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jasonkav  
#1 Posted : 30 March 2016 16:18:24(UTC)
Rank: Forum user
jasonkav

could someone possibly provide me with a simple example of an active error and a latent error? I am familiar with the terminology of both just need a very simple example.
Mr.Flibble2.0  
#2 Posted : 30 March 2016 16:44:40(UTC)
Rank: Forum user
Mr.Flibble2.0

My favorite football team lost at the weekend


Active:

The team played poorly, star player didn't score

Latent:

The team didn't practice
Bad tactics
Lack of Management
They often got drunk before a game
paulw71  
#3 Posted : 30 March 2016 16:54:41(UTC)
Rank: Super forum user
paulw71

My mates a Villa fan as well.
MikeKelly  
#4 Posted : 30 March 2016 20:14:11(UTC)
Rank: Super forum user
MikeKelly

Hi Jasonkav
One of many is the Herald of Free Enterprise capsizing.
Active failure or immediate cause is the crew member who neglected to lower the bow doors[apparently he was reportedly off shift] But that's another story
Latent failures include such things as the design of the ferry which was unstable with even a little water taken on board the car decks [2-3 inches][I seem to recollect that when taken into service in the Falklands that barriers were set up on car decks to prevent this]/the ship was trimmed bow down to access the dock side/ there was a high tide running/there was a demand by head office for very quick turnrounds/ there could have been an indicator on the bridge concerning the position of the bow doors [although to a mere landlubber these seem big enough to spot]-cost apparently £400-rejected reportedly. And reports of responses to complaints/requests being 'If you cant do it we'll find someone who can' [uncorroborated-however, once when I was using this example most of it was supported by a course delegate-ex Merchant Marine and crew member of said boat]
Most of these, of course are at the hands of management
Whose fault is remembered?
James Reasons book Human Error looks at some others-Kings Cross Fire-Moorgate crash-Space Shuttle Challenger Crash etc from the active/latent perspective. HSG 48 covers this too.
I think its really important to get over the differences and pitch responsibility where it should be.
The case did at least give rise, at a remove, to the Corporate Manslaughter etc Act but that's a terribly damp squib which ought to be revisited and strengthened considerably with imprisonment for Directors and senior managers usual and for actions to be taken against big business not the current smaller businesses. I do appreciate that much tougher penalties are now currently available accompanied by massive fines [peut etre] -not before time
Regards
Mike
andybz  
#5 Posted : 31 March 2016 08:17:04(UTC)
Rank: Super forum user
andybz

You asked for simple examples. How about these?

Performing a calculation.
* Entering the wrong number into a calculator results in an incorrect answer = active failure.
* Using a spreadsheet that has been set up to perform the calculation. A wrong formula embedded in the spreadsheet results in an incorrect answer = latent failure.

Selecting a drink
* Pick up a bottle of diet coke instead of the real thing and pouring it into a glass. Result is the wrong drink = active failure
* Bottles have been mislabelled in the factory. Result is the wrong drink = latent failure.

To be honest, it is difficult to identify real-life examples because it is very rare that errors are so clear-cut. Like a lot of things, differentiating active and latent errors is a nice concept but of limited real use. You can still understand how errors occur and identify their root causes without classifying them as active or latent.
RayRapp  
#6 Posted : 31 March 2016 08:33:15(UTC)
Rank: Super forum user
RayRapp

In short, an active failure equals - human error, sometimes referred to - operator error. Whilst a latent failure is a management failure, which could be a lack of training, supervision, proper procedures, wrong or faulty equipment and so on.

As the previous poster alludes, there is often not such a clear cut distinction between active and latent failures. A good recent example is the Alton Towers Smiler Ride (roller-coaster) where the owner Merlin Attractions Operations Ltd claimed the accident was caused by human error. Meanwhile the HSE have since prosecuted the company for health and safety failures - which presumably means latent failures were identified in the course of the HSE investigation.
andybz  
#7 Posted : 31 March 2016 09:34:51(UTC)
Rank: Super forum user
andybz

My understanding of active and latent errors is a bit different to Ray's. They are all human error, but it depends when the error was made.

Latent errors typically occur during design, manufacture or maintenance. They are latent because they live in the system and only reveal themselves some time later.

In my opinion, the failures Ray is describing are better described as Organisational Failures, which would be consistent with HSG48 (guidance on human factors from HSE). Regarding Alton Towers, it can be accurate to say the accident was caused by human error (although we can debate how useful that is - could be active or latent). The main question is why did those errors occur, which will usually be due to Organisational failures.

