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#1 Posted : 28 September 2005 11:59:00(UTC)
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Posted By Geoff Poole
I was recently asked for my opinion regarding an employee who refused to undertake a training course in resuscitation techniques (CPR).

Is it reasonable to refuse this training? and
Can the employer insist that the training is undertaken?

The employee states that he will not undertake this training because he does not want to be in a position where he is required to give resuscitation to anyone.
As a brief background, this person is employed as a fitter in the maintenance department of a large hospital. As such, he (along with his colleagues), can be exposed to a wide range of hazards including confined space entry, live electrical work.

Although in some ways I find it difficult to fully justify this training in terms of a control measure as part of a risk assessment [the need for resuscitation would be an emergency response to failure of control measures], my thoughts on this are as follows:
1. The Confined Spaces Regs 1997 places a requirement to have in place appropriate emergency arrangements before confined space entry. This may include the provision of resuscitation equipment and suitable training if the specific risks present indicate they may be required.
Where the employee chooses not to administer CPR in an emergency situation would be a matter for him to decide at the time. However, at least the employer will have discharged his duty under the regulations.

2. HASAWA 1974, section 7 imposes an employee duty to co-operate with the employer, so far as is necessary, to enable him to carry out his duties.

3. The instruction to attend the training was a reasonable request by an employer. Training was to be conducted during working time.

I just wondered if anyone has had any experience of cases like this and what other viewpoints are.

Geoff Poole
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#2 Posted : 28 September 2005 12:18:00(UTC)
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Posted By Robert K Lewis
Geoff
Always a tricky one this. The facetious throwaway line would be along the lines to ask why there were not other suitable doctors or nurses that could be summoned.

Training whilst necessary can only really be insisted on if it can be shown to be essential to the H&S performance of the job, not simply a means of easing the employers management problems. I am concerned that a maintenance fitter is doing Live Electrical work by the way.

His objection may have some valid grounds and this must in the first instance be dealt with as a counselling issue and not disciplinary. The person may have fears of liability if s/he fails to revive the victim, it may also be a learning issue.

At the end of the day though I think you cannot enforce this particular training. If it was related to new equipment or systems then it might be capable of enforcement - MIGHT

Bob
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#3 Posted : 28 September 2005 13:03:00(UTC)
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Posted By Kieran J Duignan
Rather than look at the issue mainly in relation to 'refusal' of an individual employee to 'co-operate', it may be more fruitful to consider the safety culture the employer is creating.

In this light, relevant questions then include:
1. Looking at the person specification for the engineer's role, what traits did it specify that indicate whether the person appointed would be inclined to provide support for other employees in an emergency?
2. Assuming that you have identified specific traits to assess at the selection and/or promotion stage of assessment, what exercises and other tools of assessment does the employer use to validly measure these traits? Does the employer use scenarios of incidents such as the one you described to evaluate the traits associated with readily helping in an emergency? If it does, were they used with this employee? If it doesn't, why not?

Influencing the criteria for selection and contributing to the design of valid tools for selection are processes that safety professionals could often use much more incisively to leverage cultural changes.
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#4 Posted : 28 September 2005 13:08:00(UTC)
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Posted By Diane Thomason
This is just an opinion, but I think the person's reasons for refusing are valid and should be respected.
I think it's stretching section 7 a bit far to say that this is an employee duty.
This differs from other training (which could be compulsory) in that if you train someone in CPR there is an implied expectation that he would carry it out if the situation arose; so if he's unwilling to do that, the training is futile.
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#5 Posted : 28 September 2005 13:22:00(UTC)
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Posted By Pat Burns MIOSH, RSP - SpDipEM - MIQA
Have you reviewed this persons job description and terms and conditions and if so what did you find with regards to this matter. If it is not an implied condition of contract for employment then I think you will find it difficult to enforce this. I personnaly don't think it falls within the meaning of section 7 for the specific role you wish this employee to undertake. There is also a chance that there is an underlying reason for the employee not wishing to do it that they perhaps do not wish to talk about.
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#6 Posted : 28 September 2005 13:25:00(UTC)
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Posted By Mark Talbot
I almost think he is right to refuse. You are suggesting that you expect heart failure due to work duties. I say this because if you are looking at the chance of CPR being required for any other reason, it is the same accross the country - and therefore everyone should be CPR trained...

I share the concern about live electrical working. Remember regulation 14 of the Electricity at Work Regs say that it is not allowed unless...(and you can read the rest yourself, but the last one requires precautions to PREVENT injury, not recover the situation).

I think you should have proper controls in place to reduce the likelihood of heart failure to that of the normal population.
CPR should not be conducted within confined spaces (atmosphere, room, rescuer at risk, escalation of care), so once rescued the subject becomes just another employee needing help.

