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Posted By Ron Young
Advice please. Should reception located and activated panic alarms be audible in the reception area? There appears to be 2 trains of thought here inasmuch, if the alarm is heard at reception, this could panic the intruder into a violent act. The other is quite the opposite and if it is audible in the reception area, the intruder would be more likely to "leg it" without doing anything. Comments?
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Posted By Paul Leadbetter
Ron
The outcome of the alarm sounding in Reception may depend on the type of miscreant involved. An opportunist will probably run off whereas someone determined to cause trouble is more likely to hold their ground and, perhaps, become violent. Which do you foresee as the more likely scenario?
Paul
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Posted By Keith Archer.
Ron,
Have you considered a secure door entry system that is controlled by the reception staff to prevent unauthorised entry to the reception area.
Keith
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Posted By Ron Young
Hi Keith,
Yes it was considered but it was not the image that we wished to convey to customers.
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Posted By Alan Houghton
No right or wrong way, simply a choice which may be influenced by your risk assessment.
Ours are not audible in the reception area and the system has worked well in the few incidents that we have.
About 3 years after the alarm was installed staff had changed, manning procedures had changed etc. Several issues emerged over time :-
Few staff confidently knew the difference between the "Fire" & the "Panic" sounders leading to confusion in response.
Original procedures had been informally worked out and never reviewed. Because of evolutionary changes, few staff were sure of procedure in the event of an alarm sounding.
Lessons learned :- create formal response procedures, train staff regularly, review regularly especially following an incident.
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Posted By Ian Forster
Panic alarms view in different ways, if the Panic Alarm was part of an Intruder Alarm system which was installed by an approved installer and monitored by an approved monitoring station the alarm would be silent, for a period of time, (5-10 minutes).
this is a requirement of BS4737 and EN50132, it gives a chance for the police to attend and catch any offender accordingly,a PA has a high priority and believe me response times to a PA are very good.(Normally the 2 biggest PC's on duty tend to appear from now where)
If it was just a local alarm, remote audible or visual indication may be the answer, but then the next question is who would then respond? If it is a mamber of staff what would be the companies reponsabilty/liabilty to its employee's.
Have a go hero's are good but could work out very expensive in a court of law if claiming compensation for any injuries that occurred.
If there is a seriuos risk, and this is why a PA button has been suggested, leave it to the professional have a PA monitored with police response, various type are available, hard wired, fixed location or wireless pendant type, gives mobility with in the work space.
hope this is of some use, Ex electronic security installer.
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Posted By Renny Thomson
One thing to remember is to carry out drills so that everyone is familiar with the alarm and the response.
An anology is the Fire Alarm, in most places its tested weekly and drills held 2-3 times pe year. How often do you have a fire? Consider then when, if at all, the panic alarm is tested and how often a member of staff is threatened!
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