I work in human factors and don't use the terms active and latent error. Mind you, I don't find the Skill-Rule-Knowledge or Slip-Mistake-Violation classifications to be useful either. Again, they are reasonable concepts but very little practical use in my experience.
RayRapp  
#8 Posted : 31 March 2016 10:02:31(UTC)
Rank: Super forum user
RayRapp

andybz

I will bow to your superior knowledge. My understanding of active/latent failures derive from Reason's philosophy being the doyen of accident causation, which I learnt at Uni whilst doing my MSc. Some things have probably moved on since then.

Whilst we are talking esoteric matters, I prefer the concept of 'Organisational failures' and specifically your explanation of latent errors in your second paragraph. Every day is a school day - Lol.
andybz  
#9 Posted : 31 March 2016 10:19:55(UTC)
Rank: Super forum user
andybz

Oops - I have inadvertently disagreed with Prof Reason and his Swiss Cheese model. My Human Factors career could be over if my true identity was discovered!

Not sure whether things have moved on or I am on my own with this one. But it makes sense to me to differentiate them!
MikeKelly  
#10 Posted : 31 March 2016 12:50:31(UTC)
Rank: Super forum user
MikeKelly

Re andybz. I reckon you are almost on your own.
I have found that active/latent failures are relatively easy to distinguish as causes of accidents I have investigated [not always of course] And very useful to show that management failures are much more likely than the worker responsible for the active error, triggering the disaster due to the 'lurking' connected latent failures [with you on the lurking aspect]. In addition using HSG48 helps in identifying appropriate control measures to deal with slips, lapses mistakes and violations too.
Tracking down latent failures before they bite would be much more worthwhile in Behavioural Safety initiatives rather than only or mainly addressing the activities of workers as is usual-you know the Unions usual complaint about BS being used to bash the workers.
I would be interested in what human factors stuff you use if these are not to your taste?
Great chat though
Regards
Mike
Ray, I did this on my master's too-and taught it elsewhere
jontyjohnston  
#11 Posted : 31 March 2016 15:20:01(UTC)
Rank: Super forum user
jontyjohnston

Andy

The Swiss cheese model of accident causation is a model with more holes than, well...Swiss cheese. Its just Henrich or Birds domino model with holes replacing the dots on the dominos!

SRK framework is grand at an academic or theoretical level as is Reasons GEMS. But I agree completely with you about not using active or latent descriptors.

Its hard enough to get employers, managers to recognize that human errors occur all around us all the time / flip side to learning (we learn mostly from mistakes) without the error defaulting to unsafe act!

Just my spin

J
toe  
#12 Posted : 31 March 2016 19:47:11(UTC)
Rank: Super forum user
toe

I to have (until now) subscribed to the Swiss cheese, domino theories etc..

However, andybz has certainly got me thinking and his post make perfect sense.
RayRapp  
#13 Posted : 31 March 2016 19:56:45(UTC)
Rank: Super forum user
RayRapp

Well, this thread has certainly developed. There is nothing wrong with the Byrd/Heinrich pyramid, Swiss Cheese model or domino theory on the proviso you understand their limitations. Indeed they are essentially allegorical - not too be taken too literally.
David Bannister  
#14 Posted : 01 April 2016 09:15:42(UTC)
Rank: Super forum user
David Bannister

Most models don't actually fly. A fact that too many academics overlook.
JohnW  
#15 Posted : 01 April 2016 09:58:50(UTC)
Rank: Super forum user
JohnW

When I'm investigating accidents with employees I usually refer to Immediate Cause and Root Cause. They will know what we are talking about.
RayRapp  
#16 Posted : 01 April 2016 10:27:04(UTC)
Rank: Super forum user
RayRapp

John

I never use the term Root cause, most notable accidents and incidents have multiple causes. There is often not enough distinction for a Root cause. Immediate cause - yes.
JohnW  
#17 Posted : 01 April 2016 11:11:45(UTC)
Rank: Super forum user
JohnW

Ray that's right, multiple causes, but I do use the term Root Causes because operators/supervisors readily understand that. Common multiple causes are lack of training combined with lack of maintenance, like when an operator is injured clearing a machine blockage when he wasn't trained to do that, and the blockage occurred due to poor maintenance.
HSE Chris Wright  
#18 Posted : 01 April 2016 11:18:27(UTC)
Rank: Forum user
HSE Chris Wright

I have read this thread with interest, May I suggest a good book for you all which would challenge the way you use certain models and multiple causation theories.

Redressing the balance by Paul Difford. Not expensive but extremely useful.
RayRapp  
#19 Posted : 01 April 2016 11:47:17(UTC)
Rank: Super forum user
RayRapp

John, I did a presentation a few years ago where I plagiarised the Bird/Heinrich pyramid and exchanged the injuries for a causation. So it read something like from bottom to top - planning, supervision, equipment...human error was top. It was not based on any science, only empirical data. It certainly got peoples' attention.
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