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#1 Posted : 18 July 2006 14:18:00(UTC)
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Posted By Paul Moran After carrying out VDU work station checklists a number of employees have complained about the levels of heat and being uncomfortable. Fans have been provided but to little effect.In the downstairs office the temp is 29c and even hotter upstairs. The manager is reluctant to invest in air-con as we are likely to be moving premises soon which is understandable but does not help the problem now.Or to rent air-con. Also this is an ongoing problem that has come to head due to the weather rather than a new problem. The manager is happy to let people take regular breaks from ther work stations. I want to help both parties and cover myself. Any help will be appreciated.
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#2 Posted : 18 July 2006 14:52:00(UTC)
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Posted By Steve B Not all offices are fitted with air con, mine is not and its hot. I suppose if you want to go back to basics here, risk assessment, considering you are planning on moving it would not be classed as reasonably practicable to fit air con. and believe me we have air con in some of the larger offices one half of the office is moaning its to hot the other its too cold. you cannot please everybody all the time and some people you cannot please any of the time, so go along with the manager in this case and do what is reasonable, plenty of breaks away from the VDU, ensure plenty of fluids are available. and monitor it ongoing. be very careful with any vulnerable employees you may have, Pregnant, sick, young etc. there is no pleasing us Brits..... Regards Steve
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#3 Posted : 18 July 2006 14:54:00(UTC)
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Posted By Bunny I actually get quite cross when people keep moaning about how hot it is where they work. It's officially a heatwave and UK businesses are not geared up towards such temperatures. As this weather is so rare can we expect them to be? To be honest they would be just as hot if they were sat at home. As long as they have rest breaks and plenty of water then I think that is sufficient. The cost of air-conditioning cannot necessarily be warranted for such short duration high temperatures. People will always moan about it being too hot, what they really mean is "it's a nice day and I want to stop work and go home". I'm sure I'll get a barrage of abuse for my honest opinion but there you go that's my opinion.
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#4 Posted : 18 July 2006 15:00:00(UTC)
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Posted By Jim Walker Hi Bunny, Am in full agreement. Do you notice how the complaints all come from paper shufflers? How do the poor lambs think foundry workers (hot physical job all year round) manage?
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#5 Posted : 18 July 2006 15:04:00(UTC)
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Posted By Breezy I've noticed that too Jim and am with both you and Bunny. The thing that really bugs me is the fact that they expect me to wave my safety wand and make it all better! If only I had that power...
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#6 Posted : 18 July 2006 15:16:00(UTC)
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Posted By The toecap I agree with Bunny. I worked in the last Gulf Conflict, loading ships during the night time and trying to sleep during the day in the heat. Why dont people just get on with it. Plenty of fluid and reasonable breaks from work places. What more do they want?
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#7 Posted : 18 July 2006 15:17:00(UTC)
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Posted By Mark Mace one thing you may want to remember; people are affected by temperature differently, as previously stated one person might be happy with 29c whereas another might be close to collapse from heat exhaustion. As to short term temp due to a heat wave, if the scientists are to be believed this kind of temp is likely to become the norm, surely the design of new premises of work must be designed with these types of temperature in mind.
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#8 Posted : 18 July 2006 16:00:00(UTC)
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Posted By Les Fullwood Well said Bunny!
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#9 Posted : 19 July 2006 10:25:00(UTC)
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Posted By John Lewis Totally agree with Bunny. So many people theses days want it on a plate. I had a Union rep' steam into my office and demand to know what I was going to do about the heat. I told him I would pray for rain; he left in a huff. Having worked in a glass manufacturing plant with ambients in the 45 to 50 degree C region I find it difficult to take these "demands for action" seriously. If our work force put as much effort into doing the job properly and safely when it is not hot, rather than complaining, I would be a lot happier. Best Regards John
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#10 Posted : 19 July 2006 10:39:00(UTC)
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Posted By jackdaw I agree, we had a couple of pregnant women working in our offices (90+ degrees due to layout of building) complaining about the heat - told them to stop moaning and get on with it - they're not ill after all, just pregnant - it's not as though they work in a foundry. Just one thought though - why do we bother asking people on DSE assessments, etc, whether they consider the temperature to be okay if we're not bothered with the answer? Another thought, air conditioning units can be hired for short periods at relatively low cost. Another thought, do working conditions affect productivity? More work might get done if conditions were a bit better.
