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#1 Posted : 27 May 2002 10:28:00(UTC)
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Posted By Tom Lindley Would anyone who has guidance on this matter please forward me a copy - thank you.
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#2 Posted : 28 May 2002 11:49:00(UTC)
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Posted By Karen Rogers Tom, Try looking on the ROSPA web site www.rospa.co.uk, they have some useful information. Regards Karen
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#3 Posted : 30 May 2002 16:20:00(UTC)
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Posted By John Corden Tom, Below is a relevent extract from the "Vehicle Safety" policy I prepared for my employers. I believe it is a practical way forward given current state of legislation. Hope it is of interest: "It is the responsibility of staff to use their mobile communications equipment in a safe and proper manner. Staff should familiarise themselves with the Highway Code’s advice on the use of mobile phones when driving. The Highway Code states that:- “Mobile Phones and in-car technology You MUST exercise proper control of your vehicle at all times. Never use a hand held mobile phone or microphone when driving. Using hands free equipment is also likely to distract your attention from the road. It is far safer not to use any telephone while you are driving – find a safe place to stop first” - Never use a hand-held phone when driving; - If a correctly installed “hands-free car kit” is fitted to the vehicle: - Before switching the mobile telephone on consider whether being in touch is absolutely necessary. Clearly there is a need for many staff to receive short incoming calls from the Dispatcher; - Set the phone to automatic answer if this facility is available; - Where possible make calls with hands-free equipment with the vehicle stationary; Acknowledge incoming calls when it is safe to do so, say you are driving and keep the conversation brief. If the call is likely to become long or intensive, tell the caller you will phone them back. Stop the vehicle as soon as it is safe to do so, and return the call." Regards, John
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#4 Posted : 06 June 2002 10:01:00(UTC)
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Posted By Merv Newman Tom, having followed the recent studies on mobile phone in-car use, I can offer only one word of advice - DONT The decrease in attention/concentration on driving and the increased probability of an accident are very significant, even with hands free. Basic rules : 1. Never make a call when driving 2. If the phone rings, ignore it or pull over and stop before answering. 2.1 explain the delay by saying "sorry, but I was driving when you called. Company safety rules insist that I stop the car before answering. Merv Newman
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#5 Posted : 06 June 2002 10:39:00(UTC)
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Posted By Paul Bellis I have sent you a guidance document I produced, hope it helps. Let me know if it doesnt arrive !
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#6 Posted : 06 June 2002 16:48:00(UTC)
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Posted By George Wedgwood I absolutely agree but it takes courage for a company to make this a 'policy' of conduct. Such a policy is from a company I am working with at present; "The policy on use of mobile phones whilst driving: You cannot drive safely unless you are fully aware of what is happening around you and concentrating on the environment in which you are moving. When your vehicle is in motion, stopped at traffic lights or in a traffic jam, you must not use a hand held mobile telephone for audio calls or messaging. Unless a passenger is available to answer your hand held mobile phone, you must let it switch to Voicemail while the vehicle is in motion. Even using hands-free equipment is likely to distract attention from the road and its use must be confined to receiving short duration calls and only if you can do so without compromising safety. You must not use a mobile phone for conference calls whilst driving. If you need to make a call, you must pull off the carriageway to a safe position before making it. Plan ahead. If you know you need to make telephone calls or participate in conference calls make sure that these can take place when you are not driving . It is vital for Customer Satisfaction that we keep our customers informed through the continued use of the normal processes and all travelling employees should follow the mobile phone usage policy when making contact with our customers. These calls should be made when the vehicle is safely parked e.g. at the employee's previous job, ensuring that the policy does not impact on the key requirement to keep our customers informed. Lets make sure that all of us in the company do comply with our policy on this important issue." I listened to one of our Directors today state her commitment to making this work by demonstrating that she turned her phone off whilst driving. That is 'felt leadership'! I hope this helps. Regards, George Wedgwood FIOSH
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#7 Posted : 10 June 2002 15:44:00(UTC)
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Posted By Colin Williams Tom, here is an excerpt from our Company policy documentation: "Mobile Phones Mobile phones are available for use within most Units , or one can be borrowed from Human Resources. This will allow drivers to make emergency calls without leaving the vehicle or trying to find a public telephone. However, mobile phones can be a distraction whilst driving, even when fitted with a hands free attachment. Therefore, mobile phones should not be turned on whilst driving unless there is a passenger in the car who can answer any incoming calls. Making calls whilst driving should be avoided at all times, even with hands free, as engrossing telephone conversations distract the driver from what is occurring on the road. Wherever possible, calls should be made when the vehicle is parked, and a messaging service used to receive incoming calls." Regards, Colin
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