Lastly I would look at the individual's right to refuse to become a rescuer (CPR, first aid) ... unlike France where you are obliged to help people if you can (I think) here in the UK there is nothing to legally compell you to, and I think that might still be the right approach, but I am open to pursuation on the subject.

I am fully trained first aid, CPR, and AED - and regularly get to use my skills, but I can fully understand why some people do not want to be obliged.
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#7 Posted : 28 September 2005 13:30:00(UTC)
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Posted By Clairey O
if an employee does not want to undertake first aid/cpr training then the first option is to find out why, as said by other colleagues.

As a trainer i am often horrfied to find that people are sent to learn first aid/cpr against their will or face disciplinary actions, then creates a huge negitve barrier for the student to want to learn.

People who are first aiders normally are compassionate and caring, and want to help others in times of need, some folks just don't want to be that person for their own resasons - some of them often relate to personal experiences.

I'm a great advocate that as many people as possible should learn cpr, but some people will never want to take that step, which is a shame a many more lives could be saved each year.
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#8 Posted : 28 September 2005 15:40:00(UTC)
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Posted By Paul Adams
I would have thought a large hospital would have sufficient trained rescusitators on hand 24/7 without training the maintenance team.
Same as first aid, we only train volunteers.
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#9 Posted : 28 September 2005 18:10:00(UTC)
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Posted By MarkSMark
This man is obviously selfish and I would question why you have him working for you.

Do you really want an employee who opts to be in a position of ignorance rather than a position where he can make an informed judgement of whether to help someone or not?

Also how would he feel if someone in his family needed first aid help and he has refused the training?

Once one of our workers refused first aid training and they were never promoted because they were not willing to learn. They have recently been dismissed for not wearing their ear defenders.
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#10 Posted : 28 September 2005 18:24:00(UTC)
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Posted By ST
When we had a similar situation with people no wanting to train as first aiders we decided to put the training as requirement of employment on new people joing the company - they were asked if it was something they were prepared to do at interview stage. This way the company can comply with the requirements of the First Aid Regs.

I think sometimes some "bonus" payment would be an incentive too. If people can be bothered to care and take the courses they should received extra.

This particular case at a hospital - it would appear that help would arrive quicker than most work places, but every second counts in these situations.
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#11 Posted : 29 September 2005 09:20:00(UTC)
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Posted By Robert K Lewis
I think I would be more comfortable with a First Aider who wanted to do it than one required to do so as a condition of employment. Not everyone can do it and some have positively phobic reactions to the task. Are we to discriminate in employment because of a particular mental inability, this must be very close to breach of DDA.

Bob
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#12 Posted : 29 September 2005 09:35:00(UTC)
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Posted By Paul Adams
This man is selfish????

I am a first aider and have been for years.

Several years ago, I stopped at the scene of an RTA and attempted to rescusitate a child - failed due to seriousness of injuries. This event still gives me nightmares. First aid is not for everyone.
Force the guy to train, (he doesn't need this training for his core work) you have an unwilling person, they do the deed when it is required, get traumatised, sue you for stress.
A volunteer is worth 10 pressed men.
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#13 Posted : 29 September 2005 09:47:00(UTC)
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Posted By Kieran J Duignan
Hey, careful, Bob!!!!!!!

The relevant law in this instance is simply the Employment Rights Act which applies to fully fit people, without (or with) any disability recognised by a GMC-registered doctor or chartered psychologist.

DDA applies to situations where someone has a disability, physical or psychological. To associate a reasonable refusal as indicated by the question, with a 'phobia' or other 'mental inability' is a big leap which requires detailed evidence rather than supposition.

In my experience, where an employee is pressurised by management to carry out work beyond his/her remit and capability, the outcome is liable to be stress, and in the specific case of the question, possible post-traumatic stress, but hardly a 'phobia'.

While your readiness to strewtch across the HR/OSH divide shows admirable imagination, wisest to temper it with understanding of relevant law and psychology.

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#14 Posted : 29 September 2005 10:06:00(UTC)
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Posted By Robert K Lewis
Kieran

The shot on DDA was to remind people that we cannot run here and there trying to solve a problem without looking at the bigger picture. Too often in the H&S profession our world view seems to end at Redgrave and what the HSE are saying. We need to take the blinkers off even though things might not be immediately relevant. No disability was mentioned but it might easily raise its head if push comes to shove.

Employers have duties to fulfil under legislation and where they wish to impose training requirements there needs to be strong reasons for making them a condition of employment not simply to make the job of managing the problem easier or cheaper. I merely pointed out in the end that we can cross lines without adequate information.

Bob
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#15 Posted : 29 September 2005 10:13:00(UTC)
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Posted By Kieran J Duignan
Bob

You wrote: 'I merely pointed out in the end that we can cross lines without adequate information.'