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#11 Posted : 19 July 2006 14:44:00(UTC)
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Posted By Patrick Teyhan Health and Safety Professionals! You should all be ashamed especailly Jackdaw for the attitude / rhetoric concerning pregnant workers referred to in this string. Has the Heat got to you? The most basic rules relating to occupational Health and Safety apply in these cases including the Gulf (MOD are the only organisation to be able to negate a risk assessment of working conditions i.e. being underfire but they must ensure that they have prior written approval to do so) Are you aware of the fact with regard to working in extreme temperatures? When the body temperature starts to heat up towards 40 degress the body has trouble cooling itself, this could cause halouscinations and siezures even death. Whilst the paper shufflers are sedentary and not moving around they rely on the movement of air to cool them down. I am just glad of the fact that if anyone has an injury in your workplaces that they will be able to claim compensation and hold those of you with the attitude of "just get on with it" and "how would you cope in foundry", (how many of you have worked in a foundry?)and your rhetoric in this string could be used in evidence against you. Whilst I find those comments of "get on with it" to be crass in the extreme I am not one to just remark as such and leave it there I can always be relied upon to share my wealth of experience of being a Health and Safety professional and being bound by the IOSH code of conduct, to challenge you regarding this string of wrong information, my advise to those is as follows As you have been made aware of an issue that is likely to breach your duty of care to your employees and you have not revised the risk assessment of those who have brought the matter to your attention then you are liable (in Law) in the event of an accident under section 2 of the HASAWA 1974, you would be hung with your own petard. The Law You make the job fit the person not the person fit the job, if working conditions become uncomfortable (especially if you are pregnant) the foetus can become stressed and in women who are not quite yet three months gestated, the likelihood of miscarriage increases exponentialy. Morally Just think if this was your wife, sister, girlfriend, niece, daughter or grandaughter came home from work tonight and said that she had been treated in the manner of "your only pregnant - get on with it", "how would you cope in foundry", I am sure you would be wanting to have a private word and educate the Health and Safety bod to the dangers of working in excessive temperatures and treating a family member or loved one in that manner. If only you had the foresight to implement a working environment policy which had action points or steps when the temperatures started to rise as to what was allowed and what was not! Example Fresh Air breaks should be mandatory in temperature that exceed 22 degrees Action would be taken at 24 degress to adress the problem by means of providing fans If the temperatures soar to 25 degrees then additional air conditioning whether hired or bought should be put to use. If the workplace cannot be kept below 22 - 23 degrees and (certain) staff are suffering due to the heat then you should send those affected staff home and not have them return until you have (as the Health and Safety manager) controlled and maintained a suitable temperature in the working environment. Staff should not be penalised for this and be paid for time off accordingly. The fact of the matter is that you have been made aware of your responsibilities by a fellow Health and Safety professional and what is further damming is that you have had to made aware of your responsibilities within the IOSH Forum, revised training and a read through of the legislation may be what is required. Regards Patrick
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#12 Posted : 19 July 2006 15:28:00(UTC)
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Posted By Jim Walker Big problem with text is people can't see when you are using sarcasm (Sp?)as I think Jack was. Many of us deal with "real" heat exaustion risks on a daily basis, and not just that week when the weather gets a bit hot.
