Posted By Scott d Hi All, I am looking into our options for call outs, following an alarm activation. The current arrangement is as follows: - If a sensor is set off in one of our buildings it will register with our alarm centre. The alarm centre will call one of our key holders, who will then attend to look at the cause of the alarm. The police will not attend unless 2 or more sensors are activated. My concern is obviously that potentially the task we are asking our staff top undertake, is to attend a burglary and confront the burglars. (you can imagine the risk assessment results) I am currently looking into alternative arrangements and would appreciate your views on my options. Many Thanks, Scott

Posted By Clairey O We carried out a very thorough RA on this at one of our particular sites. Our conclusions were that fortunately for me (as the person at the top of the call out list), we employed the services of an alarm monitoring and response company. The alarm company were quite happy to take us on, having been to visit and carry out a site survey. Our local commumity are quite hostile towards us, so it was felt that attending potentially confrontational and intruder events would not be safe for me or any other members of our staff. It took a little bit of persuading for the board to side with me (how would you feel if that was your wife or daughter? what would happen if one of was injured in this type of event? Went on to explain about accident costs etc)and they have agreed.

Posted By Clairey O have you contacted your local police force to see what they may advise..... if you need more help just drop me an email