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Posted By Kevin O'Brien Can anyone give advice on the thread please? I have a gentleman whi operates porder picking in a warehouse and is now requesting to be trained on FLTs. Apart from a sensible in-depth risk assessment and a different style of training to communicate instruction, has anyone come across this previously and how did they go about this (or not as the case may be?). I'd love e-mails to advise something positive rather than a plain no!
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Posted By rjhills 1. You train him/her up. 2. He/she drives truck. 3. Doesn`t hear approaching anything. 4. Runs into/over it/he/she. 5. What do you do then????
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Posted By RP Request a medical report which will say that there is no problem operating FTL's from a doctor. You will never get one to say 'ok'...
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Posted By steven bentham Give the chap a chance. He probably drives a car with no problems, walks across roads with no problems, rides a bike with no problems. He has probably been the target of jokes, comments and discrimination all the time he has been deaf.
Make sure he is fully trained and discuss fully with his superviser. You do have an additional duty of care for him but there is no reason why you can't talk this through with him and find a good solution.
Or, you could get rid of all employees who are deaf, partially sighted, have learning difficulties, have any form of mental illness, are very young, very old etc.
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Posted By Lilian McCartney I'm with Stephen on this one, not being able to hear doesn't mean you can't drive or operate machinery.
The RID will be able to advise and there are agencies that can help with training costs e.g. for a signer etc (in Scotland it's Access to Work).
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Posted By John Donaldson I would have no problem with this individual driving a FLT, after appropriate training.
People who are both deaf and dumb are permitted to hold full driving licences.
Also if you do exclude him you could be liable under the disability rights legislation.
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Posted By Pat Hannaway Hi Kevin, I am currently brokering - in Fork Lift Truck training (and arranging medical exams) for 20 of our staff in various sites. We use the guidance given in HSG 6 - Safety in working with fork lift trucks. Under the section headed Medical considerations (sect'20) it states, in regard to hearing, "The ability to hear instructions and warning signals is important, but if a risk assesment specific to the job and the individual indicates that deafness does not constitute a hazard, then it should not disqualify from someone operating a lift truck".
We always ask line management to carry our specific risk assessments before sending staff for the medical exams. We have however o0ccasionally agreed that in relatively small store-rooms where no other vehicles or staff are ever present, then "full" hearing is not an issue. Usually though we do require full hearing, because of other vehicles and / or staff moving about.
A different problem for us, was the unexpected number of potential FLT operators who failed a basic eyesight test, conducted by our occupational nurse and who were currently driving company lorries and vans (immediately referred to their optician and taken off driving duties)
Regards
Pat H
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Posted By Alexander Falconer You want to watch with the your defination of the disabled flt driver - the politically correct name is hearing impaired.
Also given the replies read so far, there is still so much ignorance out there!
Would all you readers of this thread please remember that a hearing impairment can be one of 4 grades of secerity from slight loss, moderate loss, severe loss and profound loss. There is a 5th grade for tinnitus sufferers. Also there are some hearing impaired people who do not use sign language, but lip read.
Going back to the thread in question, anyone who bars a hearing impaired employee from training as a flt driver can be subjected to an employment tribunal through the DDA.
As the HSE manager for my company, we have 3 drivers who have hearing impairments, one of modarate loss the others severe, and are amongst the best drivers on our site. These employees faithfully follow the rules to the book, have no accidents and despite their handicap, make up for their losses with enhancement of their other senses (ie eyesight, or awareness of what is going on, plus steely determination!)
I say go for it, but make sure you give the right support during the training stages.
Wonder how I know so much!
Yep I am also one of the "hearing impaired" who was determined to prove everyone wrong, and has done - very successfully (and am a big supporter of giving the disabled a equal chance).
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Posted By Paul Cowell Kevin,
Appendix 5 (page 38) para 12 HS(G)6
advises LT operators should be able to hear instructions and warning signals,using a hearing aid if necessary.
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Posted By Kevin O'Brien Thanks everyone for mostly supportive advice,which is pleasing.We have a 180k sq.ft warehouse in which he would be operating if the RA and test were passed. Previous advice was gained from the ACOPS and our company OH. I'll use the advice on this site to try to gain at least an FLT test from a suitably qualified examiner,but really feel obliged to at least give him the opportunity to see how practical it is from both sides. Many thanks.
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Posted By trucker Just a quick one for John Donaldsonk I take it by your impression of DUMB you really mean speech impaired ?????
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Posted By Kevin O'Brien The continuing saga...I met with the gentleman on friday afternoon and as a halfway agreement, we are going to risk assess our outside counter-balance to see if it is an option, as the area is protected and the c/b is the only machinery is the area. Nice compromise me thinks if the RA proves agreeable,which I believe it will.
