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Posted By John Ewing
Hi,
I am looking for some ideas on how to encourage supervisors to produce quality accident investigations. At present they seem unable or unwilling to go that extra bit to discover the true cause of the accident or even produce evidance on simple investigations.
We have tried using discipline but although it works for a time the threat of it soon wears off.
Does anyone have any training material that could be used for this or any ideas on how to encourage supervisors to produce quality accident investigations.
All the supervisors have been trained on a two day investigation course that is IOSH accredited.
Any help would be welcomed
Thanks
John
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Posted By John C
Hello John,
Have you thought of asking a supervisor not directly associated with those who may be invloved in an accident, to carry out the accident investigation?
Are the supervisors given sufficient time in which to carry out an investigation? Is their normal job covered by another supervisor whilst they are away carrying out the required investigation?
Is your company/site large enough to have an employee dedicated to accident prevention/investigation?
Is the threat of disciplinary action merely that, a threat? Do you need to consider enforcing the policy?
Just a few thoughts.
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Posted By John Ewing
John,
Thanks, unfortunately we have been down all those avenues previously. We are a large distribution company with over 1200 employee's on my site with seven other sites of similar size and numerous third party sites, there is no time limits on how long an investigation will take and as we employ over 70 supervisors at my depot alone there is always cover for the job.
We do employ Safety Advisors at all our sites, however I cant investigate all accidents.
John
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Posted By Paul Craythorne
Does your company have measurables for managers and supervisors as part of the appraisal system?
If so, do these measuarables include such things as completing accident investigations in a thorough and timely manner, carrying out suitable and sufficient risk assessments in the areas under their control etc. etc.
If the process is measured then it can be managed.
Paul Craythorne
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Posted By Kieran J Duignan
John
There is an approach to this that uses language more carefully to facilitate personal responsibility.
For example, 'incident analysis' instead of 'accident investigation', and 'empowerment' and 'self-discipline' rather than merely 'discipline' and 'enforcement'.
The approach is 'Total Safety Culture' and is explained brilliantly in 'Working Safe' by Scott Geller. It adds 'the person' to behavioural safety and will solve your problem if you apply it.
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Posted By Neil Pearson
I would endorse Paul's approach above. This situation suggests that H&S isn't truly integrated into line management. If senior management take on a formal role to direct performance, then all you have to do is feed them the data on which butts need kicking. I would suggest trying to work towards greater involvement of line and senior management so that they do the checking and enforcing, not you.
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Posted By Liam Nolan
Have you thought of having the employee safety rep do the investigation?
After all, it possibly their co worker that has been injured (or nearly injured). You could invest training in these people to investigate accidents and they would have good motivation in concluding the investigation.
They would have to be enpowered by management to have he authority to conduct the investigation.
If you have that many workers on each site then they would also have cover for their normal duties.
You say that you can't investigate each accident. You must however have an idea on what the most common thye of accident is. For instance is the most likely accident involving forklifts or other type of plant? (you say you are in a distrabution buisness?)
I understand that you can't investigate each accident, but you may have initial reports on the event of an accident which would indicate the mechanisim or causation of the incident/accident. This should lead you to identify if the operator training is deficent, thus indicating increased training requirements (prevention).
Also, surely the cost of insurance or loss of production costs would outweigh the cost of training along the lines I have suggested above?
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Posted By Jim Walker
HSE's new workbook HSG245 has some good stuff in it.
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