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#1 Posted : 24 February 2005 23:14:00(UTC)
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Posted By Rob Malcolm Please could somebody advise me on a tactful way to approach a very large lady who requires a DSE Risk Assessment. She has broken two previous chairs and her existing one is bowing as I type. I fear she may break more than the chair next time. How can I tell her that her chair isn't suitable or sufficient without it ending in tears, or bits. Rob Malcolm
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#2 Posted : 25 February 2005 07:42:00(UTC)
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Posted By Delwynne How about asking her and any collegues close by to complete a workstation assessment form. You could include seating arrangements and hope she volunteers the information herself that the chair is not suitable & sufficient! If she does, problem solved, if not you may have to bite the bullet & approach her with your own observations regards workstation suitability.
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#3 Posted : 25 February 2005 08:25:00(UTC)
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Posted By Ron Young Rob, If she has broken 2 chairs previously and the other is about to go, then it's obvious that the chairs are not suitable for her, before she hurts herself you must act. The only answer is to provide her with a chair capable of supporting her weight. Most chairs can support about 18 stones, with the better quality ones up to around 23 stones. Over that weight, it is down to specialist providers I'm afraid. Expect to pay quite a lot. Ron
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#4 Posted : 25 February 2005 09:00:00(UTC)
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Posted By GeoffB You don't think the person might just be aware of their size? Why not just face up to it and discuss the problem - if you skirt round the issue you waste time and there is a danger the message is going to get missed through being too subtle. Why do I feel like screaming ' Just get on with it!!'
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#5 Posted : 25 February 2005 09:06:00(UTC)
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Posted By Ron Young Hear hear Geoff, big people realise that there are issues regarding their size and tend not to be offended by someone doing their job. In fact they usually appreciate the attention given.
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#6 Posted : 25 February 2005 10:03:00(UTC)
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Posted By TBC Bite the bullet Rob - Carry out a quickie assessment around the area and tell her that the outcome was a new chair for her and give her a choice of more supportive ones. I'm sure others around won't bother as you have her best interests in mind. Good luck
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#7 Posted : 25 February 2005 10:48:00(UTC)
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Posted By Paul L Williams Rob, I start the ball rolling by issuing a DSE self assessment checklist and guidance note to the user. All the requirements are listed in yes/no questions. If the checklist identifies any issues then the person is spoken to directly about the issues and actions are then taken to address them. I find that this system works well. I'll email you the checklist and guidance. Thanks Paul Williams
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#8 Posted : 25 February 2005 11:06:00(UTC)
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Posted By John Webster I would expect her to be extremely embarrassed at having broken two chairs, and is dreading the existing one breaking as well. However, she may also be too embarrassed to request "special treatment" by requiring you to pay over the odds for what might be seen as a special chair. It's your responsibility to provide suitable work equipment. You already know there is a problem with the furniture supplied, so if she did break another chair and injure herself, you would be liable. If directly asked by you what her weight is, she may well underestimate it. Speak to her in private. Show her a range of chairs within your budget (without making cost an issue). Make sure the safe weight is clearly shown. Ask her to make a choice which is suitable for her weight and physical size. Get a choice of chairs on approval. Or, if you have a local supplier, brief the supplier and get her to go along for a "fitting". John (in his heavy duty chair)
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#9 Posted : 25 February 2005 11:20:00(UTC)
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Posted By Malcolm Hogarth I fully concur with the self assessment approach and the comments already made. With regards to chairs and the suitable and sufficient issue, you might want to refer to HSG57 on Seating at Work which is quite a useful publication and includes the good old risk assessment procedure and examples of appropriate control measures. This guidance states that Gas Lift chairs should not be used by persons over 100kg or 16 stones unles it has been designed to accomodate heavier people safely. Your supplier or the manufacturer should be able to provide this information. In addition BS5459 covers performance requirements for office furniture and seating for persons up to 150KG
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#10 Posted : 25 February 2005 11:44:00(UTC)
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Posted By GeoffB It has nothing to do with self assessment. The employer knows what the problem is so just get on with resolving it - liaise with the employee, order the chair, get on with life.
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#11 Posted : 25 February 2005 12:16:00(UTC)
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Posted By Richard Mathews I agree with Geoff the problem is obvious. It doesn't need self assessment as you have already had two chairs broken and so identified the need for action. She needs a chair that will suport her weight so go and get her one. Richard
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#12 Posted : 25 February 2005 13:31:00(UTC)
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Posted By Rob T Put cushioned mats all around her chair so that when the chair collapses she won't hurt herself! This is just a subtle way of drawing her attention to the matter. No but seriously, most standard chairs are rated to 16 stone (and will probably have about a third extra built in). You can also get standard higher rated chairs up to about 23 stone. However in this instance you have already supplied two chairs which were patently inadequate and as such you would have no defence in law to say that you were unaware of the possibility of an accident. this rather speeds up the urgency of your taking action. If you are going to "bottle" it (and I have also been scared sh**less by one or two larger females) then what about sending an all person e-mail out stating that the office chairs are only rated at ?? and that those over that weight will need to be provided with new chairs. At least that way you don't single her out. Alternatively buy her two chairs and weld them together.
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#13 Posted : 25 February 2005 18:09:00(UTC)
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Posted By Laurie Like Geoff, for God's sake just get on with it. You are failing to supply this employee with proper equipment for the work being done. You have already put her at risk of serious injury twice, and it's time you reduced that risk "so far as is reasonably practicable" Laurie
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#14 Posted : 25 February 2005 18:31:00(UTC)
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Posted By Chris Pope If anyone knows of a source of chairs that go beyond heavy duty please post the source. I am looking for a 35 stone person. I see that they are around US $1800 without shipping.
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#15 Posted : 25 February 2005 18:54:00(UTC)
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Posted By Merv Newman Is there any way, through a "middle size" friend or colleague perhaps to introduce her to weight watchers ? I have great confidence in those people (don't need them myself, of course). Their technique is pure Behavioural reinforcement (as all the best consultants use for modifying safety behaviours) My wife lost a stone in about 10 weeks and came down to her ideal weight (for us both) of 57 kilos (9 stone for the unconverted) and has maintained it for two years now. For your lady's health, as well as for her safety, weight loss would be the ideal way for her to go. Cheaper on chairs, too.
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#16 Posted : 25 February 2005 21:12:00(UTC)
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Posted By GeoffB Hi Chris If I take your posting literally you are looking for a 35 stone person and you are prepared to pay dollars. Well at least you are in the right country!
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