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Posted By Anthony Slinger I used to operate a rough terrain JCB flt on a power station. It had an enclosed cab with a noise level of 87dB(A) for which I wore hearing protection (cupped ear muffs) for general use around site. When operating in the area of the fuel pulverising mills, It was very noisy (I dont know exact noise level, but loud) even If I had perfect hearing ,Appendix 5 (page 38) para 12 HS(G)6 advises LT operators should be able to hear instructions and warning signals,using a hearing aid if necessary, would be of no use. Identifying in the risk assessment that the operator or others in certain areas may not hear each other and adopting control measures such as beacons, head lights on, travelling at tick over, being extra visually vigillant is of far more use.
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Posted By Nigel Singleton BSc Please remember the DDA requires you to make reasonable adjustments for disabled people. It is the employers responsibility to make the job fit the person these days. I appreciate that a risk assessment would suggest an increased risk, however the reasonable adjustment would have to lower this risk using some form of control measure to the same risk as an able bodied driver and the control measure cannot be 'don't let him drivve the FLT'. If you limit his driving to a certain type of truck or area, this could be seen as discrimination. It's a case of being stuck between a rock and a hard place however the final thing to remember is that the DDA is an ACT and therefore over rules a Regulation.
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Posted By steven bentham Kevin
I'm interested if you've taken him on for the job.
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Posted By Geoff Burt final thing to remember is that the DDA is an ACT and therefore over rules a Regulation.
I'm intrigued, I haven't heard that before.
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Posted By Stephen Clark I have dealt with this one before and discussed it with my local enforcing officer who was, to say the least as lost as i was. H&S law (whatever kind it is) over rules any other in this case. Like it or lump it. Your problem would be worse if the FLT operator was already driving then became "hearing impaired". However, yes, do the risk assessment, yes do the medical but remember, if the operator is involved in an incident where another employee is injured, you can bet their solicitor will blame you for allowing the operator to drive. My view is has always been that we try our hardest to make judgements based on risk but are constantly whacked by solicitors for not making sure the toilet door handle was fitted with aerospace grade, high tensile screws!!!!
Any frustration there?? hmmm I would love to employ the guy, but i would make damned sure i crossed all the t's and dotted all the i's first.
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Posted By James M Alexander, The word 'deaf' as posted by Kevin is listed in the Oxford English dictionary as wholly or partly unable to hear. For the majority of people in this world it would be reasonable to describe a person using this word. Therefore can I request that you either: assist in answering the post or refrain from posting your political messages on this forum.
Thank you.
Jim
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Posted By Kieran J Duignan Kevin
Just 3 brief observations to add to the many useful ones you've received:
1. explore practical forms of warning suitable to a deaf FLT driver
2. explore options for behavioural safety feedback as a method of risk management that involves all warehouse staff
3. At a meeting on disability management of the London Metropolitan IOSH branch on 26 Jan 2005, the Legal Officer of the DRC reminded her audience that there is in principle no upper limit to awards for breach of the DDA and was very, very challening about the DRC commitment to supporting disabled people, emphasising how her earlier experience (as a Trade Unioh Officer) indicated that H & S professionals were (in her opinion) insufficiently attentive to rights of disabled people.
Do let us know how you work out a solution to this interesting case
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Posted By David J Bristow Alexander
Your right about there still been an amount of ignorance out there!
Thought the word “handicap” (horrible word) went out years ago and today is not referred to with regards to people having a disability - not PC and all that!
Regards
David B
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Posted By Rob T some of you are right - there is a lot of ignorance out there, most of it coming from those who seek to deride people who choose certain phrases that they don't approve of. You still get guide dogs for the deaf/blind not the visually and hearing impaired. Using words like "ignorant" towards your fellow safety people is abusive. Political correctness has no place in law and until it does I suggest you button it!
As regards to the actual question, as has been stated already - there are different levels of deafness and these should be dealt with as such. If someone has no hearing at all then the fact that you are required to hear certain warnings and signals would preclude someone from driving a FLT. If it is not to that level then aids may be available to allow a partially deaf person to work the FLT. I would suggest that in that scenario the onus of finding a suitable solution would definately be on the employer morally and financially.
Please do remember that just because someone is disabled, it doesn't automatically mean that they can do any job. (Blind construction site safety officers?? etc) Let's not get emotive here.
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Posted By duncan abbott This is one type of workplace accommodation for a hearing impaired worker.
Paul who suffers from a severe hearing impairment was taken on as a material handler by his employer. Not realising the limitation of his hearing, the employer was concerned about his safety when working around or operating forklift trucks and other heavy equipment.
A number of solutions were implemented. A path of travel for forklifts, vehicles and heavy equipment was created using tape and paint. All drivers were told that they must stop at intersections. Flashing lights and mirrors were installed on the forklift, plus mirrors were placed around the work environment. When not opearating the foreklift Paul was asked to wear a vest to alert others to his hearing loss and he was given a vibrating pager that could be activated by another one-touch pager installed on the forklift. This way Paul could be alerted to the danger. A CCTV camera was installed on the forklift to enhance the workers’ ability to visually assess the environment.
