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#1 Posted : 05 October 2006 08:58:00(UTC)
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Posted By Roy Male Hello All I am seeking help and guidance on behalf of a friend (Alan). Alan is a maintenance technician working for a company that makes printed circuit boards for the alarm industry. They employ about 50 perople. They are not unionised. Earlier this year Alan was given Health and Safety responsibilities (and an increase in pay) because he was extremely interested in health and safety and had held a safety representative role with a previous company. Alan phoned me and he was extremely angry, frustrated and he felt he was being bullied because senior managers refused to let him carry out his health and safety duties and have instructed him to carry out unsafe duties. Alan is very concerned that there is a serious accident waiting to happen with the company. For example, Alan was instructed by the production manager to operate a forklift truck to lift a contactor 5 metres in the air, who was standing on a wood pallet, to carry out some maintenance work. He refused and this led to an argument with the manager who instructed him to clock out immediately. Alan wanted to contact the HSE but he is afraid he would lose his job because the managers would quickly know that he was the whistle blower. It is a difficult and delicate situation and I told Alan that I would contact him in the next day or two with some advice. I would be grateful to receive your comments and advice. Roy
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#2 Posted : 05 October 2006 09:14:00(UTC)
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Posted By JasonGould Usually one for the legal experts but I am almost sure he is quite well protected under employment law if he was dismissed for this reason but we all know that is usually not the reason the company would dismiss someone as they realise things later and then react. Not that I am cynical though. I would however, be asking formally and in writing, why I was asked to clock out after refusal to do an unsafe act. Now we could all go on about constructive dismissal but I think it is a bit more complicated than we/I presume. I think manager may have a good think about this and slightly backtrack probably stating your friend was not asked to leave for that reason but some other reason i.e. swearing or unreasonable backchat etc. (there usually is some excuse they can use) This is all very much speculative though and again I state that this is usually one for the legal experts.
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#3 Posted : 05 October 2006 09:54:00(UTC)
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Posted By holmezy Morning all, tell your freind to stick to his guns. Yes, he is protected by employment law and, yes, some companies find "other" reasons for dismissing people. I would suggest that Alan asks for an early xmas present of a diary and starts to keep it, detailing time, dates, things requested or refused, advice given, reasons etc. If the worse does come to the worse and there is an accident, then Alan will have all the evidence he needs to say "I told you so". I would imagine that the manager in question isnt that clever to keep a diary and certainly wont be putting entries in it saying " made an employee travel on a pallet on a forklift today". Might also be worth speaking to a "legal" person, citizens advice or possibly a "freindly" director to express his concerns. Can only add to his defence. It might even amount to constructive dismissal or discriminatio or whatever? Also, its amazing how loyalties change when the s**t hits the fan. You would be surprised how many allies he would lose, probably his bosses as well, if something does go pear shape. Probably easier said than done, but maybe its not the sort of company Alan should be working for. Not an expert in employment law but if its like any other law, its alsways best to have a good defence ready. Hope this helps
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#4 Posted : 05 October 2006 09:56:00(UTC)
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Posted By holmezy oops....lasped into a bit of latin there,,,,should be "discriminatioN"
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#5 Posted : 05 October 2006 10:06:00(UTC)
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Posted By Mike Herbert Normally i like to use my mobile for phone calls but have found that the camera and recording functions have been very useful in similar circumstances. Perhaps your friend would like to consider this. At the first sign of any recording medium it is amazing how quickly some people will change their behaviour Just a thought mike
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#6 Posted : 05 October 2006 11:14:00(UTC)
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Posted By sagalout Roy, what a very distressing situation your friend finds himself with. Difficult enough if you have experience and some organisational authority but without either of those it is almost untenable in this situation. My view differs from other contributors. Your friend is concerned about losing his job and probably feeling pretty hurt. Howver, I have to say that I think that some of the actions suggested may precipitate his sacking if he is "discovered" carrying out these activities in a clandestine manner. They could easily be seen as vindictive and designed to harm the company rather than help it. I would recoomend to your friend that he puts together a simple report of the unsafe acts and conditions that he has found; provides some data to support his judgement that they are unsafe (for example details of FLT accidents and causes); then make some recommendations. For example employee asked to use FLT in unsafe manner,managers do not adeqautely understand CURRENT safe procedures otherwise why would they ask, therefore educate or update them. I owuld avoid the not only did he but then also sent me home!!!*** If you are an h&s person you should be able to help him with the supporting data for the report.(details of accidents etc or where to look) Then he should arrange to formally meet with the person who appointed him to this position and talk through his concerns. Yes, it means putting his head above the parapet but from the standpoint of you asked me to do this job, this is my first report back to you and I need your help in moving this forward. That way he will have fulfilled a basic duty to inform and advise the "managememnt" of the company, done his best to improve safety through influencing decisions since he clearly has no formal status or authority to impose. It also provides a form of evidence for any later reviews, whether at a tribunal or as an internal tool as the company improves. If it doesn't work out, of course that would be sad but better that than to be left in the totally unacceptable situation you have decribed.
