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Risk Assessment for Travel on Company Business
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Posted By S Mack
We recently has a non conformance for not having a generic Risk Assessment for employees on company business whether that be hire cars or plane travel etc.
I've got a bit of a block.
Please does anyone have this type of RA/ideas or a website they can direct me too.
Thanks,
S Mack
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Posted By Steve Conway
If you e-mail me I can send you an organisational driving risk assessment and a model assessement for overseas travel and working.
Steve
steven.conway@advantica.biz
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Posted By Rob T
Hi,
If you're talking about high risk environments I have some info and draft RA templates you can use. Please click on my name to e-mail me.
Cheers
Rob
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Posted By Merv Newman
RAs for travelling tend to concentrate on trains/cars/planes.
Please don't leave out the Hotel. And have an action plan in case of fire. Pitch black, room filling up with smoke, what do you do ? Where are your glasses, car keys, passport, wallet ? Trousers ? My last passport had all the corners and the gold leaf scorched off.
It's rare thank god, but it could happen to you. (25 years of travelling, up to 200 hotel nights in a year, I have known only two night-time fire alarms. Both in the UK and both in the same week. (Stevenage and Newcastle)see description of passport above)
Rob, we won't go into the terrorist/road-side bombs bit.
Merv
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Posted By Is Kismet
Merv - are you saying you carry out a risk assessment every time you visit a hotel?
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Posted By Is Kismet
S Mack - when you say non-conformance do you mean an internal sanction or external from an enforcing authority?
I'm trying to get my head round formally risk assessing hotels, hire cars etc.
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Posted By Rob T
Hi Is,
depending on the level of risk in the country you are going to it is not only possible but absolutely necessary to do a risk assessment of all potentially SERIOUS hazards. I tend to allow a standard awareness list for countries similar to the UK (i.e. EU, Nato, Anzac), but that awareness list in itself is a risk assessment of sorts.
As the risk increases, say from Albania for instance and then all the way through up to Chechnya (as probably the most dangerous), then more specifics must be completed by individual risk assessment. The most quoted legal case (although it was eventually settled out of court) was the Granger Telecom engineers in Chechnya when they were beheaded. The main stay of the families claim was that the men had not been given sufficient information or training in relation to the hazards there. That is what won the case (before a judge needed to make the decision!) and resulted in a huge payout to the claimants.
So in a nutshell, have a standard list of hazards and what to look out for in similar territories to the UK but check to see (as a rule of thumb) the level of risk that the Foreign Office place on the country concerned and adjust your RA accordingly (inclusively upward). Oh and yes you can do a reasonable assessment of terrorist activity (looking back at your comments on a previous thread re Turkey) if you have the experience.
Have a look at November's Safety and Health Practioner when it gets out - there will be an article concerning travel in that.
I hope this helps.
Cheers Rob
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Posted By Jeffrey Watt
Is
On a personal level I always check out the fire exits in hotels I visit are clear.
Merv
France and Brussels visited in the past 3 weeks. In the 3 different hotels i was in they had "Sortie" on the exits and not a pictogram. I thought EU countries required a pictogram now like we do in the UK?
Jeff
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Posted By Merv Newman
Is,
yes. I used to have a wallet-card on hotel safety. Don't have it any more but it's habitual : whenever I get to an hotel I dump my bags and check out the emergency exit. Do I go left or right out of my room ? My car keys, wallet and passport stay in my trouser pockets. Trousers are hung over the back of the chair next to my bed. With the shoes close by. No-way am I going out onto the car park barefooted in me Y-fronts.
I have experienced one hotel fire in my life. I want to be better prepared for the next one. I've done two nights this week, have four next week and at least two the following week. It's going to catch up with me again sometime or other.
Be prepared. Be aware. Be alive in the morning.
Cheers
Merv
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Posted By Merv Newman
Jeff
In France and southern Belgium they speak French and assume that everybody else in the world does too.
usually the more modern hotels will have the pictogramme as well as a floor plan, repeated on the inside of your room door indicating exactly which room you are in and the direction to the nearest emergency exit.
We long ago standardised on an hotel group (Accor : novotel, mercure, sofitel etc) which is pretty good on fire safety and kitchen hygiene. (Part of my job as plant safety manager was inspecting hotels where we would lodge customers and visitors from other sites. So I know of some chains where I would never like to stay)
Does anyone else do that ?
