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H&S solutions are right/wrong - no grey areas?
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Posted By Carol Slater
I would be interested in some feedback on the review of my Job Description that was recently evaluated!
Under the following headings with responses from HR.
Problem Solving:
Policies and Principles of H&S are clearly defined, ready and available to follow.
The majority of the policies and procedures were either written by me or updated.
Challenges:
varies but solutions can be right/wrong with no grey areas.
Magnitude of Risk:
Financial impact of Role. There is direct impact on a small number.
Potential Risk to Company. no response
Moral issues. no response
Legal issues. no response
Freedom to Act/Accountability:
Directed. Reports to Board via Financial Director.
There is no H&S expertise on the Board - I advise and give solutions and implement them, and set my own objectives.
If anyone has any views I'd be delighted to hear from you, specifically on the fact that there are no grey areas within H&S.
Kind regards
Carol
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Posted By Frank Hallett
Hi Carol
Could we ask for a little more supporting info about your actual question?
Whose is the comment re "Challenges: varies but solutions can be right/wrong with no grey areas"?
Is the "Challenges" topic a standard on all evaluations?
In what context was it written? Is there any other info that may reduce the number of possible ways that the comment could be interpreted? Does it have to relate exclusively to H&S or could it be relating to a different aspect of the job?
I'm really trying to say that despite what you may feel as someone who has a greater insight into the expected focus and functions of the evaluation there is insufficient conclusive evidence provided to give a meaningful answer here.
However, I'm also positive that others will do better than me at giving a definitive answer.
Frank Hallett
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Posted By Carol Slater
Hi Frank,
thanks for your response to my post.
I asked for my job as H,S & Environmental Advisor to large corporate to be evaluated, hoping as one does that as the role had developed from being a `hide away in Facilities` to a more prominent position reporting directly to the Board that the grade would improve.
Jobs are assessed through the Hay scheme, based on the following areas - know how, problem solving and accountability.
The point I would like to get responses from is their response that "H&S challenges vary but solutions can be right/wrong with no grey areas"
Indicating through their previous response that Policies and Principles of H&S are clearly defined and ready and available to follow. Do they think we pick them off the book shelf?
Does this make more sense in order for your response.
Carol
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Posted By Coshh Assessor
In the past I've been involved in doing job evaluations through the Hay scheme and it looks to me as if your job has been misunderstood. It reads as if they think your job is to follow H&S policies and procedures, not to write them! The grey areas criterion usually applies to senior jobs where judgements are made. Have you had sight of the detailed Hay criteria? Based on that you would see how to appeal against this by matching them against what you do. Either they haven't understood your job or they haven't applied the criteria correctly.
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Posted By Jane Ling
I'm really sorry to hear about your evaluation. A similar thing has recently happened to me (see my post 23 August). We were also evaluated by the Hay Group. They do not seem to appreciate the breadth and scope of the knowledge and experience required to carry out the Health and Safety function.
When I appealed and made the point that I am required to develop health and safety strategy and policy and procedures for the whole organisation the response I received was that this was only done in reaction to health and safety legislation and was therefore not considered proactive. The other point they made was that I did not require to be persuasive to management as I could rely on legislation to make my arguments.
We were only given the same broad definitions of know how, accountability and problem solving to set out our appeal. My appeal failed. If I was going through it again I would try and get more detailed information and criteria on how they make their judgements.
The really sad thing is that despite IOSH getting Chartered status we seem to be hearing of more and more health and safety professionals who are suffering the same fate.
Jane
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Posted By Carol Slater
Thank you for your response Jane, and interesting reading on your thread.
I will keep you updated on the outcome as I'm in with the Director this morning to appeal.
Cheers
Carol
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Posted By Lorraine Shuker
I have recently has this removed from my role profile "Interpret and inform management and employees of new and developing legislation, best practice and other standards" as the company feels that this should be done by a lawyer.
As my job title is 'Adviser' seems a little ridiculous to me.
So what happens when someone asks for my professional opinion ~ am I supposed to tell them to consult the lawyers?
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Posted By Diane Thomason
Hope this isn't too late but:
Problem Solving: Policies and Principles of H&S are clearly defined, ready and available to follow. - RUBBISH. NO SAFETY ADVISERS JUST FOLLOW PROCEDURES WRITTEN BY OTHERS. AND WHY DO SAFETY ADVISERS HAVE TO ADVISE MANAGERS ETC ON H&S IF IT'S SO SIMPLE?
The majority of the policies and procedures were either written by me or updated. PRECISELY!