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#7 Posted : 05 October 2006 11:23:00(UTC)
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Posted By gham Tony Blair once said... for different reasons though "education, education, education" Totally agree with last post give them the opportunity to mend their ways then go for the n....
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#8 Posted : 05 October 2006 11:34:00(UTC)
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Posted By holmezy Sagalout, what you are suggesting sounds great, if the world was perfect and all companies did what they are supposed to do, maybe you work for a well organised organization? Its sounds like the company that Alan works for is a little lacking in H+S awareness and as such, is probably lacking in other procedural requirements. And I cant see how keeping a diary would be considered to be "clandestine"? At the end of the day, if the company doesn't accept its responsibilities and start looking after its employees, then its every man for his self and time to look after number one. Pleased to report that the spell check works....
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#9 Posted : 05 October 2006 11:37:00(UTC)
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Posted By Jim Walker Roy, Some good advice here. In a previous existence I was subject to management (non H&S issues) abuses, the recommendation to keep contemporaneous notes is very sound should this come to dismissal. BE very careful to ensure these cannot be subject to accusations of modification at a later date. Use a bound book/diary so pages missing are obvious. Sign & date immediately after text. Use different coloured pen for any notes subsequently added (date these). I ended up in an internal grievance investigation and was able to prove that the other party's version was easily overruled as he relied on his memory (actually he told a pile of porkies) whereas I had accurate records going back 2 years. The company also realised how serious I was and that I'd win any tribunal, they backed off and basically came away laughing Further one respondents suggestion of pointing out (none confrontation-ally)the failings, a quick web search should come up with accidents and subsequent prosecutions from identical FLT incidents might help illustrate your friends stance.
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#10 Posted : 05 October 2006 11:55:00(UTC)
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Posted By sagalout Holmezy, I think it was the suggestion that it could be used as "I told you so" which suggested to me a motive other than to help the company. If we can think it, why can't an employer? If you have not alreadyb shared the plan to do so and any information arising from it at the point at which it is discovered some months into the record? I agree there is nothing wrong with recording facts as part of an agreed strategy to influence the changes needed. But without the understanding of the employer, a report witthuin a week or two; or some other positive action, it is an equally risky path for a relatively inexperienced and junior employee to take when measured against the risks of fronting up as soon as possible. ps. spellcheck isnt working for me at the moment, perhaops ned to log out and in again, so excuse any errors
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#11 Posted : 05 October 2006 12:02:00(UTC)
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Posted By Morgan Healey This is a typical situation that quite a few find themselves in all because they wont stand up for themselves, a lot of employers offer this extra responsibility together with aan increase in salary to a weak person. Your friend (Alan) accepted this position, and at the first sign of confrontation backs off. I find it unbelievable that he was asked to clock off, and did so, without even asking WHY. ( a weak person) Your friend should not even consider holding a position with this extra responsibility if hes not prepared to face confrontation on a possible a daily basis. My advice to him would be to tell management to shove it. I look forward to being corrected and/or shot down in flames. Morgan I
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#12 Posted : 05 October 2006 12:19:00(UTC)
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Posted By holmezy Morgan, weak or not, it sounds an unacceptable situation. Telling management to shove it would not spur the mangement team into correcting their ways, they would just find someone else to pick on. I agree with you, Alan needs to stand up and be counted, after first ensuring that he is on solid ground. Hence the need to seek advice, keep evidence etc. Sometimes, only a fine or lost legal battle makes a company realise the error of its ways,,,,sometimes takes two or three payouts. Perhaps I should have said, "look after number one for the benefit of the masses and the greater good" Ooh its getting tooo philosophical now.... Does annoy me though when companies blatantly ignore requirements. I too was in a similar position in another life. And the company quickly backed down when faced with a diary of events,a little legal talk and the realisation that this one couldn't be bullied. But I do sympathise with Alan....