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#13 Posted : 19 July 2006 15:29:00(UTC)
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Posted By JAI Patrick That shut them up, exellent advice provided) anyone still agree with bunny or are you now on patricks side Jai
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#14 Posted : 19 July 2006 15:29:00(UTC)
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Posted By Bill Parkinson Whilst I agree with some of the comments made by Patrick especially the one reference remarks to expectant mothers (some grounds for harassment and sexual discrimination there)I am not able to agree with all of them. I work in an organisation where mandatory fresh air breaks above 22 degrees would not be acceptable as we cannot have nurses and care staff walking off for breaks all the time as the patients left would get somewhat upset! A flexible approach is required as well as considering the HSE publication on Thermal Comfort which outlines various methods to consider where excessive temperatures. We also have a problem with air conditioning as this could introduce infection risks (which you will need to include in your COSHH assessments)and this can also lead to fatigue issues as the air becomes too dry. I have also worked in an industry sector where working inside acoustic enclosures took place with an air temperature of at least 80 degrees and a surface temperature in places of 300 - 400. This introduced the risk of heat syncope which causes the body to shut down and unless treated rapidly can cause death in a matter of minutes but this could be controlled through flexible working arrangements and other practicable methods. There is no one single solution and a combination is usually required unless we have a magic safety wand!! Employees have a right to raise concerns and whilst I tell people I don't have all the answers I would not want them to stop raising concerns. If they go directly to the enforcing authorities then you will face some searching questions and "get on with it" will not be acceptable! Bill
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#15 Posted : 19 July 2006 15:46:00(UTC)
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Posted By Bunny I don't agree with the comment about pregnant workers, having been pregnant twice I know that being preganant in the heat is terribly uncomfortable and would require additional measures. I still stand by what I said Patrick. I am a health and safety professional thank you and I don't appreciate the implication otherwise. But there is no upper temperature limit in UK law. As long as sufficient water and rest breaks is provided then I believe that to be sufficient. Sure each situation needs to be taken in its own right but it is very unlikely that people working in an average factory or office in this country, even in these conditions, would suffer heat stroke. The reality is businesses can't afford to just stop work because it is hot. Health and safety should weigh up business needs alongside health and safety. The HSE gets swamped with calls at this time of year from people who are too hot and they give the same advice: plenty of water and rest breaks. They don't say get air conditioning in or shut the factory down. Maybe you should reconsider what the phrase 'sensible health and safety' means.
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#16 Posted : 19 July 2006 15:54:00(UTC)
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Posted By Bill Parkinson I too agree we should be sensible that and practical in our approach to health and safety but that does not mean we should dismiss things out of hand (the phrase "get on with it" implies that)and people do suffer as we are on a level 3 heatwave alert which means peoples health is at risk from the temperatures. We have had cases of people going into respiratory arrest at these levels of temperatures and these are not elder either so we do need to consider alternatives not just plenty of fluids. Also if a formal complaint is made to the HSE it will automatically trigger a response from them to you and if you do not answer it properly you will get a visit from them. I can tell you that from personal experience!
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#17 Posted : 19 July 2006 16:02:00(UTC)
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Posted By Breezy I must admit, I was somewhat taken aback by Jack's comments, but after considering them for a while I put them down to heavy sarcasm. Patrick, I don't see how a business could effectively function though if staff went out for a break at 22 deg C. That's within our normal working parameters. How did you determine this figure? My real gripe though is the fact that some staff just lose all sense of reason when it gets too hot and expect you to 'fix' the temperature or send them home! I neither have power or authority to do any of this in my organisation!
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#18 Posted : 19 July 2006 16:02:00(UTC)
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Posted By J Knight Hi Folks, Hate to be a pedant, but it helps to read the ACOP: '46 Where the temperature in a workroom would otherwise be uncomfortably high, for example because of hot processes or the design of the building, all reasonable steps should be taken to achieve a reasonably comfortable temperature, for example by: (a) insulating hot plants or pipes; (b) providing air-cooling plant; (c) shading windows; (d) siting workstations away from places subject to radiant heat.' If you ask me, and despite what I have advised my self, this is recommending aircon among other things. It is certainly a long way away from telling people to 'just get on with it', though I too think Jackdaw may have been employing sarcasm in making that remark. To me, you look at it in terms of a good old fashioned hierarchy of control, and providing cold drinks and rest breaks is taking measures to protect the indicidual, well below using mechanical means (air-cooling systems) in any hierarchy, though rearranging furniture might be a suitable half-way house. So first you have to rule out aircon on grounds of reasonable practicability; and I mean rule it out, not just claim it can't be done. Once aircon has been eliminated on grounds of cost or practicality, we provide cold drinks and rest breaks. We have premises, like Bill above, where we can't turn the heat down as they are care premises; these places are too hot even in winter. The heat in a foundry or process plant is very high and may not be subject to amelioration, however hard you try, but H&S like diplomacy is the 'art of the possible', and when a portable aircon plant retails for less than £100 and will raise smiles and output in any office, its hardly too much of a burden. Fair enough, this doesn't address greenhouse gas emission, but that's just the way it is in this case. So, I would suggest, if you can install cooling plant do it, John
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#19 Posted : 19 July 2006 16:03:00(UTC)
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Posted By Booney Bunny, perhaps you should consider what the Regs state: "During working hours, the temperature in all workplaces inside buildings shall be reasonable" Do you think 24 degrees plus is reasonable? I don't! I know the definition of 'reasonable' is open to interpretation but come on - temporary air con isn't that expensive, is it?