Challenges: varies but solutions can be right/wrong with no grey areas. RUBBISH. JUST TAKE A LOOK AT THIS FORUM! IS THIS RIDDOR YES/NO?, DO WE HAVE TO PROVIDE TRAINING ON THIS?, ARE WE RESPONSIBLE FOR THIS?.... THEN TAKE A LOOK AT THE ANSWERS FROM LOTS OF EXPERIENCED H&S PEOPLE.
Magnitude of Risk: Financial impact of Role. There is direct impact on a small number. Potential Risk to Company. no response - BECAUSE THEY HAVEN'T SUSSED THE POTENTIAL LOSSES. REFER TO "GOOD HEALTH IS GOOD BUSINESS" PUBLICATION.
Moral issues. no response THEY PROBABLY DON'T UNDERSTAND WHAT THE WORD "MORAL" MEANS!!
Legal issues. no response AGAIN THEY HAVE NOT SUSSED THE POTENTIAL HORRORS IF "IT ALL GOES WRONG". ARE THEY AWARE OF ALL THE H&S LEGISLATION THE COMPANY HAS TO COMPLY WITH?
Freedom to Act/Accountability: Directed. Reports to Board via Financial Director. BUT I'M SURE THIS DIRECTOR DOESN'T HAVE THE EXPERTISE TO TELL YOU HOW TO MANAGE H&S; IN THIS RESPECT, YOU DIRECT THEM!
Sorry about the caps but wanted to make the responses stand out, didn't mean to shout.
As the other Hay victim pointed out (sorry, forgotten your name) there is a misunderstanding in the management world of the H&S role.
Best of luck and do let us know how you get on.
Diane
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Posted By JJF
Diane how true!
Health and Safety Solutions are right/wrong – no grey areas?
When it comes to H&S problem solving the term ‘so far as is reasonably practicable’ is used most of the time. How can there be no grey areas when it is left to the employer to decide the measures that comply with the law? People differ in opinion and solutions reflect this. In my experience the majority of cases I deal with are Grey with very few clear-cut answers. It is always disheartening when we are subjected to the negative opinions and actions of people who have little knowledge of the role of H&S Professionals. That’s my view!
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Posted By Coshh Assessor
I'm not so sure that an appeal on the grounds of "grey areas" will succeed. It's true that reasonable practicability, risk assessments etc involve judgement but what Hay mean by "grey areas" is things like deciding the goals and direction of an organisation, rather than the day to day decisions that would be made by most managers and which can be judged to some extent by their results (eg someone gets injured or not). So health and safety jobs are unlikely to have grey areas in the Hay sense except at an extremely senior level. You really have to have the full criteria (it's a whole booklet) to be able to match your job to them. But most importantly, if the person who did it didn't fully understand the role they won't have got it right. Were they working just off a job description that doesn't tell the whole story or was there an interview?
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Posted By Carol Slater
Many thanks for all your responses, it gave me some useful feedback that I was able to use.
Fortunately the FD through out the Hay evaulation during our meeting this morning, agreeing with me that they didn't know what they were talking about....... or the HR Manager. No understanding of the role, and also not recognising that they didn't have the competency to evaluate it.
The Job Role is to be elevated to:
This is a Senior management level classification with responsibilities for the overall management (plan, organise, direct and control), as appropriate, any and all aspects of Health, Safety & Environmental Management for the Board of Directors, Management, Clients and Contractors of the Company.
Many thanks to all,
Carol
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Posted By Jane Ling
Congratulations Carol I'm glad things worked out for you, fortunately your Finance Director obviously has a good grasp of the health and safety role. Maybe some day my Director will have a similar understanding.
Jane
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Posted By Raymond Rapp
Carol - it is my view and perhaps contrary to popular belief, that h&s is full of grey areas and the so-called 'black and white'is the exception. Whilst anybody with some knowledge can quote h&s legislation verbatum, it does not prove that they have a grasp of the 'real life' practical issues. Being able to interpret and sensibly apply legislation is the crux of the matter, and that is where health and safety professionals knowledge and experience should really count.
Taking the matter literally my tutor once said: 'there are no right and wrongs in health and safety, provided you can justify your actions'.
Regards
Ray
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Posted By Kieran J Duignan
Carol
As a Fellow of the CIPD as well as a RSP and chartered occupational psychologist, I've become reasonably familar with organisations where the HAY system of job evaluation seriously fails to do just to the complexity of competencies increasingly required in specialist roles such as safety management.
Unfortunately, telling the HR Specialist she's wrong is unlikely to enable you to achieve your goal, even with the support of a FD. Until she understands how alternative ways of really appreciating how your role contributes to both strategic and operational objectives of the business, you can't reasonably expect her to champion your cause. So, why not educate her in the strategic competencies of your role?
