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#1 Posted : 03 February 2006 10:11:00(UTC)
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Posted By Lorraine Shuker Hi there ~ here is a scenario for you to think about and comment If a person claims to have work related stress but in fact all the stress factors appears to be about their personal life how much obligation does the employer have to do something? Any advise welcome ~ thanks
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#2 Posted : 03 February 2006 10:15:00(UTC)
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Posted By Paul Leadbetter None, surely although a caring employer might be expected to offer some help. Paul
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#3 Posted : 03 February 2006 10:22:00(UTC)
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Posted By Ron Young If it is affecting performance you have an obligation
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#4 Posted : 03 February 2006 10:36:00(UTC)
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Posted By Lorraine Shuker Ron ~ it hasn't up to now which is why I'm puzzled why it is being described as work related stress
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#5 Posted : 03 February 2006 10:41:00(UTC)
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Posted By Heather Collins Obligation to carry out an assessment to determine whether there are any factors on the individual's job that could be contributing to that stress and attempt to mitigate those factors if reasonably practicable. We would also send the individual to see our OH dept - always a good idea in these cases if you have such a thing. Once you are "on notice" that the individual's problem might be caused by work, you MUST do something.
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#6 Posted : 03 February 2006 10:46:00(UTC)
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Posted By Raymond Rapp Lorraine Tend to agree with the previous posting. The difficulty is separating the two issues of personal stress and work related stress. I would suggest that in many cases the two are inextricably linked. It is a potential 'mine field' and probably the best way to handle it is with a certain amount of compassion, otherwise it could come back and bite you. Regards Ray
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#7 Posted : 03 February 2006 10:53:00(UTC)
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Posted By Ron Young Lorraine I agree the last two postings and if the sufferer perceives it to be work related, it's obvious that he/she cannot distinguish the cause and it may be a bit sily not to do something. Agree that Occ Health get involved and if you have a counselling facility available, use it. Line management involvement is also required and if you work together, there should be a sensible conclusion but don't try and fix it yourself.
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#8 Posted : 03 February 2006 13:48:00(UTC)
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Posted By David A Jones You imply that the cause of the stress has been determined - I assume this was in conjunction with the affected person. If this is the case then clearly the individual should now be aware and agree that it is not work that is the cause of the stress. However, as other posters have noted, if this has a knock on impact on performance you should obviously be concerned and also if work factors could compound the stress you should also be prepared to take action through the findings of a risk assessment.
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#9 Posted : 03 February 2006 15:08:00(UTC)
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Posted By Kevin Drew Surely, the decision on the cause of the stress should be made by a GP or somebody competent to make such a judgement. I had the misfortune to suffer from the condition last summer and my GP couldn't write "work related stress" on the certificate quick enough. Without any prompting on my part I hasten to add. Kevin Drew
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#10 Posted : 03 February 2006 16:27:00(UTC)
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Posted By Steve Cartwright You say in your post that the stress appears to be caused by personal life. If this is true then the employer has no obligation. What you have to be careful of is not to add to the stress this person is suffering from. You say this person is claiming it is work related. If this is true the person in question will need to inform their employer of what exactly is causing the stress so that the employer can do something about it. Too many people bring their problems to work and then expect the employer to do something about it. Regards All heart
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#11 Posted : 03 February 2006 16:46:00(UTC)
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Posted By Jos If the employee has reported stress as being a problem you should perform a stress risk assessment to make sure that working pressures are not the cause and offer support to the person. If work is identified as a possible cause you must act or run the risk of receiving a sick note for stress and so on. Then it really is your problem as an employer. Act now, assess the situation, record it, offer your support and attempt to sort the problem out before it becomes even bigger. Obligation or not, if you want to sort the issue out, you must manage it and not turn a blind eye because of your perception of obligations.
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#12 Posted : 04 February 2006 17:25:00(UTC)
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Posted By Kieran J Duignan Lorraine If your assessment, as the 'competent person' is that 'all' the relevant stress factors are 'personal', legally your responsibility is to record this as the basis for your management of the employee's level of safety. If you make an analogy with an employee who claims he was poisoned at work, unless you have appropriate specialist qualificiations, it may well be most cost-effective to ask an appropriate specialist to put his or her name to the legal basis for managing the risks arising. The issue essentially boils down to a matter of assessment of yourself and your company directors. Para. 13 of the ACoP for the HSC Management of Health and Safety at Work Regs 1999 qualifies this by indicating that you should consult a specialist if the risk is 'intermediate' and beyond your ken. In that instance, the most relevant professional is a chartered occupational psychologist who is also a CMIOSH with specialist experience in work-related stress or a very, very rare species a psychiatrist who is also a Fellow of the Society of Occupational Medicine. (Other doctors qualified in occupational medicine tend to decline to make a formal assessment of occupational stress).
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