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#1 Posted : 03 February 2006 11:24:00(UTC)
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Posted By Mark Simpson Would appreciate some very swift & concise opinions on signage at site entrances that display things like days/hours since last accident. (the objective of having them, their effectiveness, how you perceive the data etc.)
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#2 Posted : 03 February 2006 11:59:00(UTC)
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Posted By Raymond Rapp Mark Like many things in life there is not a simple answer to this 'old chestnut'. I personally do like Behavioural Based interventions such as you describe for the following reasons: it tends to put the onus on the employee for having an accident it can have the effect of driving the reporting of accidents and incidents underground it can create a 'blame culture' There are a number of other subtle reasons why I do not like chalking up the number days since an accident, but I am sure others will contribute to the thread and give their reasons why it is a good idea. Regards Ray
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#3 Posted : 03 February 2006 12:24:00(UTC)
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Posted By Frank Hallett Hi Raymond - I'm sure that you didn't you really mean to say:- "I personally do like Behavioural Based interventions such as you describe for the following reasons". I totally agree with the remainder of your comments however. This type of initiative for motivation has an extremely common tendency to act in reverse to the stated intention. Frank Hallett
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#4 Posted : 03 February 2006 12:27:00(UTC)
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Posted By Heather Collins Ray - you surely mean "do not like"... I am all in favour of having performance measures on display. However I would be against any "daus since last accident" board for the reasons Ray states. Imagine you're the guy who has a minor accident on the 99th day since the last one - are you going to want to report that.... I suspect not.
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#5 Posted : 03 February 2006 12:37:00(UTC)
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Posted By Jasonjg I can only speak from my own experiences at employee level I think you will find that many employees are now of the suspicion that is all huff and puff if not backed up with other more visual and closely related commitments to safety. Expect to see small admiration, appreciation, and plenty of criticisms. However much of this can be related to high turnover within the business so dont take my word on it. As I am still usually employed on a casual basis in many average manufacturing roles I have seen many different responses to such schemes from outright scepticism to over the top "I cant do that because I have not been trained to sweep a floor". Of all the different types of incentives, I have to say that I once went upon a site, as a contractor. The site was running a BS scheme and the results seemed to really pay off. This was a no matches or lighter type of site and a truckie decided to ignore this rule. In producing his lighter in the smoking room full of normal employees, he was in not so many polite words told to get back to the security shed and turn it in. That was a shock seeing such actions from employees rather than management. I guess it was money well spent for them. I have to be honest here and say I have never really seen any such similar self-enforcements of safety by employees since nor before. I think it was not long after this, I decided to get more involved in safety. I think I may take up BS one day as I am sure it has lots to offer.
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#6 Posted : 03 February 2006 12:50:00(UTC)
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Posted By Stuart Oakey My 2 previous employers diplayed such details at their site entrances. Both sites celebrated safety achievements, which was well received by all staff. At my last site we acheived 1000 days without an Incident, shortly after this , a contractor broke his hand whilst using a hammer, the counter went back to Zero.
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#7 Posted : 03 February 2006 16:07:00(UTC)
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Posted By Ian Waldram Traditionally such signs relate only to Lost Time injuries, HSE have published lots of advice as to why measuring only that statistic is too simplistic - so why decide to bring only that to eveyone's attention? I was involved with a major construction project where the management team agreed that H&S was as important as cost, schedule, etc. but then wanted to put up such a sign. My response was that if they were prepared also to display costs vs budget and whether work was ahead of or behind schedule, I could see no problem! They quickly decided to forget the idea. On some sites, there's a feeling that signs like this show management commitment. However, no one believes that unless it's backed up by visible leadership too, including consistently engaging workers in discussion and tapping into their ideas for improvement, as well as management's - and if that's really visible to all, why bother with a sign!
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#8 Posted : 03 February 2006 16:12:00(UTC)
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Posted By Bill Parkinson I used to work on a site that used these signs and there was no notice taken until the counter went back to zero. It then had the effect that people wanted to know about the incident which was reported as learning the lesson issue with no-one identified. Agree with the comment that relying on one figure is not a good idea or reflective of the way a company is performing overall. As a HSE Inspector once told me to have no accidents is easy get rid of people !!
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#9 Posted : 03 February 2006 16:52:00(UTC)
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Posted By Jerry Lucey From experience I have found that such signage discourages personnel from reporting accidents/ incidents and can be counterproductive. Accidents/ incidents are generally not good key performance indicators as they are based on reactive data and can be misguiding as one unfortunate incident can greatly distort the true picture of how a company is performing on health and safety and can be a huge disincentive for those who may be putting in the effort. I would be interested in knowing if any companies/ organisations have identified KPIs based on proactive data where effort and performance are identified and displayed this at the entrances to their sites/ factories and how this impacted on the performance of the company. I would certainly think that there is an opportunity to improve safety culture with the correct data being displayed.
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#10 Posted : 03 February 2006 18:54:00(UTC)
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Posted By David Kimmins My current company has had great success using the KPI best related to cost which is lost workdays, it is also the best KPI that is most easily defined and globally consistent. This KPI is also best at not being hidden by failure to report. I have worked in Chemicals, Explosives, manufacturing, Retail & Distribution (and more) and this works, but only if you do it right. Don't just stick a sign up without explaining what it means, and only have one key measurement,'X days without a lost workday'. If you want to fail, make it complicated ! It is important to measure what you want to acheive and share what you measure. Now this is the important part where a lot of people will fail becuase they just won't do. You need to reward employees for being 'lost workday free'. Now I may be swimming upstream here and not talking conventional safety wisdom about not having these signs, but hey I'm fine with that. However my company has Distribution Centers of 200,000 sq feet with 600 employees working 24/7 that are extremely proud of the sign at the entrance that states clearly in huge lettering '11 years without a lost workday';-)
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#11 Posted : 03 February 2006 19:04:00(UTC)
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Posted By Raymond Rapp Frank et al You are quite correct I did mean - I do NOT like BBS. Silly ol' me. Anyway, I would like to take this opportunity to tell you all a true story. I went for an interview a couple of years ago. Whilst I was waiting in reception I read all the very impressive certificates, such as 100,000 man hours without an accident blah blah blah. During the course of the interview the subject of the committment of the organisation to health and safety surfaced. I remarked on all the impressive certificates on display. The response was,'we don't have accidents.' They know the rules, if they break them, that's it, they are sacked, no second chances'. I replied, 'assuming of course they are still alive!' No, I never got the job!!!! Apologies for the slight diversion from the original thread, however, their is a subtle point to story. Ray
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