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#1 Posted : 23 March 2006 15:18:00(UTC)
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Posted By Melanie Harrison We have just completed Manual Handling training in our Distribution Centre and one of the questions addressed to the trainer was "will there be disciplinaty action if we are slower than before if we use the correct lifting techniques"? - How best to answer this diplomatically, as a caring, responsible employer whilst being mindful also of operational constraints etc?
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#2 Posted : 23 March 2006 15:25:00(UTC)
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Posted By Jonathan Breeze I would have though a straightforward "No" would suffice here Melanie. Try rephrasing the question thus: "Can I be punished for undertaking a task in line with the training provided by my employer?" - Then you can see the answer jumps out a bit more clearly.
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#3 Posted : 23 March 2006 15:29:00(UTC)
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Posted By Steve B Melanie, a lot of people, after manual handling training say things like that and things like well if i do it that way I will never get things done or as you have said an excuse to slow the job down or reduce productivity. there is no simple answer, I tend to go down the reasonably practicable route and in some cases I have carried out specific manual handling risk assessment on the individual who asked the question and pointed out the SIGNIFICANT risks, because the layman will consider all manual handling carries significant risks which as we all know is not the case. hope this helps Steve B
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#4 Posted : 23 March 2006 15:35:00(UTC)
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Posted By Jerry Lucey One of the main elements covered during manual handling training is the importance of 'individual capability'. For your training to be effective individuals will need to be encouraged not to undertake tasks that are not within their capability and as a result in some cases productivity may decrease, however a reduction in accidents/ lost time injuries should compensate for any short-term decrease in individuals productivity. You should stress that personnel will NOT be penalised for asking for assistance or not undertaking tasks which are not within they are not confident in completing. Culture change needs to be the objective of any training and this cannot be achieved in an environment where production takes priority over safety. Hope this answers your question Melanie
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#5 Posted : 23 March 2006 15:37:00(UTC)
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Posted By Jonathan Breeze Other things you may need to consider are: If work rate is an issue and people are at risk of injury, then the process is probably in need of an urgent redesign; and Why does the current company culture even allow this worry to arise? The above are both big issues that need to be addressed by your top management.
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#6 Posted : 23 March 2006 15:38:00(UTC)
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Posted By Melanie Harrison The Company culture would not support disciplinary action for complying with any training given - however the concern by some managers is that a few may possibly see it as an opportunity to work at a slower pace when not always strictly necessary.
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#7 Posted : 23 March 2006 15:46:00(UTC)
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Posted By Gary IMD(UK) Human nature says that there are some employees out there just looking for an excuse to 'take things easy' I'm sure we've all met them at some stage of our careers. The above provides some good advice though, thanks! Incidentally, has anyone a contact in the Essex or adjacent Counties for being a qualified Manual Handling Trainer who delivers workshops. Please e.mail me direct with details if you do. Thanks, Take care!
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#8 Posted : 23 March 2006 15:55:00(UTC)
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Posted By Jonathan Breeze Melanie, The line managers concerns are noted, however if they lead a well motivated team, it should not pose an issue. If the team is not well motivated, then the manager should reflect on this and try to identify the problem in order to resolve it. After all, that's why they're the line manager isn't it? However we are at this point leaving H&S territory and heading deep into HR Land.
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