On the basis of what you have written, the root problem appears to be that the HR role (as well as yours) requires levels of strategic undertanding and action that nobody in the company currently understands.
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Posted By Merv Newman
Hay should be talking to IOSH about updating their standards. Unfortunately for us there are some many possible variations in our levels that no one set of criteria will suit. We range from H&S Directors at board level of largish companies to first-line supervisor levels in smaller, less enlightened firms. It would appear that Hay do not completely understand this.
One point in the postings that does need correcting : "Freedom to Act/Accountability: Directed. Reports to Board via Financial Director. BUT I'M SURE THIS DIRECTOR DOESN'T HAVE THE EXPERTISE TO TELL YOU HOW TO MANAGE H&S; IN THIS RESPECT, YOU DIRECT THEM!
Two comments actually ; refer to recent corporate liability cases. If you personally DONT have that final say and decision making, then be glad you have the above phrase in your job description. It could be your "stay-out-of-jail" card
second comment : If you are not a Director of the company then your role IS to advise. Not to direct. In the same manner that HR managers advise their superiors on HR policy and legislation. Your role includes convincing them, in a rational manner, that you are giving valuable advice they would be wise to follow.
In their infinite wisdom and higher knowledge of the direction which they wish the company to take, the board, having taken advice from what it thinks are the appropriate experts, will decide and direct what the company H&S (or HR) policy shall be.
Merv (I should have been pulling up the old tomatoes this afternoon. But it's raining)
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Posted By Carol Slater
Merv,
totally agree that Hay should be talking to IOSH about updating their standards. Yes, a difficult one due to the many possible variations in our levels that no one set of criteria will suit, although a conversation with IOSH could assist in the banding levels?
"Freedom to Act/Accountability: Directed. Reports to Board via Financial Director. Sure, the Director doesn't have H&S expertise, but he and the Board do appreciate that they do have the final decision, and I constantly remind them to have their `tooth brush ready!` due to the fact that the final decision is theirs, therefore they always agree with me.
My role certainly does includes convincing them, in a rational manner, that I'm giving valuable advice they would be wise to follow. In addition, I do respect their higher knowledge, and in return they respect my advice due to the fact that I acknowledge to them my competency and seek expert advice myself on ocassion.
Sorry to hear it's raining! I've had a wonderful two hours in the sunny south doing a spot of gardening maintenance.
Now down to preparing notes for IS Director and his team for managing their contractors!
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Posted By john fitzgibbon
Carol, I would endorse Kieran's recommendations on this matter.
In my opinion and experience job evaluation/perfornmance review meetings and many the other face-to-face workplace "meetings" are open to the duplicitous tendencies of human kind. Your FD's support is reassuring if it is genuine but will he/she be prepared to rubbish HR in public in the name of your job grade and what would that achieve?
An objective self-assessment of the various headings in respect of the strategic inputs you make within your role - get behind the fine words and down to the "do's" , but be careful this is a double-edged sword!
It's a negotiation not a battle. Best of luck.
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Posted By J Knight
Sorry to hear about your experiences of Hay; I left my previous employer in part because of the iniquity of this system. It wasn't so much the absolute level at which my job was graded, it was its relative position within the organisation. H&S Advisers came out on Level 2, about the same as a Care Service Manager, which is not so bad, but there is always a but. Personnel Managers, Training Managers and Fundraisers were mostly on Level 3 (this is a difference of up to 5K), with some of them on Level 4. This was my basic issue. I couldn't understand why Trainers got more that H&S Advisers, especially since we were all qualified as trainers anyway as a requirement of the post (and in my experince a large number of H&S people are). We went to a regrading and three appeals before being fobbed off with much the same misapprehensions as have been quoted here, such as 'You just do what the law says'; well, what do Personnel Managers do? Make it all up? They as legally bound as we are, with the difference that the penalties for getting eg the Equal Opportunities Act wrong are risible next to the possibility of a 15 million quid fine or a fwe years at her majety's pleasure. The process is biased towards those professions which are well understood by senior managers, and it is not the equitable system it is cracked up to be,
John
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Posted By Mike Craven
Its been said in this debate that, "Hay should be talking to IOSH" - but, shouldn't IOSH be talking to Hay?
Lots of grand statements coming out of The Grange about raising the profile of H&S and its practitioners, but here you have real-life practical examples of serious concerns which have potential to impact on a lot of us.
Anyone from IOSH like to tell us when they will be contacting this particular organisation, what exactly they will be telling them and, for the future, what progress is made??
Mike
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