Merv
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Posted By Is Kismet
Tell me guys, is it a written assessment you carry out for the hotel, and apart from personal safety do you cover food hygiene and the environmental issues? If you do the environmental assessment do you take into account the waste you generate and the affect it will have locally?
Also I suppose you would look at the chances of flooding and other emergencies - so do you write out an action plan covering those aspects?
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Posted By Rob T
Is,
It is decided on risk. It is highly unlikely that I would do a written RA for a hotel in a Western type country (which is why a company awareness booklet would be useful) but it is more than likely that I would do one for Afghanistan (which would include a lot of other things too - not just hotel).
It is common sense really. I'm the last person in the world to "overdo" safety and I am certainly not risk averse.
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Posted By Is Kismet
I can go along with your scenario Rob, but I can see you recognise my point with (and about) some of the other (outlandish!) responses.
The term 'risk assessment' is used far too freely, and in many cases seems to too readily replace the phrase 'common sense', especially on this forum.
So lets talk about Antalya which as you know is in Turkey. There had not been a previous terrorist attack there (well not publicised anyway), the Kurdish people (or rather the PKK) are not generally living or active in that area, the actual area the explosion went off in was not generally an area to be avoided - so how would your risk assessment have dealt with that?
My intuitive feeling (guided by a number of years in various parts of the world) is that any attempt to RA a country is aiming for immediate failure. Take London for example, you would need numerous sources of reliable information to ensure you avoided certain areas - but that also depends on your background, ethnic origins, age, sex and a whole host of other considerations.
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Posted By Merv Newman
Is,
No, I don't do a written RA, nor do I have, nowadays, a check list. Yes, I do worry about food hygiene and know the signs to look for even if I don't go into the kitchen every time. (good hotels will let you look) Don't forget to look for rat droppings around the waste bins. And the temperature control charts. And count how many doors there are leading into or out of the kitchen. (should be at least five) And the hand-wash basins (should be foot-operated) And check the material flow (fresh should never cross waste)
And so on and so on and ...
Just yesterday I chatted about that with an RH Director who herself had worked in catering for some years. I have HACCP training and do hygiene audits. And I know how to (safely) sharpen a butcher's knife.
I also have fire safety training and, again, know what to look for.
Don't do environmental. I'm not qualified. But my mate Didier is a qualified auditor.
I'm 100% with Rob on this subject. I may not get to (many) of the places that he talks about but if you are regularly putting yoursef into an unknown situation (virtually every week of the year for me) it is the most obvious common sense to me to evaluate the threat level.
I have never actually walked out of an hotel. But I have walked out of some restaurants because I didn't like the smell. (once it was the smell coming off the waiter)
Merv (go to go. Countdown has started)
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Posted By Is Kismet
You've backtracked Merv, from doing a full (implied) risk assessment you now just have a quick look around.
It's difficult to have a discussion if the rules keep changing. ;-) (-; ;-)
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Posted By MeiP
Just to add, for those who may have employees sent to seriously iffy places, there are a few companies that do current risk assessments for high risk locations & recommend appropriate controls and contacts for body guards etc. I know they break things down to at least city level, if not specific locations within those.
And if you ARE sending people to these places, its often good to make sure they've had hostile environment training too.
Probably waaay off the main track of the original posting though.
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Posted By Jeffrey Watt
Is
I've never done one myself but when I worked for a global company the corporate EHS admin bods would ring up the food enforcement authorities where our conferences would be and check if any of the hotels we would use had problems.
Bitter experience because a number of folks contracted food poisoning all together from the same hotel resulting in key staff being absent from the business.
Jeff
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Posted By Rob T
Is
Funnily enough, I've just come back from South Eastern Turkey after having done a full Safety and Security risk assessment of a particular area near the Iraq border. I was there for about 12 days.
Yes it is absolutely possible to do a risk assessment (an RA being completed doesn't mean an event won't happen) which enables procedures, systems, and many other matters to be upgraded dependant on your risk rating (e.g armoured vehicles, body armour, alternative routes, hotels away from embassies etc, etc, etc.).
Do you think journalists go into war zones without in-depth Risk Assessments (well some do but they are the one's who get killed or kidnapped like that silly woman reporter from the Daily Express who went into Afghanistan on a donkey!!!).
But once again - don't go for overkill if you don't need to.