Adequate information is necessarily relevant.

You refer to misleading and irrelevant information in the particular instance.

The relevant 'adequate information' concerns employment rights and the ERA: there's no basis for inferring that the DDA is adequate or inadequate: it's simply irrelevant.
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#16 Posted : 29 September 2005 11:04:00(UTC)
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Posted By Robert K Lewis
Agreed at this time but who is to know what will come forward if we push things too far one way or another. The question posed and some of the responses have very wide implications for how employees are treated and what rights they have to refuse.

Can employment be rightly refused simply because of a pre-existing problem that prevents one being a first aider. Does this mean that such a policy is so rigidly enforced that we will not employ the disabled in a role because a condition of employment requires them to be a first aider and fulfill certain tasks such as CPR which may not be possible. The ERA only applies to those in employment a whole range of other legislation comes into force where discrimination may be occurring for no sound reason. As I said before the employers convenience is not necessarily a sound reason - that is for a Tribunal to decide ultimately.

Bob
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#17 Posted : 29 September 2005 11:50:00(UTC)
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Posted By JWG
I can't see any legal requirements to undertake the resus training. However, the Resusitation Council (www.resus.org.uk) has produced guidance for the NHS which recommends that all NHS staff should recieve resus training. If the trust has set resus training as a manadatory requirement and is written into a policy then surely they must comply. It's probably more for the HR bods to enforce rather than safety.
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#18 Posted : 03 October 2005 12:53:00(UTC)
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Posted By J Knight
Are there religions which forbid resuscitation as such? Not jehovahs witnesses, their objection to blood transfusion is to do with mixing up people's bodies and it interfering with resurrection (apologies to any jehovah's witnesses reading for my crude attempt to explain this as I understand it), but is there a religious objection to resoring life per se?

John
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#19 Posted : 04 October 2005 00:52:00(UTC)
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Posted By Raymond Rapp
I wondered if anyone would raise the issue of religion? Anyway, whatever this employee's objection for not accepting training I don't believe it is inforceable, nor should it be followed by any punitive measures. You can't win them all, and personally I would let this one go, otherwise 'can of worms' springs to mind.

Ray
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#20 Posted : 04 October 2005 19:52:00(UTC)
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Posted By John Murgatroyd
Maybe he has a dislike of touching dead bodies ?
After all, with the best care available (which isn't in a basement or cellar) only about 50% will have circulation restored by cpr, and even then less than half of those will make any meaningful recovery.
Which means that there is a 50/50 chance he will be trying to resusitate a dead body, with all the problems that has. (I think that the most trying part is still compressing the chest even though the bowels have opened long before)(just my thoughts)
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#21 Posted : 04 October 2005 20:14:00(UTC)
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Posted By Nigel Singleton BSc
I think we all may be missing the point here: Guidance note 3(2) of the 1st aid regs.
When selecting 1st aiders:
It is essential that people who are reliable and likely to remain calm in an emergency are selected. In addition, a first aider should have the aptitude and ability to cope with an intense course of study and be able to use the knowledge and skills learnt during the course. The duties can be physically demanding and first-aiders should be free of any condition which would affect their capability.
This could mean mental condition or aversion.
Besides, The Human Rights Act states:
ARTICLE 9
FREEDOM OF THOUGHT, CONSCIENCE AND RELIGION
1. Everyone has the right to freedom of thought, conscience and religion; this right includes freedom to change his religion or belief and freedom.

I strongly believe that forcing a person to undertake any form of first aid training is ethically and morally wrong, and would not lead to a competent or willing first aider.

And to end it all - did you not state he is a maintenance fitter?
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#22 Posted : 04 October 2005 20:32:00(UTC)
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Posted By Andy McGrath
I agree with what some other poster's have already said about this man being selfish.

Some people have said maybe he is scared by any trauma that he might have if the person does not survive. Has he thought about any trauma he might have if the he just stands by & does nothing to help?

As someone who has been unsuccessful doing resus twice, I can agree that this is not a nice experience. However if I had not have helped, I wouldnt have been able to look at myself in the mirror.
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#23 Posted : 05 October 2005 10:42:00(UTC)
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Posted By John Lewis
Following Johns' and others postings last night I would agree that a volunteer is far better than a pressed man who will probably/possibly not do any resus' anyway if it comes to the crunch.

I did my certificate with ParaMedics about 10 years ago and, no disrespect to Red Cross, St Johns and the others who do training, they were adamant that if the patient recovers then most times they did not need your intervention. This was drummed into all of us on the course so that we would know what to expect. At no time did they say that we should not try resuscitation. This made a big impression on me because I had always done First Aid since I was a Cub Scout and the impression was always that the patient would gratefully spring to his feet and thank you from the bottom of his heart.

Regards
John
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