A point here is that it is essential that management and supervisors participate in this type of workplace adaptation in order to enforce rules, in particular for stopping at intersections and for ensuring the worker wears a vest and carries a pager. If accidents are to be avoided and adaptations are to succeed, then clear communication is required. This case demonstrates that health and safety concerns can be overcome when employing disabled workers.
Having undertaken over 2500 workplace assessments for disabled workers in all types of environment - I have failed to accommodate only 3 workers. Remember reasonable adjustments will only work if you are prepared to invest time and effort in implementing them and when not obvious seek professional help
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Posted By MMoran I've read most but not all of the responses and am shocked that many so called H&S people who should be approaching a situation in an unbiased way, especially with respect to H&S risk assessments, have shown such a bias.
I do not believe there should be any reason that the hearing impaired employee cannot do this if once assessed they pass the test and the risk assessment indicates no insurmountable problems.
I myself have a son with disabilities, not hearing impairment, and would hope he would get better treatment when he is old enough to go out to forge a career for himself.
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Posted By Rob T Sorry MMoran but you've completely missed the point. Our job in safety is to protect all members of staff - this doesn't mean that we allow a risk for disabled people that we wouldn't allow for someone fully abled. I don't discriminate because someone is disabled but I do ensure that a risk assessment is carried out for whoever is doing a hazardous task (of which FLT driving is - look at the accident stats in this area). If this means that someone in certain circumstances who is totally deaf cannot drive a FLT then so be it - no discrimination - just facts. There may well be circumstances where that individual could drive a FLT but in most cases I would think not.
Don't start getting the idea that someone who is disabled has more rights - they have EQUAL rights!! And more importantly - health and safety rules and regulations will over ride the DDA where necessary.
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Posted By Merv Newman MMoran, I'm sorry but you may not even have read "most" of the postings. Only three of the 15 attempts to answer the question were of the "run for the hills" genre. The other 12 were genuine and, I think, caring attempts to offer positive advice.
Please read ALL of the postings before offering your own advice. It may already be superfluous.
Unfortunately this valuable thread may now be blocked by the moderator as it has gone completely off the point.
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Posted By MMoran Rob
I have not missed any point and I am not saying that they have more rights than us and I am not saying that we allow a risk for disabled people that we wouldn't allow for non disabled people. I know that we should look at all aspects but there have been responses here that have gone to the end point without even looking at all facts.
As competent H&S profesionals we should not allow any personal preconceptions or bias guide how we look at the situation (I'm not saying that you are in your response). That is my point and I think you missed it.
However there is no point getting into a slanging match as this takes us away from the main topic and issue.
If someone disabled or not can show that they can do the task and the risk assessment has been done indicating that there is no greater risk or that the risk is indeed manageable, then they should be allowed to do the task. If following a risk assessment the risk is too great and it cannot be mitigated an employee, disabled or not, should not be allowed to perform the task. This is of course not talking about situations where there is an inherent risk in a job that will never be totally taken away e.g. nuclear reactor entry by metallurgists where the risk even after systems and procedures being put on place will still be very high even with PPE.
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Posted By John Bennett Hi Kevin,
I happened upon this very same issue back in 1995 just after the DDA came in to force. I am ashamed to say that my first reaction was to run for the hills and claim that "a deaf person cannot operate a fork lift truck due to being unable to hear vehicle horns etc" and therefore is a danger to himself and others.
However, after speaking to the individual I felt compelled to assist him as he already had vehicle licence and wanted to drive an FLT. After consulting the RNID (HSE & Local Authority were in this case useless) and to the objection (at first) of Management and the Union, I proposed a solution whereby we used a pager system supplied by Connevans Ltd for use in the domestic environment i.e. fire alarm, door bell, baby monitor etc. A transmitter was wired in to the FLT & MPL horns and a Banksperson had a handheld transmitter.
In all, the driver was able to differentiate between a FLT & MPL truck as the pager would vibrate differently and if the Banksperson depressed their transmitter it would override all other signals and the driver would immediately stop the truck.
As for this condition being a ‘show stopper’, I have in the past found a radio hanging from the rear roll cage playing loud music and more recently an operator using an IPOD and therefore you could class these individuals as ‘deaf’ to outside world beyond the confines of the FLT.
In my opinion, there is no reason why this individual cannot operate a forklift truck as long as the training is suitable, sufficient, accommodates his individual needs and he receives ongoing support from management and his colleagues.
Regards,
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Posted By Kevin Forbes I know this is an old thread but came across it and remembered what my instructor used to say.
People are not disabled they are DIFabled
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