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shibliaslam  
#1 Posted : 08 January 2015 07:25:06(UTC)
Rank: New forum user
shibliaslam
Hello, I paid online via VISA for IOSH membership yesterday. The amount was deducted from my account but the last page said "Sorry. You’ve not been able to join us it looks like there was a problem when you were trying to join us just now. Received an email from Worldpay? Please don't try to join online again. Get in touch with anup.patel@iosh.co.uk for help with becoming an IOSH member".

Kindly comment what should I do.
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ashleywillson  
#2 Posted : 08 January 2015 08:19:15(UTC)
Rank: Super forum user
ashleywillson
I would call them on:

+44 (0)116 257 3198

You will always get more help speaking to someone rather than emailing and the membership team are very very helpful.

Ash
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shibliaslam  
#3 Posted : 08 January 2015 08:27:10(UTC)
Rank: New forum user
shibliaslam
I did call them yesterday but they were not available. Have emailed the details also.
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jodieclark1510  
#4 Posted : 08 January 2015 08:34:10(UTC)
Rank: Super forum user
jodieclark1510
I would keep calling them- sometimes they are really busy- if find calling them in the afternoon seems to mean someone answers the phone
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walker  
#5 Posted : 08 January 2015 08:45:55(UTC)
Rank: Super forum user
walker
shibliaslam wrote:
I did call them yesterday but they were not available. Have emailed the details also.


Sounds like my bank, however I don't pay my bank over a £100 a year to provide me with a service and I could go elsewhere.

Can a council member intervene please?
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shibliaslam  
#6 Posted : 08 January 2015 09:09:50(UTC)
Rank: New forum user
shibliaslam
Just received a reply, thanks everyone for your input.
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