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#1 Posted : 25 February 2006 16:01:00(UTC)
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Posted By p winter I have noticed recently some requests from forum members for information - which may be outside their field of expertise - are met with pompous and patronising replies. Are there are too many "experts" posting on the IOSH discussion forums. Discuss.............
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#2 Posted : 25 February 2006 18:05:00(UTC)
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Posted By Merv Newman There are a number of levels of "experts" posting to this forum There are the less experienced desparatley trying to do their jobs and are looking for help. These people get all the help I can offer. There are those who are looking for a free ride : "RA on baby sitting, any one ?" these do not get a reply. Or they get a "snooty" response And then there are the real Experts, with years of experience (and qualifications) who have the knowledge to help. And remember, please, that consultants get paid for offering their advice and knowledge to their clients. (OK, maybe more than one client pays for the same advice - its a bit like prostitution - you have something to sell, you sell it and you've still got it) There are lots of experts out there, many of them more expert than me. (only 30 years in the business) who give their advice for free. We each make our own judgements as to whom we give our advice to. So please don't complain if , occasionally, I seem a bit snooty. Love Merv
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#3 Posted : 25 February 2006 19:08:00(UTC)
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Posted By steven bentham P Winter And there are plenty of I can't be bothered to put the work in please could you send me yours!! Overlooking that part of the learning is gained by researching, doing and working with others not just pinching it off the net! And there is the continued questions that a 16 year old could work out by checking the HSE site. Perhaps we should restrict the site to people who have attended their Branch meeting at least once in a year!
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#4 Posted : 25 February 2006 20:18:00(UTC)
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Posted By Richie P Winter, No, There are not too many 'experts' posting onto the forum. There can never be too many as one of the reasons for this open forum is for the public to access information/advice, iaw IOSH'charitable Status. Snooty responses are indeed polite, and I can sense a little of the frustration born by seasoned SHE professionals in dealing with some of the more trivial requests. I believe some of the frustration is caused by the age old problem that once you know something, there is a strong urge to think everyone knows it. If you use some knowlege regularly it becomes second nature and thus 'obvious'. Frustration then sets in. As Merv said earlier, most professionals simply turn a blind eye to posts that are so obvious as not to deserve a reply, especially when the information is extremly easy to access on websites such as the HSE and DTI. It is however edging towards the un-professional to ridicule or insult the originator of the post, especially if the replyer is a seasoned SHE professional. Regardless of the level of education or experience, I cannot think of an instance where rudeness could be seen in a positive light or as providing any benefit to anyone. Richie
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#5 Posted : 25 February 2006 20:21:00(UTC)
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Posted By Richie Sorry folks, should have proof-read a little better! I meant to type 'snooty responses are indeed impolite' Have given myself a kicking... Richie
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#6 Posted : 26 February 2006 00:40:00(UTC)
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Posted By Richard Spencer There are sufficient experts that contribute and or read the various threads on this chat forum. There are also a number of subscribers who genuinely want advice and therefore a need is created. A positive contribution I suggest is a new topic called Safety HELPLINE. If a person is seeking advice from a consultant then there needs to be a facility that enables a ‘win, win outcome. That is to say, a method of payment such as a credit card system could be introduced that would reward the provider of advice with some stipend for the advise so provided. The seeker of advice would then benefit from having advice and access to the expert for an agreed fee. Thus in a free ‘user pays’ society both the provider and the seeker of knowledge both benefit in a meaningful manner and in so doing advance the profession. I believe this solution looks behind the reason this issue is being discussed and is a possible solution. Incidentally, this advice is provided free for the benefit of the profession and is entirely altruistic. Richard
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#7 Posted : 26 February 2006 08:34:00(UTC)
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Posted By Merv Newman I have never, ever been to a Branch meeting. A classic "There's no answer to that" was a recent posting asking for free copies of ISO 9000 and 14OOO as "I'm not sure what the difference is between them" And does the poster know how much we pay for those documents ? And never heard about copyright ? And I have enough worries about clients sending photocopies of training/presentations to sister sites. And I have a new "train-the-trainer" course coming up this week. Have spent the last three days designing and printing the docs. And will spend this (sunday) afternoon collating them into "trainer kits" No way does that go out for free. And I've got four apple trees to shift to a sunnier part of the garden. Happy days Merv
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#8 Posted : 26 February 2006 16:27:00(UTC)
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Posted By Steve Cartwright P Winter How would you define an expert. Remember there have been a few so called experts who have given evidence in a court of law which was later found to be inaccurate. I would be very wary of anyone who said they were an expert. I prefer to use the term competent. As for the pompous and patronising replies, yes I have been guilty in the past, especially if someone is asking for a risk assessment on hole punching paper or making a cup of tea. Remember these types of requests reflect badly on us all. We have a hard enough job as it is convincing employers to invest in H&S especially with all the bad publicity our industry gets. The last thing we need are a load of jobsworths giving us a bad name. I worked for one company where the previous H&S Advisor made them put H&S Law posters in every office, there was about 30 posted around the site. Regards Steve
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#9 Posted : 26 February 2006 17:02:00(UTC)
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Posted By Mark Talbot As we have discussed in the past, there are some who deserve and get help, and there are others who really should read around the subject first. Keep a tally for yourselves as to how many times a poster could find the information by a simple search of the HSE website, or reading the law and guidance they are employed to advise on. Sure, we all need to discuss things, but some of the requests are so A-B-C that one cringes at the person being in post. Yes, there are sarchy replies from time to time, but most are down to frustration I suspect. I would rather keep them than the bland and infuriating "What does your risk assessment show?" replies.
