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anthonyfrewer  
#1 Posted : 31 July 2019 08:27:53(UTC)
Rank: New forum user
anthonyfrewer

I have been asked to look at a corporate warning register or potential violent register.  Does anyone have any experience in this and what software would anyone recommend?

Roundtuit  
#2 Posted : 31 July 2019 09:47:27(UTC)
Rank: Super forum user
Roundtuit

Any context to your question e.g. industry, location...?

One sounds like an HR list, the other for care providers

Roundtuit  
#3 Posted : 31 July 2019 09:47:27(UTC)
Rank: Super forum user
Roundtuit

Any context to your question e.g. industry, location...?

One sounds like an HR list, the other for care providers

anthonyfrewer  
#4 Posted : 31 July 2019 09:52:17(UTC)
Rank: New forum user
anthonyfrewer

We are loking at centralising a list of potential violent people who our social workers, parking attendents, housing enforcement etc if needed to attend a property know there might be an issue

A Kurdziel  
#5 Posted : 31 July 2019 10:05:11(UTC)
Rank: Super forum user
A Kurdziel

is this a list of potentially dangerous addresses?

anthonyfrewer  
#6 Posted : 31 July 2019 10:13:17(UTC)
Rank: New forum user
anthonyfrewer

That is one area we are looking at dependant on privicy and GDPR, am looking for suggestions of any softweare that people could suggest, one suggestion is sharepoint but I am unsure how secure it is

A Kurdziel  
#7 Posted : 31 July 2019 11:04:48(UTC)
Rank: Super forum user
A Kurdziel

Once when I worked for central government we maintained a list of “Hazardous addresses”. These were location where based on past experience there existed a significant risk of violent confrontation if our staff visited those addresses. The list was compiled across several agencies within the same government department and people were given access on a need to know basis. If an address was on the list the person at the address was informed by post that they were on the list.  The list was reviewed every six months and the addresses taken off the list if there were no issues after I believe 2 years. It was not very extensive; I think that there were only about 20 or so address/names at any one time (this was for the whole of England and Wales). If the address popped up extra precautions would be taken eg meet the client away from their home address, always send two people and possible inform the police prior to the visit. The final sanction was to refuse to visit them at all.

The process we used was based advice from the departmental Data Controller.

scraffa  
#8 Posted : 31 July 2019 12:20:23(UTC)
Rank: New forum user
scraffa

I work for a local authority and have recently been involved with introducing such a system; Employee Protection Register. We developed the system in-house using MS Dynamics. There are 'off the shelf' systems available but they didn't seem to have all the funtionality we required.

Some of the most difficult challenges were around the development of the EPR Policy, governance arrangements and compliance with GDPR as well as the appeals procedures to ensure compliance with Ombudsman standards.

PM me if you require any additional assistance.

aud  
#9 Posted : 01 August 2019 10:28:21(UTC)
Rank: Super forum user
aud

Just spent 15 minutes crafting a superb response, only to have it disappear as I took too long. I do usually copy but just forgot.

I have experience, such a thing was very popular some years back in councils, but made a successful argument that it was unmanageable (that was before GDPR!) as no spare staff (it is NOT a safety job, so who?), unreliable, unnecessary, and would neither be used nor relied upon by the target users, who already had better methods. Better to ensure staff were able to think and assess on the hoof. 

There is also a useful cautionary tale from a case involving Clifft v Slough BC, 10 years ago. PM me for more detail and reasons why.

A Kurdziel  
#10 Posted : 01 August 2019 11:00:21(UTC)
Rank: Super forum user
A Kurdziel

Not entirely convinced that ‘Better to ensure staff were able to think and assess on the hoof.’ Is the correct approach. Surely the employer has a duty of care to employees and this includes warning them of the risk posed by members of the public. The department I worked for dealt with farmers and there were occasional incidents such as employee being pushed into a slurry pit, being attacked by dogs and verbal abuse.  I hope you are not implying that this part and parcel of the job and that staff just have to live with the bruises.

HSE seems to think that this is a Health and Safety matter- see http://www.hse.gov.uk/pubns/indg69.pdf

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