Sounds like you don't have action points agreed upon and only suggestions? How are the senior managers held accountable under the company rules to ensure that any agreed points are actioned in a timely manner and followed up?

Al As MB1 indicated earlier and IMHO: Your problems lie with the open-endedness of the IRP report; as you have stated that “suggestions (note, Not mandatory actions) for Country managers to consider”. So people being people they probably leave the meetings with the best intentions, but soon get back to dealing with things they have to do; suggestions then get pushed to back of the mind and are soon forgotten. IMHO if you wish any type of meeting to achieve a desired outcome, then you need to at least agree/state or dictate/delegate what needs to be done, by whom and by when before closing the meeting. Then check that actions are being effectively completed in a timely fashion; a quick thanks or pat on the back for timely and thorough completion and a gentle nudge (or kick) as applicable for not hitting deadlines. If you have similar accidents occurring across different sites/countries then perhaps you need to focus on company wide solutions to avoid repeat occurrences as much as possible. If this is not an option or applicable then break it down into manageable sized chunks i.e. for sites/countries (as applicable). And as bob has stated; you also need to ensure that you have an effective means of distributing reports to all concerned. HTH Steve