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#10 Posted : 26 February 2006 17:44:00(UTC)
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Posted By Merv Newman I keep coming back to this thread. Must touch a sensitive spot. Twice in my life as a consultant (since 1989) I have come across totally incompetent safety people. Maybe three if I count the guy who was 100% legislation - "That is the law, so do as I tell you you must" His site was pretty good (i have trouble comparing UK stats with EU stats) but they had less than 1% of the workforce suffering LTIs per year compared to the average of 5%. and he was already on his way out to be replaced by a more practical guy. So, again, there are many levels of "competence" The trained but inexperienced, the untrained but motivated, the trained and unconscient. Whatever the level of training or experience I prefer to work, and help, the motivated. Hey, this is charity, ain't it ? and what is IOSH but a charitable organisation dedicated to help improve the health and safety of employed persons (and not necessarily to help/ease the life of safety people) innit ? Discuss Dinner is on the go - 6 hour lamb with garlic, onions, chicken stock, turnips, parsnips, broccolli and bisto. And a bottle of beaujolais. Discuss Merv
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#11 Posted : 27 February 2006 13:18:00(UTC)
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Posted By Steve B Interesting to see that things are not changing, I published a question for discussion on this forum february 2005 (are we advisers), because of a number of comments I noted over the previous months with regard snotty replies to what I considered genuine questions from a number of individuals from the person who is after a little advice and has no H&S background, to well qualified H&S Professionals. I agree with some of the remarks above and did back in February 2005. (IF YOU DO NOT HAVE ANYTHING CONSTRUCTIVE TO SAY, OR YOU ARE JUST TO CLEVER TO DEAL WITH US MORTALS, JUST IGNORE THE THREAD AND CONTINUE BEING WONDERFUL). I am quite happy to offer any advice I can within my own field of expertise, if I need assistance I will seek it from a number of sources including this one. Regards Steve B
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#12 Posted : 27 February 2006 13:54:00(UTC)
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Posted By J Knight While I agree with the general trend of this thread, I do wonder if sometimes the perceived 'snottiness' (I'm sorry I have a cold) is to do with just giving a quick off-the cuff no-frills answer to a simple question? Or maybe I just don't read the threads where people are snotty. Certainly, in agreement with Steve, I do consider myself an adviser and giving advice on these threads helps me keep my knowledge refreshed, and also makes me check it sometimes before offering it. I might feel differently about people I know to be consultants using freely given info to make money, but any genuine enquiry is grist to my mill. Chateau Margaux is surely a tad pricey just for Sunday dinner? But then, being veggy I never have to match anything to garlic roast lamb and can usually get away with a nice Gewurztraminer, John
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#13 Posted : 27 February 2006 17:08:00(UTC)
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Posted By Dave Wilson Lager, 20 fags, game of golf & put down slabs in the garden! Advice from me, less and less now as I feel I am being cheated! On another thread paid by the hour so will not have a problem, however I am not! and people endeavour to profit & make money from our 'expert' advice and charitable donations to this site. Some people do not even know that the HSE and EA have free downloads and as IOSH is the 'leader' this is an obvious point of first reference, just have to decide who the shysters are, if you do not put your email up, do not expect a reply unless another form of communication is used, thats my advice.
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#14 Posted : 28 February 2006 07:03:00(UTC)
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Posted By IT Some interesting points and discussion, I am NO Expert, but I am willing to contribute my limited knowledge where I can. So what if a person is an Consultant ,yes its your sweat and tears that has gone into developing the procedures, policy or presentation, should you not be satisfied that the message you developed and honed has been shared and contributes to improving workplace Health and Safety. Are you not in fact mentoring others and sharing your knowledge with like minded professionals, after all you are one person and you can not get your message out alone can you? Innovations in safety that can prevent injury are freely shared, but when it comes to paperwork or presentations, no way I did this go find your own you might get paid for my work. Money is important but pier recognition is also important, mostly it’s about Safety and health, that’s what we do isn't it? Penfold Bin 389 (Red) Thai beef Salad
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#15 Posted : 28 February 2006 07:43:00(UTC)
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Posted By Paul Leadbetter As nobody else has mentioned it, I will add Blaster Bates' definition to the discussion: Ex = someone who has been Spurt = a drip under pressure Paul
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#16 Posted : 28 February 2006 08:12:00(UTC)
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Posted By Fred Pratley A North (UK) country expression goes "if thee's got nowt good to say, then say nowt" & a boss told me (many years ago)"criticism is welcome - provided its constructive". I tend to apply both principles before responding to any threads on this forum. Oh yes, the Blaster Bates' version I have is "X"= an unknown quantity and spurt= drip under pressure, much the same as Paul's definition, so I guess that makes me something of a specialist...............? Fred
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#17 Posted : 28 February 2006 08:20:00(UTC)
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Posted By Chris Packham I always understood that: An expert is anyone more than 20 miles from home with a briefcase A specialist is someone who, as time goes by, learns more about less, until he ends up knowing everything about nothing!
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