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Posted By Joe Ridley
Hi there,
I would appreciate some opinions here on accident recording. As I work in the leisure industry a lot of our accident reports involve members of the public, who as a result of taking part in various activities - i.e. sports, swimming, ice skating etc - have sustained some minor injuries through taking part in their respective activities.
I currently provide trend analysis and thought recently do I really have to consider injuries as a result of the person taking part in the activity in an analysis? To my mind as long as the accident did not occur through any shortcomings relating to our provision of the area for the activity, then we should just record the details and leave it at that.
Does anyone else do this? Or Shpould I just include the details anyway?
Thoughts and opinions are appreciated.
Cheers
Joe
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Posted By Robert K Lewis
Joe
You are obviously having a good trawl through your leisure services provision!
I would in your situation treat the public as a subgroup of persons thus you would record accidents against cleaners or pool staff etc you could call them "public" or "nuisances" or whatever you like as long as everyone understands that they are having accidents.
To ignore them may well lose some valuable information - you may even find that it is only certain types of activity or more worryingly certain supervisors who "have" such accidents. There may be some common factors. I've known a situation where people trapped their fingers in the rowing machines, minor scrapes but it seems no-one had told them the correct method of adjustment, the users invented one that they felt correct and occasionally they invented the wrong one.
Bob
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Posted By Raymond Rapp
I would also suggest that what may have seemed a 'simple' accident could in a worst case scenario end up as a civil claim for negligence. Hence it is worthwhile recording all accidents but particularly those involving the public, even if it is just the basics.
Regards
Ray
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Posted By P.J.O'Callaghan
Joe,
I am not sure of where this is going. You are engaged in a sport complex or whatever. I would have thought that members of public need the same protection as staff, contractors etc. From where I sit all accidents and incidents should be recorded you must make the call on what you feel must be investigated. I would have thought that if you are the provider of the place and equipment you have a duty to your customers. If you are as you say providing trend analysis this analysis must arrive from some form of reactive monotoring. where is this going. If youhave carried out some investigation record it.
P.J
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Posted By Joe Ridley
Thanks for your thoughts, what I was trying to get at was if the area/environment and any subsequent equipment used is not cited as a contributing factor to an accident, then although we retain the accident report, I was trying to decide if contact with another player/customer through taking part in the activity should be included in any analysis.
I suppose it should be as it could highlight possible failings over control of an activity and therefore would allow the manager to improve the level of control. I think I will just include it, it may be useful when I least expect it.
Thanks again to all who responded, much appreciated.
Joe
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