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#1 Posted : 14 May 2009 20:21:00(UTC)
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Posted By golam
Our client HSE Manager is an ex military man he treat any H&S violator on site as a criminal using bad words for them and keep them standing on open sun light while investigating their violation. is this treatment will pass positive message to labour or negative what your says.
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#2 Posted : 15 May 2009 07:59:00(UTC)
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Posted By Bob Youel
can we just be clear: HASWetcA 74 etc law is criminal law so a proven violator of criminal law is in fact a criminal as if you get fined in court you then have a criminal record. Do you not agree?

Its interesting this point as I know of a case where a person failed to immigrate to the US because he did not disclose a criminal offence - he was surprised when his prospective employer included his one and only criminal court attendance which was for a H&S offence especially so as he has never even had a parking ticket!

In this case it may be that somebody is actually trying to manage properly as against being wishey washy with H&S
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#3 Posted : 15 May 2009 08:13:00(UTC)
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Posted By ScotsAM
I agree bob, though it does kind of fly in the face of innocent until proven guilty.
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#4 Posted : 15 May 2009 09:00:00(UTC)
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Posted By A Campbell
In addition... I suspect this incident occurred outside UK territory so subject to the relevant laws in another country?
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#5 Posted : 15 May 2009 10:00:00(UTC)
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Posted By June-bug
No offence to the previous posters, but I think Golam is trying to ask if the behaviour of the HSE manager is positive and legal. It seems to me he is asking if his military style treatment is suitable in promoting positive h&s culture on site.

Golam, I am not sure what country you are in, and what the laws are; however, it seems to me that using bad language and making people stand in the open sun for hours as punishment while he investigates unsafe acts, or illegal goings on is not right. He can investigate without subjecting anyone to bad treatment. If he is an HSE manager I don’t think he should be using military tactics in any country, unless of course this is a military operation -but the treatment is still weired. There are other more suitable and effective disciplinary methods.

Golam, correct me if I misunderstood your question, that is the sense of what I got you were asking.
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#6 Posted : 15 May 2009 12:34:00(UTC)
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Posted By Alan Nicholls
It sounds as though the H/S manager thinks he is still in the army. He seems to think the best way to deal with the workers is through intimidation. We all know this is no way to get the respect or the right responses from the workforce.
In my view he is not the right person for the job. Friday rant.

regards Alan
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#7 Posted : 15 May 2009 12:47:00(UTC)
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Posted By Robert S Woods
I heartily applaud your HSE Managers methods of dealing with suspected H&S violators.

I used to put subject suspects to hours in stress positions to soften them up before questioning them . It was amazing how many more confessions I got than my namby pamby colleagues.

I also found that locking them in a secure compound with my half starved pet rottweiler also loosened perpetrators tongues.

as an aside does anyone know where I can get thumb screws a rack and, or a gallows at a reasonable price?
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#8 Posted : 15 May 2009 12:55:00(UTC)
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Posted By ScotsAM
I tend not to use the hessian sack, flat board, gaffer tape and water. Just like the american military don't.

sorry, it is friday.

On a more serious note, I do agree with robust disciplinary to blatant H&S violations. However I'd tend to go down the disciplinary route.

There's no need to be nasty or cruel about it, but if somebody can't work safely and endangers themselves or others, maybe they shouldn't be working there.
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#9 Posted : 15 May 2009 13:03:00(UTC)
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Posted By Richard Altoft
If he gets the sack over this treatment would he be interested in investigating MPs expenses?
R
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#10 Posted : 15 May 2009 13:13:00(UTC)
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Posted By Bob Youel
Has anybody worked in some of the tough industries; Gang masters, construction, outages, packing, order picking, fishing etc [the list goes on] as if so they will understand that tough management is not unusual it is the norm in all but the most sheltered of occupations / industries

Perhaps the person concerned was not inducted into the management systems that are in place or has he been left to his own devices or perhaps the current culture is poor and this person is trying to work to 'best practice' and its ashock to others - I think that this work is in the UK in a soft industry as if not the 'offender' would have been sacked and not shouted at!

