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#1 Posted : 01 August 2005 11:26:00(UTC)
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Posted By Malcolm Hogarth Our I.T department are in the process of supplying new display screens for staff (mostly operators as opposed to users). The monitors are smaller than the current ones and there has been some negative feedback regarding the size of the monitors and also the character size on the screen. Consequently I have been asked to advise on what the guidelines are. The DSE Reg's only say that the characters on the screen shall be well - defined and clearly formed, of adequate size and with adequate spacing between the lines. Can anybody give me some help as to whether 'adequate size' is defined or whether there is more detailed giudance? I believe there might be something in BS7179 but I havn't got that. By the way, I did mention that it might have been a good idea for I.T. to ask my advice before the event, and yes, I have thought about the new DSE assessments I will now have to carry out. Of course all the operators and users will be telling me that the screen is too small won't they?
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#2 Posted : 01 August 2005 11:49:00(UTC)
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Posted By Jonathan Breeze Malcolm, I can't give you the details you are requesting, but may be able to provide a pragmatic solution. Are your staff actually aware that they can set up the screen themselves to suit their needs? Just go to "Settings" (in the start menu), click on "Control Panel" and then click on "Accessibility Options". Alternatively, "Settings", "Control Panel", "Display", and "Appearance" will give you a number of scheme options including "Windows Classic Large" and "Windows Classic Extra Large" Your user just has to choose the scheme that best suits their need. Hope this helps.
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#3 Posted : 01 August 2005 11:57:00(UTC)
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Posted By stevehaigh The DDA might come into effect here.You should ensure all operators are comfortable with their displays and take the relevant action. As mentioned previously, adjusting font settings will help
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#4 Posted : 01 August 2005 20:55:00(UTC)
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Posted By Stuart Nagle I belive 'adequate' means adequate for the person using the DSE and software. If they are complaining its too small then I would take it to mean they do not find it adequate for their personal use (i.e size of characters etc). Whilst, as pointed out above, characters can be enlarged under the accessibility options on the computer, I think this will enlarge the page as well so only part of the page is displayed on the screen and perhaps be even more annoying for users who then have to scroll side to side as well as up and down!! I would recommend that a survey of users and operators is undertaken to assess what is needed and for what use to ensure that the equipment provided is 'suitable and sufficient' for those required to use it. Whilst there is a distinction between operators and users, the display screens do not distinguish who those persons are. If all equipment is considered for the task rather than the fact that they are users or operators, I am sure you will get a much better result and satisfaied staff. Stuart
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#5 Posted : 02 August 2005 10:17:00(UTC)
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Posted By Kieran J Duignan The contributions of the earlier postings are all right and important. While searching for a 'perfect' solution isn't on, particular care is worth taking in relation to any visual disability of an employee. The additional factor to consider is training users and operators about (a) their own individual responsibilities to manage their health and safety while they work (b) rest pauses (and fatigue-relieving exercises).
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#6 Posted : 02 August 2005 10:44:00(UTC)
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Posted By Jonathan Breeze Kieran & Stuart are of course both right: 1) The size of screen needed will vary for the job in question. For example, CAD operators should not be expected to use standard screens when completing intricate design work. 2) Individuals will also need to be assessed for various eye conditions, to ensure they are provided with appropriate equipment. We have provided several staff members with large screens for this purpose which can also be used to magnify their post for easier reading. I only mentioned the settings because it is a cost free option that many of our users were unaware of until they underwent recent training. I've still not found an answer to your original question though, but I doubt there will be a set standard for legibility as this will vary depending on an individuals eye condition or prescription. Have you tried the Disability Rights Comission website yet? They may be able to provide guidance.
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#7 Posted : 02 August 2005 11:13:00(UTC)
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Posted By Ron Impey You also need to take into account that foreseeably some workers will print off information as they prefer to read it in hard copy. Some fonts are a lot better than others for reading by people who have visual impairment. I do not have perfact vision and would recommend Verdana size 12. The publishers of The Practitioner should note this. Ron
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#8 Posted : 02 August 2005 23:22:00(UTC)
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Posted By Nigel Singleton BSc RNIB recomend 14 point in their leaflet about VDU's and visual problems, however this is still dependant on the resolution of the screen. I believe I have seen the figures of between 3 - 5 mm for character height on screen.
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#9 Posted : 03 August 2005 09:23:00(UTC)
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Posted By Sean Cusack You do not say what size the new monitors are. My experience has been that in a modern office monitors should be at least 17". Older style monitors are often 15" and do not provide the viewing area required for many Windows-based applications. If the new monitors are 17" then a previous correspondent's comments about using the display options is correct.
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