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#20 Posted : 19 July 2006 16:03:00(UTC)
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Posted By jackdaw I didn't really have pregnant workers I told just to get on with it - I was simply mimicking, what I thought, were prejudiced, dismissive remarks of the previous contributors (trying to be a bit sarcastic). I'm also concerned about British industry / commerce, and I think that providing a comfortable, safe environment (even for office workers) will contribute to increased productivity - spending less time complaining and more time working!! Doesn't say too much, in my opinion, about a company that is willing to let it's workforce work in oppressive conditions.
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#21 Posted : 19 July 2006 16:06:00(UTC)
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Posted By Bunny I never said 'get on with it'. Would those who have respiratory arrest have done so whether they were at work or not? Probably. A fairly healthy person can withstand working in these temperatures. Those with addtional medical problems that may suffer above and beyond what would be expected in an average person would fall into the category of individual circumstances that I previously mentioned. I was an inspector and the chances of a visit in such circumstances are minimal. There's too many complaints, not enough inspectors and limited scope for enforcement. Visits by inspectors will be reserved for exceptional cases. Let's be honest about this, most people moaning about the heat are just moaning. There are exceptions and those should be dealt with appropriately. But the majority have no valid cause for complaint other than the heat we are all feeling whether at work or not.
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#22 Posted : 19 July 2006 16:08:00(UTC)
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Posted By Charley Farley-Trelawney Not quite on the topic, but air conditioning or to be more precise, air tempering is designed to provide a lower level of heat when required. As a datum line a consulting engineer would first need to establish a maximum temp to work to and what the minimum requirement was to be, i.e. 4 degree, 5/6 degree reduction, size of area, amount of people and BTU output of any other equipment. So, if a system has been designed to achieve a reduction from 26 degrees to 22 degrees when it is 35 degrees the remaining 9 degrees gets lumped onto the bottom end thus only achieving around 31 degrees. I mention this as my phone has not stopped ringing this last couple of days as to why the AC is not performing. There are of course other issues, indoor plant area, outside location for packaging units filter cleaning, loss of gas,etc etc. I thought I would clear up any confusion as to why the air conditioned folks are suffering as well. My own office is around 24/25 degrees, nice, as it is 10 degrees less than outside. Some indoor temps here on our 130 acres varies between (at the uncomfortable end)25 degrees and 32 degrees with 50 degrees in some of the plant rooms (no personnel in these areas) and my heat sensors sending the alarm systems into overdrive, we have of course created specific RA's and tried as hard as possible to keep everyone happy, regular breaks in an area that I am keeping at 21 degrees (conference area not used at the moment) (not always possible for other business, this I accept) rest legs every 60 minutes, chilled water made available, looked at any special needs, pregnancy, drugs (prescribed) purchased every fan for miles, sent non essential staff home, offered additional financial inducement to essential staff etc etc. Now whilst there will always be a side that slates what I have done there will always be another that finds it quite acceptable. As a HSEQ Practitioner I have tried as best I can to satisfy individuals needs, legislative requirements and any moral support appropriate. This country is suffering extremely high levels of heat, it WILL go, I am satisfied all that can be done has been done and future control measures will hopefully change as I throw thousands into creating a more acceptable level of comfort next year (when future spending allows) On the 'at home' issue, my office as mentioned is AC, my car is AC, when I arrive home and walk into my bungalow, AAAAAGGGGHHHHHH it is just so hot, fan does very little, gone off alcohol, sleeping is a real pain, but maybe the forecast is correct and it will cool down, trouble is like all buildings they retain the heat and it will take days before the benefit is seen. CFT
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#23 Posted : 19 July 2006 16:21:00(UTC)
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Posted By Sheila EJ Keogh Fascinating discussions and I won't comment on what's been said already. I've advised our staff to take breaks to find somewhere to cool off, keep drinking water, and to wet down towels/paper towels etc and place these over forehead, nape of neck and wrists. This cools you down really quickly, although unfortunately the effects don't appear to last for long.