Rob
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Posted By edwin
If someone is travelling in this country or abroad then some planning will have gone into it (you could call this a risk assessment if you want).
So if someone was travelling abroad I would consider, for example:
Their fitness to travel - medical conditions; current medication; vacinations; etc;
The country they are travelling to - is it a normal tourist destination; has the Foreign and Commonwealth Office issued any advice; is it a country they've visited before;
Where they are staying - is it somewhere they have stayed before; is it a reputable hotel chain; is it in a 'safe area';
Are they going to travel within the country - hire car, public transport, by air (some internal airlines tend to have a poor safety record and would best be avoided);
What are they going to do if they become ill or have a serious accident - have you got the resources to repatriate them;
And of course the list can go on ............. and on...
As we all know, there is always a risk. So the bombings in Turkey I wouldn't have identified as a significant risk, but we send people to places in Africa which aren't normal tourist areas so I would judge the risk of 'a bit of bother' as being more significant.
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Posted By Merv Newman
Is,
sorry if you think I have backtracked. I haven't really. It is just that the hotel RA is so habitual and automatic that I just don't think about it very much. It just gets done.
I was taught travel safety by a very wise but slightly peculiar safety consultant(aren't we all) Every year we had an annual european safety meeting and he insisted that we checked out the emergency exit routes. (In the Golden Tulip hotel, S'Hertogenbosch, Holland, the emergency exits lead down into a central courtyard and out through the ladies toilets)
Way out in the Sahara desert I am always pleased to go from the airport to the site in an armed convoy (takes three days for 1200 Km) and to see armed soldiers on the gates. Have once or twice had dinner with the chief of the rebels and the military governor of the region. (they were both born in the village and were childhood friends) And I am still very pleased to have an army escort for the few miles from the hotel to the mine.
Ex-rebel chief is now, I think, minister for tourisme. (is that an English word ?)
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Posted By Merv Newman
Is,
sorry if you think I have backtracked. I haven't really. It is just that the hotel RA is so habitual and automatic that I just don't think about it very much. It just gets done.
I was taught travel safety by a very wise but slightly peculiar safety consultant(aren't we all) Every year we had an annual european safety meeting and he insisted that we checked out the emergency exit routes. (In the Golden Tulip hotel, S'Hertogenbosch, Holland, the emergency exits lead down into a central courtyard and out through the ladies toilets)
Way out in the Sahara desert I am always pleased to go from the airport to the site in an armed convoy (takes three days for 1200 Km) and to see armed soldiers on the gates. Have once or twice had dinner with the chief of the rebels and the military governor of the region. (they were both born in the village and were childhood friends) And I am still very pleased to have an army escort for the few miles from the hotel to the mine.
Ex-rebel chief is now, I think, minister for tourisme. (is that an English word ?)
The overall threat-level in an English B&B could be higher than at a uranium mine in Niger. But you HAVE to do the RA. Mind you, hygiene standards are quite variable. Even in England.
Be prepared, Be aware, Be alive in the morning.
Merv
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Posted By Merv Newman
Sorry, somehow that got posted twice
Merv
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Posted By Eric Beach
That's the last time I spend a night in an English B&B then!
"Be prepared, be aware, be alive in the morning" - how will I ever dare to sleep again?!?!?
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Posted By Chris Packham
I think it is important to keep things in perspective.
Yes, I do always check out the fire escape etc. in any hotel I check in to. I also carry a small torch with me that lives by the side of my bed. (Ever had to find your way out of the hotel in the dark when the emergency lighting failed?) But how far do you go?
Obviously, when I worked in North Africa (and I was there the night Gadaffi came to power!) my assessment of the hotel was in more depth.
Reading some of the statements in this thread I wonder how I have survived my 66 years and the extensive travel around the world. Or have I just been lucky.
Incidentally, remember that crash of a Concorde passenter jet in France? It almost landed on a hotel. I'm staying near Stansted later this month. Do I include passenger jets crashing on my hotel (or my car on the way to the hotel)in my risk assessment? How significant is this risk? Does the epidemiology suggest I need to consider it?
As I said at the start - let's keep a sense of perspective, whilst at the same time taking sensible precautions.
And yes, it is Friday!
Chris
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Posted By Gilles27
After self imposed exile from the forum, I have returned to the fray... Have to query you Merv. Is it the Legionnaires in the desert or the legionaires you share the shower with that cause the most worries? I can't believe nobody picked this one up ;)
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