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Mark-W  
#1 Posted : 27 August 2019 10:14:01(UTC)
Rank: Super forum user
Mark-W

I have a client who conducts FM services. The office is about 20 staff and the boss buys everyone a bacon sandwich or similar every Fri. If you don't want something from the butty van you can have fresh fruit.

The problem is we have a contract manager who is gluten intolerant and everyone in the office knows, it's not a secret. Anyway, because he fears missing out on a Fri, he insists on having a bacon roll. He then spends over an hour in the small throne room in the afternoon and the smell is to be frank, disgusting. It doesn't happen any other day of the week so from the conclusion of the other staff it must be the bread he's eating on a Fri morning with the bacon.

How does the company stand with this? We know he is gluten intollerant but we still pay for his bread which we know will make him ill.

1 option we did trial with him was to have the contents of his roll in a takeaway box but no bread. This lasted about a month but he then reverted back to the bread.

Is there anything that can be done? Everyone in the office knows the solution including this particular manager but he really does fear missing out on something for free.

Hsquared14  
#2 Posted : 27 August 2019 10:20:27(UTC)
Rank: Super forum user
Hsquared14

I assume this person is an adult and can freely make up their own mind whether to eat the bread or not?  If they want to spend the afternoon indisposed that is their choice BUT I am surprised that no one has thought to ask the butty van to do him a bacon sandwich with one of the many  Gluten Free products that are now available.  Gone are the days of gluten free bread only being available on prescription from a GP and they are no longer the dire excuses for bread that they used to be.  Its a simple solution and I am surprised that no one has thought of it before and I'm surprised that your butty van doesn't offer gluten free products.

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A Kurdziel on 02/09/2019(UTC), Natasha.Graham on 02/09/2019(UTC)
Mark-W  
#3 Posted : 27 August 2019 10:25:42(UTC)
Rank: Super forum user
Mark-W

He is a grown adult, and the butty van doesn't offer gluten free products. It's an old school burger van. Plus because the boss likes the food there, he only allows that establishment to be used.

Trouble is with him being indisposed for an hour or more it stinks the office out and staff are beginning to complain. I'm all for banning him from eating bread in the office, he could obviously bring his own bread in and go back to the bacon in a box and make his own sandwich up.

mihai_qa  
#4 Posted : 27 August 2019 10:40:28(UTC)
Rank: Forum user
mihai_qa

Seeing how he's not willing to pass a freebie (pun intended) I would say you guys pool together and buy him some gluten free bread every Friday. If that doesn't make him realize what he's putting everyone through, perhaps ya'll are too subtle and need a more direct approach.

I once asked a guy to go home and bought him a shampoo, soap and deodorant. All previous subtle attempts were futile and he managed to stink up a large cubical area. I'm talking about a radius of 15m. At first we were worried that perhpas he has some medical issues or he doesn't have the facilities but he was a well paid senior staff, with company provided accommodation and too cheap? or lazy? to wash himself. Running water was available, washing machine for his clothes, everything was provided. Everyone was afraid of offending him and be accused of discrimination due to his background. Turns out, I love south asian food too and we had plenty of his countrymen/women...none of us made the celing tiles falls down due to our food intake.

He ended up going home, washing himself and his clothes and received an awkward HR talk.

Edited by user 27 August 2019 11:03:16(UTC)  | Reason: Repeat

thanks 1 user thanked mihai_qa for this useful post.
Mark-W on 27/08/2019(UTC)
Roundtuit  
#5 Posted : 27 August 2019 13:13:06(UTC)
Rank: Super forum user
Roundtuit

My inclination would be to eliminate the freebie (I know I am a killjoy) but so long as it remains available this employee is going to continue administering what is to their system a poison loosing the employer paid service and exposing the employee to additional health problems such as haemarroids.

