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Posted By chrissie
I work for a day centre which provides a respite service to parents who have children with severe learning difficulties.
At the end of the day we arrange for taxi's to collect our members and take them home. These individuals are extremely vulnerable and have very little sense of potential dangers.
We believe that we should safe guard our members at all times but i need help on deciding who is reponsible for their safety in the taxi.
How do we ensure that the taxi drivers are competent in securing wheelchairs and dealing with medical emegencies etc. as well as the potential implications of the one to one situation between the vulnerable member and the taxi driver during the journey.
Can anyone help? It would be much appreciated.
Chrissie
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Posted By Lorraine Lee
You can define a lot of your H & S requirements on initial negotiation of your Taxi contract.
Check the company's credentials i.e do they have adequate disabled facilities in all their taxi's? What is their public liability limit? Obtain copies of training and maintenance records, test certificates, first aid certificates (if applicable), speak to their other customers -perhaps also in the care industry?
Taxi transport always has a element of risk when this involves lone or vulnerable people being transported, but this should be fairly low if you select the right company.
Ultimately do your research and risk assessments properly. Don't be fobbed off by cowboy operators.
Good Luck
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Posted By Jeff Manion
Have a friend who did accompany similar youngsters, she had to be and the driver had to be subjected to policr criminal checks prior to being available.
Insurance is a must.
If wheel chair users can the vehicle cope.
What happens if youngsters and / careers / driver in road traffic accident.
Consider times of travel, what two way radios are in use. Is the journey short or long, what the expectations, what happens if extended, so you call who can call who can check.
JM
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Posted By Jeff Watt
Chrissie
I used to work in a local authority education board in Northern Ireland, at that time not as a safety person.
Your local authority will have a schools transport section for kids and in that their will be what is deemed a Special Schools section. They will transport vulnerable kids and if it is like NI the buses will have a carer/helper attending with the driver. Our busses were specially adapted to take roll on roll off wheelchairs, with fixing mounts on the floor. They will also I imagine use taxi's especially to cover specific cases or outlying rural areas where it is economically restrictive to send a bus for one person.
They will have been through your problem and I would guess have useful advice.
Sorry I couldn't give you something more specific or practical
Jeff
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Posted By Alan Haynes
Can't add anything from personal experience, but my wife works for a County Council in the Childrens and Young Persons 'part' of the Social Services Dept.
According to her, [assuming the parents are not present for the 'transporting'], the processes involved in her County Council for transporting children are as follows;-
1. No child under 10 years old is allowed to be transported in a taxi - they all have to be driven about by staff
2. Over 10 yrs old, children are allowed to be transported in taxis - BUT - the taxis are booked by a central reservation team who know which companies will provide taxi drivers who have passed the extended Police Check [almost anybody can get a job as a taxi/private hire driver apparently]
Hope this helps
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Posted By chrissie
Thank you to everyone who has helped on this one - some really good stuff. thanks
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Posted By John Webster
Also approach your LA licencing dept to see what checks are actually carried out before drivers get or renew a licence. Some are more probing than others, and may well have much tighter checks on Hackney licences than on private hire licences.
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Posted By Gerry Knowles
I do some work for a charity that occasionally needs to use taxis to transport young and vulnerable people from the charity premises. We as a charity asked the taxi companies (before we selected them as a supplier) to provide proof that all their drivers have been through the CRB checking process.
I think that this is now a requirement for hackney cab drivers.
Gerry Knowles
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