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#24 Posted : 19 July 2006 16:22:00(UTC)
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Posted By Sheila EJ Keogh and my cell (oops, office) mate has just suggested sitting in your car with the air con on for a few minutes to cool down.
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#25 Posted : 19 July 2006 16:55:00(UTC)
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Posted By jackdaw Hi Bunny, I know you didn't say "just get on with it", but that was how it came across in your response (how it came across to me anyway). I agree that working in a hot office isn't life or death, but the working environment can be improved at relatively low cost - hiring an air conditioning unit for a couple of weeks doesn't cost much. My sarcastic comment (being too clever for my own good) about pregnant women was meant to show that all situations have to be looked at on their own merit - simply getting annoyed because people moan doesn't seem a good response to me. Do people give advice based on whether the Company could be prosecuted, or get a visit from a Health & Safety Inspector, or do they give it based on what they think makes good business sense? Not spending money is not always the best option. Ex Inspector ....... hmmm - don't get me started on my experiences of HSE Inspectors and the advice they give: "do a risk assessment". (Sorry just joking!!)
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#26 Posted : 19 July 2006 17:31:00(UTC)
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Posted By Dave Wilson Every year its the same old same o, A/c is not a legal requirement and it is very expensive to install. These are probably the same people who maon it is to cold in the winter. For weeks now we have been saying "wish summer was here" well its here and now "wish the summer would go, it's to hot!" So we istall A/c increase fuel consumption, eject latent heat into the environment, so we stop moaning and build our nuclear Power stations to cope with excess demand for power, global warmiong, carbon emissions we are all doomed or we can carbon trade you can have your aircon but you have to give up heating during the winter and you must come to work by bus!. I'm with bunny on this we get on with our jobs to the best of our ability in all circumstances. So we have rest breaks from heat, fag breaks, normal breaks and lunch so 3 hours work a day then. Can I ask if this was your company and you had to get out there and make a crust would you say "Na not today it's to hot!"
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#27 Posted : 19 July 2006 19:12:00(UTC)
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Posted By Clairey O If you think your office is bad, try working in a swimming pool with three glass sides and a glass roof. My previous life has certinaly put the office is hot argument right in perspective. Whilst i understand that it is uncomfortbale, there are far worse places to be.
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#28 Posted : 20 July 2006 11:24:00(UTC)
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Posted By Patrick Teyhan Firstly, I would like to thank Jackdaw, Jai, Bill P, J Knight, Booney, CF Trelawney and Sheila and Bunny for sharing their experience with fellow forum members, good examples of the use of "common Sense" in (most cases) the real world of work, thank you. Just in case anyone was in any doubt the actions I suggested where not set in stone physical activity and exposure would have to be taken into account and Health monitoring would also have to be taken into consideration, I would like to thank my colleauges for enhancing this point. It was also not my intention to impune a fellow forum members professional status or credentials and if "B" feels that I have done so, then I am quite willing and able to apologise publicly. The intention behind my original reply was quite clear, if as a Health and Safety professional you condon Jackdaws sarcastic remark (Jackdaw - took it on face value, p.s. I don't do hints either, its a Patrick thing, this string turned out to be quite an expose in the end)or the sentiment behind it, should be ashamed. It must be my age! the years of first hand experience, the quality, substance and retention of my training and perhaps belonging to this professional body and being able to gauge the views of other Health and Safety practitioners which I truely value. This is then why I have a fundamental problem with the view of some health and safety professionals (Risk Managers I call them) holding up Guidance Notes and the minimum requirements of Approved Code of Practice as something to attain? Profit before welbeing! Have the training organisations deserted the teachings principles and philosophy of Hertzberg? The Robens principle to workplace Health Safety and welfare has stagnated and in danger of disintegration in the name of turning a crust. Am I an old fossil by thinking that when a person who is in a position of responsibility for the health and safety of our Mothers, Fathers, Sisters, Brothers and soon to come their Daughters and Sons, the people who work with you, the ones that are on the same payroll, the people who are trying to make your role