Or re-negotiate their working week so they finish Friday lunch time

Roundtuit  
#6 Posted : 27 August 2019 13:13:06(UTC)
Rank: Super forum user
Roundtuit

My inclination would be to eliminate the freebie (I know I am a killjoy) but so long as it remains available this employee is going to continue administering what is to their system a poison loosing the employer paid service and exposing the employee to additional health problems such as haemarroids.

Or re-negotiate their working week so they finish Friday lunch time

Mark-W  
#7 Posted : 27 August 2019 13:16:38(UTC)
Rank: Super forum user
Mark-W

I'd like to eliminate him to be fair. He's annoying in the office to say the least. ALways listening in on conversations and commenting when he has no knowledge or authority to do so, but thats another issue.

Removing the freeby isn't going to happen as that would be punishing the majority for 1 person. As for a lunchtime finish, a bit hard when the buttys turn up at 10.

It's even to the point, if he's out visiting clients he'll order a butty and eat it when he comes back, wether it's hot or cold. Very strange.

Acorns  
#8 Posted : 27 August 2019 14:01:51(UTC)
Rank: Super forum user
Acorns

he's a grown up, you and the office are grown ups - have a grown ups conversation with the person.  Express the issues you have. Sounds like one of those put up or shut up type scenario.  With office politics as they can be, the alternative is to speak to the boss and query why its acceptable for the CM to slink off their duties for long periods of time on a friday and the others can't.  

stevedm  
#9 Posted : 27 August 2019 14:39:07(UTC)
Rank: Super forum user
stevedm

Are you positive he is diagnosed gluten intollerant ?  Just doing what you say with one mouth full will potentially make him suffer for 2-3 days...as the results are an attack on his immune system...just sounds strange to me that someone would put themselves through that pain and discomfort for a free bacon buttie...

In the interests of his wellbeing he should not be offered anything that could adversly affect his health just from a wellbeing point of view...doesn't stop anyone else having one...he can have fruit.. 

Mark-W  
#10 Posted : 27 August 2019 14:43:39(UTC)
Rank: Super forum user
Mark-W

He's informed us he's gluten intolerant. He has been offered fruit in the past but refuses. I think a grown up chat is in order. I'll speak to his line manager who doesn't like doing this sort of theing but maybe it's time to man up so to speak.

stevedm  
#11 Posted : 27 August 2019 14:58:41(UTC)
Rank: Super forum user
stevedm

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Mark-W on 27/08/2019(UTC)
Dave5705  
#12 Posted : 27 August 2019 19:44:31(UTC)
Rank: Super forum user
Dave5705

It's not the first of April is it?

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webstar on 02/09/2019(UTC)
stevedm  
#13 Posted : 28 August 2019 06:51:56(UTC)
Rank: Super forum user
stevedm

If this person is truely gluent intollerant they have a serious condition know as Celiac disease which is the bodies immune reaction to eating gluten...it affects about 1 in 100 globally...it is herediatry and there is no cure...there are weight loss programs out there that promote gluten free diets as a route to better health...it is just rubbish...because if you follow that regime you are setting yourself up for some serious deficiencies in B vitamins escpecially B9 Folic acid, in women that can have a serious affect on the unborn child...this has, in some cases, been used as a diversionary tactic by those with an eating disorder....so tred carefully you never know what you might find...what I would be pushing for is the cold hard fact of a gluten intollerance test or herediatry information that makes the link...

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Mark-W on 30/08/2019(UTC), A Kurdziel on 02/09/2019(UTC)
alexmccreadie13  
#14 Posted : 28 August 2019 07:35:12(UTC)
Rank: Super forum user
alexmccreadie13

sorry but if this Gentleman is truly Gluton Intolerant a Celiac then as another poster has said he would be more ill than sitting on the toilet for a couple of hours.

I have lived with my wifes illness for 25 years and our grandaughter for 16 years and trust me if they by mistake have any Gluton they are ill with a capital ILL. They could not dream of eating something that would seriously affect their health. On a lighter note had a Bar -B- Q at the weekend for 10 and apart from the rolls everything bought in a variety of shops was Gluton Free.

