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Posted By Brian Welch Hi folks,
Been trawling through the lone working guidance that HSE and TUC etc websites put out. Some good commonsense stuff out there. What has been more difficult to locate is "generic" risk assessment models. Looking for something along the lines of 'man in a van' being called to failed vehicle. Similar in way to AA or RAC emergency response engineers would be called out. However my staff would be sent out to company failed vehicles, so unless they have been abandon the lone working is 'normally' just from home depot to site of breakdown. One additional aspect is the broken down vehicle may still have passengers on board so violence from aggravated and disgruntled punters is also an issue to consider.
Any help appreciated.
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Posted By Kieran J Duignan Brian
The ACoP published by the HSE with the HSC Management of Health and Safety at Work Regulations 1999 actually includes a very well thought-out and practical process of ergonomic risk assessment and management.
The 'ergonomic' perspective highlights some useful ways of ensuring you address the needs of lone workers, e.g. provision of aide memoires with key information, ready access to communications, training in panic and anxiety self-management, special provision for people with disabilities (e.g. hearning deficit, lack of mobility).
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