easier by reporting their health and safety concerns and problems (in vain) only to be labled as Moaners who moan for moaning sake? I know I am right to get very upset by this practice. I have experienced and challenged this management style at first hand at all levels of management and I will always do so. There seems to be a new H&S movement populating the workplace. I often ask myself if it is the fault of the training organisations / institutions as to what is actually being taught these days? Why is barely minimal compliance to a minimum standard being held up as a badge of honour! I know that there is no maximum temperature for working in an office - make the change set a reasonable temperature limit and implement control measures / actions at certain temperatures, this is something that is going to continue year on year and as our colleague pointed out it is going to get worse with all the carbon emissions being forced into the atmosphere and not allowing the earths natural ambient heat to escape ( I believe David Attenborough is extremely concerned with the amount of Airplace travel our generation is contributing to green house gases carbon emmissions and the speed at which the ice caps are melting) this aside have the courage to change what you can, construct a simple environmental policy in your workplace and have it ready for implementation for the heat wave that we will experience next year, include it in individuals risk assessments. For those of you who do not know and for apologies for those of you who do, the Main Principle of Occupational Health, Safety and Welfare in the workplace is to promote Health, Safety and Welfare, in other words improve on the heatlh and safety standards that have been in place for thirty years. Regards Patrick
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#29 Posted : 20 July 2006 11:47:00(UTC)
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Posted By Tabs Jackdaw, I read your comments and smiled. I have heard certain people actually mean such rhetoric, sadly. But it was still funny :-) Those who experience people 'moaning' simply agree a proper and monitored min/max temperature for the workplace and take actions when the temperature is outside those temperatures. As H&S people, I think we should provide advise to the senior management and then represent their wishes (not make local decisions about business efficiency affectors such as heat). Dress code, comfort breaks, reduced activities, all have business impacts and the senior management is best placed to decide which of those factors their business can continue to tollerate. The cost of wanting improved business performance is employee comfort and morale. That might have to include aircon, or open windows, or dress-down, or rest breaks every few minutes etc., etc. By the way, using justification like "try working in a foundry" seems to completely miss the reason people choose to take a career in office-based work. If you had a leaky roof / burst water pipe, would you really be saying "try working in a rain forest" ? As Marge Simpson would say "Hrrmmm..."
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#30 Posted : 20 July 2006 12:01:00(UTC)
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Posted By Bunny Patrick, You have a very condescending attitude that I personally don't appreciate. Don't try and preach to other professionals about what health and safety is about thank-you. Perhaps you should instead try to understand where a large proportion of your fellow professionals are coming from. Just becuase you're a 'fossil'(you're words) doesn't mean you know it all, or that you're right.
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#31 Posted : 20 July 2006 12:04:00(UTC)
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Posted By IT Back to the basic issue of Risk Assessment . Short rest breaks ,coolwater as others have posted. Airconditioning is not necessary always the solution either ,it can cause HEALTH related issues also ,something to do with temperature adjustment,air exchange ,movement is a significant key. Did a lot of research on this for vehicle drivers and office workers (SBS) had 47 people in an office that regually climbed over 36 C (call centre) last time I was asked to Risk Assess an office for heat in the UK (2003) ,they asked for another advisor ,why because I am an Aussie
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#32 Posted : 20 July 2006 12:11:00(UTC)
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Posted By Steve B Well said Bunny, I think you have said, very diplomatically what alot of us were thinking. Preach the gospel to the unconverted. Regards Steve
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#33 Posted : 20 July 2006 12:57:00(UTC)
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Posted By terryt Is it too late to comment on this post? I'm going to anyway.. I've just moved into a new air conditioned office and I think the weathers great. I had it set wrong though and it got a bit chilly, but I've sorted that out now. Funny how many visitors I've been having to my office though .......funny that - nobody could stand me before I got my air conditioned office.
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