No excuse to eat a Bacon Roll that could make you ill.   

Edited by user 28 August 2019 07:36:09(UTC)  | Reason: Not specified

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Mark-W on 30/08/2019(UTC), A Kurdziel on 02/09/2019(UTC)
ttxela  
#15 Posted : 28 August 2019 08:24:48(UTC)
Rank: Forum user
ttxela

It seems to me that this issue is not really whether he meets some dictionary definition of gluten intolerant or not. The nature of the problem is clear and the cause of it seems to have been identified. If your not prepared to eliminate the cause or prevent him exposing himself to it then you have little choice but to tolerate the results.

At least you know the culprit and the cause. At our place we have a phantom pan spatterer. Always the same cubicle, no idea who it is. The issue is not a minor one and the problem is spectacular in nature, almost catacylsmic. After viewing it one can only be amazed how the perpetrator can still be walking around. It's practically a daily occurrence. I have tried everything I can think of in terms of communicating that even if one is unfortunate enough for this sort of event to be part of your daily routine it would be more polite to make some attempt to deal with the aftermath, and yet the problem persists.....

One manager has suggested logging (no pun intended) the incidents then comparing against abscence records.......

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Dave5705 on 28/08/2019(UTC), Mark-W on 30/08/2019(UTC)
Gerry Knowles  
#16 Posted : 28 August 2019 13:55:29(UTC)
Rank: Forum user
Gerry Knowles

I have got to express an interest here as I am a ceoliac so I suffer from an auto-immune disease which means that my body cannot deal with Gluten, this is normally related to wheat but other grains can also cause a reaction.  If this employee is a diagnosed Ceoliac then I find it very unlikely that he would even consider eating normal bread. This is due to the symptoms that can and do occur.  In my case it is severe abdominal pain and bloating, I know ceoliac's who suffer much worse than I do.  I am guessing that he may be a person who does not eat gluten for a varity of other reasons such as following a gluten free diet (quite why anyone would give up the joys of gluten when they dont have to is beyond me).  I am told by doctors that the current science does not support an intolerance. 

The point I am making is that before you jump in and stop a perk that everyone in the organisation occurs it would be wise to ask the employee in question if they have had a diagnosis even if they have it is a personal choice. The only way to manage Ceoliac disease it to totally abstain from products containing gluten.  It is up to us Ceoliacs to manage our own condition.

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stevedm on 29/08/2019(UTC), Mark-W on 30/08/2019(UTC)
Mark-W  
#17 Posted : 30 August 2019 08:57:15(UTC)
Rank: Super forum user
Mark-W

Many thanks to all those that have provided personal experiences of this issue. I think a quiet word word with him is in order. I've spoken to his line manager and he's shying away from it. But he suggested that as this issue was causing issues that I as the H&S bloke have the chat. Plus he said that because I was external to the company it would be better from me.

So I now have until Wed to sort my game out and prepare for the meeting.

ttxela  
#18 Posted : 30 August 2019 09:10:41(UTC)
Rank: Forum user
ttxela

Originally Posted by: Mark-W Go to Quoted Post

Many thanks to all those that have provided personal experiences of this issue. I think a quiet word word with him is in order. I've spoken to his line manager and he's shying away from it. But he suggested that as this issue was causing issues that I as the H&S bloke have the chat. Plus he said that because I was external to the company it would be better from me.

So I now have until Wed to sort my game out and prepare for the meeting.

My sympathies, I suspect you are in for an interesting time, I love the idea of you preparing for it, will there be a powerpoint presentation? Handouts? Maybe steer away from providing snacks......

thanks 1 user thanked ttxela for this useful post.
mihai_qa on 01/09/2019(UTC)
Mark-W  
#19 Posted : 30 August 2019 09:33:42(UTC)
Rank: Super forum user
Mark-W

Originally Posted by: ttxela Go to Quoted Post
Originally Posted by: Mark-W Go to Quoted Post

Many thanks to all those that have provided personal experiences of this issue. I think a quiet word word with him is in order. I've spoken to his line manager and he's shying away from it. But he suggested that as this issue was causing issues that I as the H&S bloke have the chat. Plus he said that because I was external to the company it would be better from me.