Please remember that discipline is one of the tools in the H&Stool box and should be used, as the other tools are, as necessary
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#11 Posted : 15 May 2009 13:38:00(UTC)
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Posted By Richard Altoft
Consistency is often key to H&S being taken seriously. When tough management acts tough on productivity and quality shortfalls and then turns a blind eye to H&S shortfalls and bad behaviours then the culture is soon set to indicate that H&S is not important whilst productivity etc is king.
It would be interesting to know how consistent the character involved in his approach to all other management challenges. At least his stance on H&S is not in doubt
R
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#12 Posted : 15 May 2009 14:27:00(UTC)
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Posted By Bob Youel
Richard A has hit the nail on the head!
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#13 Posted : 15 May 2009 14:43:00(UTC)
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Posted By Swis
I didn’t see any nail??

P.S. totally wrong approach by the guy, (someone need to tell him that he’s dealing with mature adults now)
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#14 Posted : 15 May 2009 15:01:00(UTC)
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Posted By sonshine
therefore implying that army personnel are not mature human beings?
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#15 Posted : 15 May 2009 15:16:00(UTC)
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Posted By Sally
Depending on what the violation was the description of 'mature adult' also may be erroneous. Adult maybe - mature maybe not.

Different approaches work with different people. I tend to favour the negotiated approach where people comply because they understand the reasons etc etc but sometime the tactic of a bollocking is the best one.
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#16 Posted : 15 May 2009 15:29:00(UTC)
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Posted By Fornhelper
I find it hard to believe that the type of treatment described is being used as a 'H & S management tool' and, even worse, condoned by other H & S professionals.

Treating people in this way, whether H & S issues are concerned or not, is not acceptable and no matter what our 'ex service professionals' think, then a bit of respect and human decency will, in my book, always outweigh the bully boy tactics described here.

Fair enough discipline is the last resort but I always feel that if that is the approach you need to use then you've lost something along the way (or perhaps you never had it!!)

FH
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#17 Posted : 15 May 2009 15:38:00(UTC)
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Posted By Jay Joshi
Golam,

Such type of behaviour by a Safety professional is not to be supported and in fact should be condoned.

Yes, there are way and means of maintaining discipline, but this is surely not one.

By the way, what part of the world did this occur??
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#18 Posted : 15 May 2009 15:42:00(UTC)
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Posted By Swis
Jay - ‘Condoned’ or ‘Condemned’ ??
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#19 Posted : 15 May 2009 15:43:00(UTC)
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Posted By Jay Joshi
Sorry, condemned
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#20 Posted : 15 May 2009 16:20:00(UTC)
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Posted By June-bug
Wow I cannot actually believe fellow h&s professionals are advocating this sort of behaviour and treatment. Making people stand in the hot sun while screaming expletives at them on a work site doesn’t sound like it would have any effect at all except to ensure loss of respect and therefore encourage more safety infractions; you can still be tough without resorting to this - strict penalties, dismissal??????.

If you ill-treat someone they will never ever respect you, just fear you; they will never fully comprehend your rules and why they are in place. Where does that get you? – Bad behaviour and non-compliance due to disrespect and / not understanding what and why the heck you have to do something!

The men on this worksite are not in the military (from what is implied in the post) so they would not understand this type of treatment if this is what people in the military are subjected to. Gosh I could imagine if someone treated me that way, I feel for that person and I’m a girly girl! But, tell me what you want, why you want it, what you need etc etc etc - and I’m all ears – try to beat me down, and you’ve lost me completely; I’ll probably do everything in my power to make your life a misery!

There is nothing soft about wanting people to understand what you want from them and not excepting nonsense. I am not sure what’s worse - the behaviour of the Ricki Lake- like boot camp drill sergeant or the safety reps above that except this behaviour - What a terrible example in both cases!
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#21 Posted : 15 May 2009 16:35:00(UTC)
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Posted By ScotsAM
Just to clarify my previous post, I agree that those breaching health and safety legislation whilst being aware they are do so are breaking the law.

However I would in no way condone talking to people in a disrespectful manner, especially infront of colleagues.

