Posted By andrew hill I have personal advisers who have to visit private houses in deprived areas of some of our cities. Quite often the location of the home is not close to public transport and the adviser has to walk through streets alone. To add to the risk, they have to carry laptops and mobiles, essential tools in their work. I have put a procedure in place to reduce risk but would welcome any advice / help from advisers with employees in a similar working enviroment. Andrew

Posted By Ron Impey Training is key to keeping the workers safe. The HSE video 'Health and Safety for Voluntary and Charity Organisations' has a useful clip. I have e-mailed my own guidance, posters and checklist.

Posted By Ann Hacon The HSE website has useful case studies on violence at work which outlines which control measures were found to be most effective. The Suzy Lamplugh Trust provide good training and they also "train the trainer" so that you have in house expertise if hat works out better. Both will provide very useful information. Thanks Ann