So I now have until Wed to sort my game out and prepare for the meeting.

My sympathies, I suspect you are in for an interesting time, I love the idea of you preparing for it, will there be a powerpoint presentation? Handouts? Maybe steer away from providing snacks......

Preparation will be mental preparation knowing the sort of bloke he is, he will come back with all sorts of info about it's his body and he do what he wants with it. But I may be surprised.

stevedm  
#20 Posted : 01 September 2019 11:44:26(UTC)
Rank: Super forum user
stevedm

The only information you would really be interested in his his official diagnosis from a specialist Doctor...you are just interested in his wellbeing after all.

peter gotch  
#21 Posted : 01 September 2019 15:19:43(UTC)
Rank: Super forum user
peter gotch

Mark - is this a good client for you?

Is it worth the hassle of doing what others should be sorting? Assuming the scope of your contract is to advise on occupational health and safety issues, then this is outside scope.

If you do dirty work that your client is dumping on you, what will they dump on you next?

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Mark-W on 04/09/2019(UTC)
Hsquared14  
#22 Posted : 02 September 2019 09:13:47(UTC)
Rank: Super forum user
Hsquared14

Originally Posted by: Mark-W Go to Quoted Post

He is a grown adult, and the butty van doesn't offer gluten free products. It's an old school burger van. Plus because the boss likes the food there, he only allows that establishment to be used.

Trouble is with him being indisposed for an hour or more it stinks the office out and staff are beginning to complain. I'm all for banning him from eating bread in the office, he could obviously bring his own bread in and go back to the bacon in a box and make his own sandwich up.

Mark with the best will in the world this isn't a Health and Safety issue it is purely social and possibly contractural in terms of his availability to work.  I would step quietly away and leave this for his managers to deal with.  I know a lot of people have posted a lot of useful information about coeliac disease but really this isn't the issue here is it?  It's this guy acting like a total prat which is not an H&S issue and therefore something that you should not be dragged into.

thanks 2 users thanked Hsquared14 for this useful post.
Dave5705 on 03/09/2019(UTC), Mark-W on 04/09/2019(UTC)
A Kurdziel  
#23 Posted : 02 September 2019 09:26:22(UTC)
Rank: Super forum user
A Kurdziel

Mark there is a point in life when you just don’t care anymore: you may have reached that point.  At my previous employer’s we had arranged conference and we had a number of visitors and so we laid on some nibbles for lunch. One of the visitors reacted badly to the chicken satay-a full on anaphylactic attack leading to emergency treatment   at the local A&E. He got better and came back the following day. We decided it was a RIDDOR (the only one that year) so I went over to see. I asked if he knew that he might have a peanut allergy. He said of course he knew but he just fancied trying out the satay as he had never had it before! I looked at all the signage and other allergy information displayed with the food that was laid on and looked at him and decided that I really, RIDDOR or not, I did not care. I had to focus on the stuff that was in ours to control, dealing with people who needed to be kept healthy and safe, not trying to second guess idiots.

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nic168 on 03/09/2019(UTC), Mark-W on 04/09/2019(UTC)
Natasha.Graham  
#24 Posted : 02 September 2019 10:07:52(UTC)
Rank: Forum user
Natasha.Graham

Originally Posted by: Mark-W Go to Quoted Post

Many thanks to all those that have provided personal experiences of this issue. I think a quiet word word with him is in order. I've spoken to his line manager and he's shying away from it. But he suggested that as this issue was causing issues that I as the H&S bloke have the chat. Plus he said that because I was external to the company it would be better from me.

