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Posted By Caro M
Quick question, could someone please confirm. I am of the understanding that it is not enough to simply publish your MSDS on a website for access by customers but these actually have to be supplied to the customer by post or email.
Thanks
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Posted By Paul Leadbetter
Caro
CHIP states that 'the supplier of a dangerous substance or dangerous preparation shall provide the recipient' with an MSDS. If publishing on the web can count as 'provision' then that would be enough but I would expect the customer to be told where to find the information and also when it changes.
You probably won't get a definitive answer until someone ends up in court over the issue.
Paul
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Posted By lewes
I would say that MSDS have to be accessible.
For example. BOC gases MSDS are accessible at the point of sale when you purchase gas cylinders and are also listed on the website.
It may be worth you mentioning on your product that MSDS are available on a website and if they contact you directly.
Not everyone has internet access.
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Posted By Daniel Stonehouse
i have had this problem in the past (see my MSDS thread a few weeks ago). I contacted over fifteen suppliers and found that most are more than happy to post/fax a copy if you phone up and ask them or will direct you to their website. The initial MSDS should come on first receipt of the material, i.e. attached to the first consignment or contained in the delivery documents etc.
The suppliers sales office often send them to your admin address, dependant on the size of your organisation.I have always found this to be the case.
However any updates to the MSDS are then left to you to find. The only way you know there ARE any updates is to visit the website, phone, etc. Not a great situation.
So far i have not found any changes to the old MSDS i have been supplied with that would alter any health and safety arrangements that i would use, so i suppose the MSDS hasnt really changed as such. Again, i do not know that until i have checked the old version against the new.
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Posted By Cr8r
Agree with the above message that usually suppliers will send MSDS with the first consignment of a product. I usually ask people to request new MSDS every three years to take into account if any changes occur. I have had several occasions where I have found that the same brand name product has changed some of its ingredients - in all cases they had become less hazardous. You could find therefore that it pays to regularly update your MSDS and COSHH Assessments, as you may have controls in place that are no longer required. I would expect over time that ingredients would change, as surely there is incentive for manufacturers to come up with less hazardous products that still do the same job, as under COSHH we have to go with the least hazardous option.
Sorry, I've strayed from the point a bit! I've only been a customer, not a manufacturer or supplier, and it does happen that companies very nicely send in the MSDS, which the efficient storeman then squirrels away and neglects to mention to anyone!
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