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Means of Escape & Accessability for server rooms
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Posted By Lorraine Shuker Hope someone can suggest some solutions here for me.
We have several computer server rooms, which must be kept locked at all times for security purposes. Some of them are protected by coded keypads and others with an electronic ‘key’ that has to be swiped in and out of the room.
The problems are (with restricted access and staff often working in them alone)
1) knowing if there has been an accident if person is unconscious or unable to raise alarm for some reason
2) access for first aider etc if accident is discovered
3) means of escape if they have misplaced key or cannot remember code (in stressed or injured situation)
Also in the event of a fire there is no access to server room for fire marshals to do an evacuation sweep.
The solution I have put forward is to simply keep doors open and unlocked if staff are working inside but this has been rejected as compromising security.
Anyone got any comments/ideas or has anyone else encountered similar situation and what was solution?
Any advice much appreciated
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Posted By Ken Parkes Doors should release on activation of fire alarm, also you could fit break glass units that release the door and activate an audable alarm in case of emergencies. Fire will overide security
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Posted By Lorraine Shuker Ken ~ the door locks aren't linked to the fire alarm and when I suggested that they should be and have an automatic release the IT top bod again refused.
Am having trouble convincing him that a human life is worth more than a customer database! Techies eh!?!
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Posted By Ken Parkes Hi Lorraine, have you had a fire risk assessment carried out? if you have, it should have identified this problem
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Posted By steve e ashton Lorraine,
I encountered a similar issue several years ago - where my main concern was enabling the works fire team to respond effectively in the event of an alarm or discharge of the fixed extinguishing system in an area with a lot of electrical (and high value) equipment.
The solution was a fire emergency practice (authorised by the CEO) with one 'casualty' simulated in the server room. Judicious use of the fire crew's 'emergency key' (A particularly large axe) resulted in an immediate need for a replacement door (lo and behold - it was specified to be fitted with an automatic fire alarm release). The costs were allocated by the CEO to the IT departments budget.
The problem of 'casualty down' in a locked area is less amenable to such simplistic solutions. If you cannot persuade your IT manager to permit door unlocking whilst the room is occupied (and if there is a fixed extinguishing system that is not isolated prior to entry this could be a serious problem), then you may need to consider a 'man down or in a panic' alarm linked to the fire alarm system that automatically unlocks the door. And tell the IT manager this system will be billed to his department's budget because it was only made necessary following a risk assessment of his policy insistence on 'locked door at all times'. As will the cost of (unnecessary) Fire Brigade call out each time the system is needed.
Good luck
Steve
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Posted By David A Jones I presume a fire risk assessment is in existance for the building and that it identifies this as an unacceptable situation.
So:
step 1: point out to all concerned the statutory need for a fire risk assessment undertaken by a copetent person.
step 2: point out the statutory requirement to act upon the findings of the fire risk assessment - i.e. to ensure risks are managed to an acceptable level
step 3: point out the HASAWA statutory reuirement to provide a safe place of work including access AND egress.
step 4: ask the persons blocking the provision of an acceptable solution, where they can show in writing that the company has authorised them to breech statutory duties
step 5: ask for their home details to ensure they are available if the worst happens so you can point the prosecuting authorities / courts in the right direction when they want to jail someone
Hopefully this will make them sit up and take notice.
Obviously I don't advocate that you take the above course of action as a starting point but build up to this level of response if they cannot be persuaded by reasoned arguement.
Clearly in arguing your case you DO need to take account of their concerns and offer solutions that address those concerns.
At the company where I currently work we have provided access (using the access cards) to such areas for fire marshalls, provided means of opening the door from the inside without the need to use a PIN number or swipe card and have adopted lone working procedures that provide reqular monitoring of workers in such areas.
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Posted By anon1234 Agree fire risk assessment is the key
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Posted By Mark Eden A Frie Risk Assessmentis the key, but you could also point out that your i.t. manager is in breach of his duty of care to the sibblings within his department with his current inflated opinion and narrow minded attitude of his position
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Posted By Lorraine Shuker There was a FRA done some time ago on one building and it did not flag this issue. It may be that the doors did not have locks then ( I wasn't working here then either)
FRA's are on my list to do
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Posted By Stuart Nagle Hi, Lorraine.
I take it your secrets are worth guarding then....
Fit locks (coded or otherwise than can be opened from the inside by a handle - most locks of this type can be!
Outside, a breakglass key holder for door would not unduly impinge on security as to get the key you would have to break into the box. If necessary the box could be connected to a security alarm.
Suitable fire extunguishers could also be provided within the server rooms for use in emergency, unless automatic inert gas flooding systems are already installed, then of course there should be means of protecting life if the room is sealed (such as BA ect to aid escape).
No doubt your IT Manager could do with a talk on the cost of accidents at work and a comparrison of costs of a few simple enhancements to security that would not impinge on his need to protect your data with your staff lives!!!
Regards...
Stuart
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Posted By Robin B HI I have the same concerns on my site. The door is fitted with a biometric lock and a number, including the fire wardens, of us have access. We have fitted a light [red] which comes on when the server room light is switched on. However, it stays on for about 5 minutes after the guy leaves the room, so was not the answer. In the end I've finally persuaded IT to accept a glass panel be fitted in the door so that the wardens can quickly see if its occupied.
Robin
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Posted By Lorraine Shuker Even with a viewing window in the door it is still not obvious if someone is inside unless you peer in.
By the way still trying to get a resolution on this here :)
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Posted By Messy In addition to FRA wouldn't the Confined Space Regs apply in this case??
(Perhaps another "bloody risk assessment" to be ignored by the bosses or a bit more ammo to get the changes thru)
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Posted By Ian Clarke Depending on the size of the room one fairly cheap way to deteremine whether the room is clear on activation of the alarm is to install a web-cam.
This would then be displayed on the PC at the reception/security desk and the individual at the desk with then check the room before they leave.
I'm sure someone in the forum might say "This wouldn't work if the power failed". Obviuosly they are right, however the likley of the power failing at the initial activation of the alarm is very slim and therefore this is could be a very effective way to see if the room is clear.
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Posted By Alan F Cox Electronic Data Processing (EDP) Areas always pose a problem in respect of security arrangements but the guidance is still the same as any other occupied room "all doors which persons may have to pass through shall not be so locked or fastened that they cannot be easily opened by a person escaping from a fire" This generally rules out the use of keys and other devices that prevent immediate use of that door. Having said that obviously the security aspects need to be considered and I would advise reference to "Guidance on the Acceptance of Electronic Locks to Doors Required for Means of Escape" by Graham Shiel - this document gives excellent advice on what is generally acceptable to UK Fire Services. If access is required into the room for emergency purposes this should be identified in the Risk Assessment and appropriate measures implemented. Alan F Cox
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