I believe in tough management though - going through the train, re-train, counsel and discipline route though.
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#22 Posted : 15 May 2009 17:27:00(UTC)
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Posted By Richard Altoft
Golam is asking for opinions on whether the approach described will be positive or negative. The answer as with so many H&S Questions is "it all depends". There is such a thing as tough love. I have run sites upto 2500 persons, most of them men, many of them very tough and with certain expectations. Dismissal and tough penalties does not do them any favours nor does that show them any respect especially if it puts their families on the breadline. Sometimes standing in the sun with them and letting them know you are upset in language they understand does show them respect of a kind. My people knew I would either share their conditions or I would prevent them enduring them. If you do not understand what is effective in every case from Board room to training room to site to disaster area then what you do will not be effective in each case in promoting change and if you are not effective in promoting change then you are worse than useless. Tough love is sometimes effective when nicer tactics are not. Not always but sometimes. Perhaps the site manager knows what he is doing, perhaps he is just a bully but on the information supplied he might be more effective than all the other methods in getting safe behaviours out of his people. They will not come back in front of him again lightly
Believe me I have been there and I did not have a single fatality in over 30 years, nor did anyone suffer stress or get upset but they did listen and they did change their behaviours
R
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#23 Posted : 15 May 2009 20:36:00(UTC)
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Posted By golam
thanks for all response
actually my concern was is the treatment will help to develop a positive H&S culture on site or will have negative impact in workforce mind. what i believe is if you want to develop good H&S culture the first thing is respect your workforce there are many way to correct a H&S violator all you have to do is to find out the reason behind the violation is it done intentionally or due to ignorance then in both case we can do such things which can correct them from their base. i believed in one philosophy that if want change peoples behaviour then try to make them understand the negative impact of the act in his or her life and if he comply with H&S the benefit in his or her life. i hope that this this action will correct the violator permanently. hope this will be accepted by most real H&S Professionals.
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#24 Posted : 15 May 2009 20:53:00(UTC)
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Posted By STEPHEN81
Very military approach,

guilty 'til proven innocent -, believe me I know
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#25 Posted : 15 May 2009 23:21:00(UTC)
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Posted By Richard Altoft
To change a situation you have to understand the motivation of everyone in the situation and that includes the clients and their staff and not just the workers. If you cannot understand the staff you will not influence them and you will lose chances to influence the whole site and the next project and the one after that and not just those one or two workers who violate H&S rules on each occasion.
I work by changing culture from the top not from the bottom because there are far greater changes to be made that way.
R
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#26 Posted : 18 May 2009 08:26:00(UTC)
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Posted By Jim Walker
I'm gobsmacked this is being discussed.

Safety professionals do not act like this (even if some of us wish we could sometimes).

If this scenario happened anywhere in the UK the H&S bloke would should be sacked on the spot.
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#27 Posted : 18 May 2009 09:01:00(UTC)
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Posted By Richard Altoft
You might not like his style as described by Golam but rapid no nonsense intervention is far better in many respects with certain workforces than planning what golam calls retraining at some later date. What is needed is the strength and passion of the clients H&S manager (and lets not forget the HSE readily admit that the client has the greatest influence on safety)to be channelled towards reinforcement of good behaviour as well as condemnation of bad behaviour. Golam seems unable to do that with what he describes as a "ex military" figure. But do not rule out strong intervention in locally understood language. Look at the traditional curve for culture. The most rapid changes in accident rates come from management intervention and that must come first. "Brothers keeper" and mutual respect and appealing to better nature comes last and has least effective in reducing accidents. It is longer lasting but still least rewarding in terms of accident reduction. His style is regrettable but in many workplaces it is both very common but is also what is most effective for immediate interventions. Consider just one example -- that of the geologist crushed to death in a pit collapse that is leading to the first CM and incidentally to a personal manslaughter charge for his boss. Had the clients H&S manager gone to that location during the work and said "get out that (expletive deleted) pit" then the work would have stopped and would have not resumed until the pit was supported properly and a life would have been saved. Golam has a problem with this guy but that should not blind us to the effectiveness with some workforces of strong tactics in getting them to obey the rules set for their own safety.This Is particularly true with men and in transient labour forces and with certain nationalities.If they obey those rules then lives are saved, then and only then can we start to work on other things such as respect and personal styles.
R
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#28 Posted : 19 May 2009 09:22:00(UTC)
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Posted By Francis E S Hone
Treating people in this way, whether H & S issues are concerned or not, is not acceptable and no matter what or Where.
I am am Ex Military & treat all with respect and human decency ,this will always outweigh the bully boy tactics described here whether Military Ex Military or Civi personnel are responsible.
I would not condone or allow the actions described who ever was carrying out the investigation.I would be appalled to learn that this has happened in the UK.
Regards
Frank
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#29 Posted : 19 May 2009 09:42:00(UTC)
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Posted By Raymond Rapp
Attitudes and cultures are very different in some parts of the world. I saw a photo of a construction site notice board in Dubai which gave a list of fines for safety violations, such as using unapproved tools, no PAT certificate, causing an accident etc.
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