Posted By James Ostler
I feel it is now appropriate to respond to the various discussions about SAFEcontractor, in my capacity as Divisional Managing Director of National Britannia Ltd, who operate the SAFEcontractor scheme.
SAFEcontractor was established a number of years ago as a direct result of a number of our major clients needing assistance with assessing contractors health & safety arrangements, but to also bring benefits to contractors. The scheme was originally known as Supplyline, we re-branded last year. It is most definitely a permanent scheme. The clients listed on the web site are simply a selection, not the full list. The majority of clients are large organisations that use numerous contractors, and across industry sectors, including facilities management, commercial property, food manufacturing, retail, and leisure.
The original concept still applies today, to bring benefit to clients and contractors alike. It is not simply a question of paying to be able to work for a client. We are all working towards the same objectives of improving health & safety standards.
To address the 9 points raised by Arran, specific to SAFEcontractor:
1. Ethical. SAFEcontractor is operated for the benefit of clients and contractors, and I don’t believe there are any conflicts of interest. Both parties gain. Clients know the contractor assessment is being completed to an appropriate standard and it relieves them of the task. Clients will also soon have access to current information on contractors insurance and CIS details. Contractors benefit by only being subject to a single assessment. We also provide as much help as possible to contractors wishing to improve their H&S arrangements, though without compromising the standards to be achieved. We are also now introducing further benefits for contractors to provide added value, such as a Safety Newsletter, legal helpline, etc.
2. Cost. SAFEcontractor is from £100 per annum, and it reduces when accreditation is achieved.
3. Quality. The technical standards are high and we operate extremely stringent procedures including quality control. Standards, the audit process, quality audits, etc are all fully documented. SAFEcontractor is a professional health & safety scheme operated by a large risk management consultancy, and I insist on high quality throughout the process. Our terms and conditions for contractors do include an appeals procedure.
A high percentage of contractors do initially fail to achieve accreditation. It is however in everyone’s interests to improve their standards, therefore we provide various support including:
- access to our health & safety information and advice centre
- specific training courses
- special support provided for those with <5 employees.
4. Competence. The auditors are all health & safety professionals, the manager and senior auditor are both ex enforcement officers. I carry the ultimate responsibility for the scheme and as a member of IOSH, a Registered Safety Practitioner and Environmental Health Officer, I believe we do achieve high standards.
5. Security and confidentiality. Though SAFEcontractor is part of a large consultancy, the scheme is stand alone. All data is processed in accordance with the DPA and terms and conditions of the scheme to which contractors sign up. As operators of two major HSE contracts we do take this issue very seriously.
6. National standards. It would help if there was one, we have developed and maintain a SAFEcontractor standard, which is continually reviewed.
7. External auditing. H&S is outside the UKAS ‘Memorandum of Understanding’, therefore we operate the following. Our clients undertake external audits of the scheme, the scheme is included within our ISO9001 Certification, and pier reviews are undertaken by our H&S Consultancy.
8. Complaints and appeals. Our terms and conditions for contractors do include an appeals procedure.
9. Cross approval. I welcomed the approach from CHAS, though was unable to agree to a cross approval arrangement. Our standards are specific for different trades, to recognise that H&S issues vary across trades. CHAS does not consider such trade specific health & safety issues, therefore I was unfortunately unable to accept their standards.
There is perhaps one final point to clarify. SAFEcontractor is a third party scheme assessing health & safety arrangements of contractors. CHAS is, to the best of my understanding, primarily an information sharing scheme, audits undertaken by clients are shared with other clients. Other schemes have a variety of other objectives, for example I believe Achilles is primarily to facilitate the tendering process.
I should be pleased to discuss any of these points further, my telephone number is 029 20 852852.