So I now have until Wed to sort my game out and prepare for the meeting.

Sympathies Mark - It really annoys me that some line managers are consistently shirking their duties as a manager and claiming it's our responsibility because they don't want to have awkward conversations or conflict! If you don't want that then don't be a line manager - simple! 

I echo everyone's opinions that if he was really that bad, he wouldn't make the choice to eat Gluten, and this isn't a H&S issue but a management / HR one! 

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Mark-W on 04/09/2019(UTC)
A Kurdziel  
#25 Posted : 02 September 2019 13:25:40(UTC)
Rank: Super forum user
A Kurdziel

Originally Posted by: Mark-W Go to Quoted Post

Many thanks to all those that have provided personal experiences of this issue. I think a quiet word word with him is in order. I've spoken to his line manager and he's shying away from it. But he suggested that as this issue was causing issues that I as the H&S bloke have the chat. Plus he said that because I was external to the company it would be better from me.

So I now have until Wed to sort my game out and prepare for the meeting.

Who told the bloke that he is this person line MANAGER? He sounds more like a snivelling jellyfish!  What does he manage if not the staff-the stationary cupboard?

You should charge for management constancy on top of anything you get for your Health and Safety role.

And, as this rant keeps getting longer, what sort of commitment can you as a non –employee make? Only someone in the corporate hierarchy can do this.

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Mark-W on 04/09/2019(UTC)
Dave5705  
#26 Posted : 03 September 2019 13:11:35(UTC)
Rank: Super forum user
Dave5705

I suppose you COULD make it an HSE issue, his emissions must be harmful to the environment!

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Mark-W on 04/09/2019(UTC)
Mark-W  
#27 Posted : 03 September 2019 13:59:28(UTC)
Rank: Super forum user
Mark-W

Well today was the day. As luck would have it, the bloke was out. So I've passed it back to management.

nic168  
#28 Posted : 03 September 2019 15:12:22(UTC)
Rank: Super forum user
nic168

 Mark- I think you would be well advised to back gracefully away- there is no way you will emerge covered in glory from this one. and you will probabaly end up knowing far more than you want or need to know about someone elses digestion.

It does occur to me that if this is a regular occurance could it be that he is infact reacting to something from the night before? Beer can have that effect on people who are Gluten intolerant and it is often delayed reaction.. 

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Mark-W on 04/09/2019(UTC)
Mark-W  
#29 Posted : 04 September 2019 07:40:00(UTC)
Rank: Super forum user
Mark-W

Originally Posted by: peter gotch Go to Quoted Post

Mark - is this a good client for you?

Is it worth the hassle of doing what others should be sorting? Assuming the scope of your contract is to advise on occupational health and safety issues, then this is outside scope.

If you do dirty work that your client is dumping on you, what will they dump on you next?

They are a good client. Not my best but they were my first. They were the company that gave me some cash in hand work when I first left the Army to tide me over and they offered me a starter position when I was waiting for my NEBOSH results. So they showed some faith in me. Plus my Mrs is the MD's PA. So I also have a social interaction with them. They are only a small family run business.

They want me to increase my days with them but I'm resisting currently but I'm getting pressure from the Mrs as well so I'm between a rock and another rock.

chris42  
#30 Posted : 04 September 2019 08:31:59(UTC)
Rank: Super forum user
chris42

Gosh how hard are we!

So, everyone in the company gets a choice of sandwich / roll or fruit, except this person who through no fault of his own has a problem with Gluten. So, as he obviously does not want to miss out / wants to feel part of the team, why not just buy him some Gluten free rolls and swap them for the Butty Van ones (or even ask the Butty Van if they can accommodate this). Supermarkets all sell them and a quick look they are £1.80 ish for some rolls.

That way no one needs to feel victimised or just plain left out. Agree this is a HR / Management issue though, but reasonably easy to accommodate and will save 1 lost hour of work a week.

Chris

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