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#13 Posted : 05 October 2006 12:24:00(UTC)
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Posted By Morgan Healey The reason he did not stand up for himself apart from being weak, was he obviously hasnt got sufficient knowledge to know whether or not he's right. Morgan
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#14 Posted : 05 October 2006 12:25:00(UTC)
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Posted By edwin I agree with much of what has been said, however if the company gets prosecuted who do you think they would blame - the Health and Safety Officer. Sounds like they may have appointed someone to be a scapegoat. Seems to me that its an untenable position and he should if possible revert back to his old role, or find another job elsewhere.
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#15 Posted : 05 October 2006 12:29:00(UTC)
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Posted By Doug Russell Whatever else he does Alan should never agree to operate an FLT in the way that was described. I suggest he joins an appropriate trade union as soon as possible. The next time he encounters a problem, if he raises a formal grievance he can get representation from a union official even where the union is not recognised. If it really hits the fan and he is being vicitimised or dismissed the union can also support any application to an employment tribunal and should help to secure a better result. It is true that individual workers do have employment rights that should protect them but insisting on your rigths on your own without the professional backing of a union can be difficult.
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#16 Posted : 05 October 2006 13:25:00(UTC)
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Posted By RA Roy, I can appreciate the predicament your friend is in all too well. And the reason I didn't stand up isn't what a previous poster stated as being weak- it boiled down to the fact that i was aware of being expendable. I had a family and a mortgage- if I had have spoken up against my skipper on the boat I would have been told where to go in no uncertain terms. Although we may all like to think this doesn't go in today's world but I 100% certain it does. If he can go higher than the manager he is dealing with then put his case to them/ Directors. If he feels that it won't be taken seriously then I am afraid he should try to get another job, but in the meantime keep a diary of any unsafe acts he is forced to do and also note that he voiced his objections. It's a sticky one mate, but that is the big bad world we live in and there are still numerous bosses out there who think they can do whatever they want and get it away with it- and the truth of the matter is that they can until someone either reports them or they get what they deserve, but all too often it is the foot soldiers that pay the big price. RA RA
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#17 Posted : 05 October 2006 13:38:00(UTC)
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Posted By Catman Roy I know its not easy but, Your friend should contact the HSE. He may save a life. And any dismissal confirmed as related to a health & safety complaint would be automatically unfair under employment legislation. Cheers TW
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#18 Posted : 05 October 2006 13:58:00(UTC)
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Posted By Peter Taylor14 sections 15 and 100 employment rights act use it!!
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#19 Posted : 05 October 2006 14:01:00(UTC)
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Posted By ddraigice HSE can treat complaints as anonymous and non-disclosable and turn up for a routine visit. Of course, they won't catch them in the act but at least they can give them the information which they must share with h&s reps. Armed with this he may be in a stronger position to challenge things.
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#20 Posted : 05 October 2006 14:23:00(UTC)
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Posted By Morgan Healey HSE may treat all comlaints with the strictest confidence but the employer doesnt have to be brain of britain to work out who notified them.
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#21 Posted : 05 October 2006 14:23:00(UTC)
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Posted By sagalout I am finding it difficult to understand why there is a growing sense that this company are all bad and there is only one confrontational course for this unfortunate chap. All we know is that he is having some difficulties! How do we know that the person who appointed him is not expecting him to break a few eggs for them, perhaps they want to get better and this is the way they have chosen? Whilst I accept that life can be tough and there are unscrupulous people in every human activity, we should surely consider that this may not be a factor in this case. Whatever the true postion, I do not think it makes any difference to the best course of action from an h&S view. If this company is as bad as some infer, none of the advice would offer any more real protection for this chap than some compensation if unfair dismissal were proven in the future. What is different or safer for him about where he ends up if he is positive and open with the company about the things that need to be improved re h&s? Surely that approach offers a better chance of a successfull outcome for everyone. If he chose to make his report and it then went pear shaped for him and he was eventually sacked or decided his position was untenable and resigned, I would be the first to support him in reporting his knowledge to the HSE for their consideration. He would then have acted in the best h&s interests of all concerned both whilst employed and afterwards. p.s. I cannot get spellchecker to work on my system at the moment so apologies for errors
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#22 Posted : 05 October 2006 14:28:00(UTC)
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Posted By ddraigice HSE could quite easily do a visit without a complaint. If they do a general inspection there would be no need to concentrate on specific issues and so it's unlikely they'll think its from a complaint. If you specify the problem it can be treated as a nornal inspection.
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#23 Posted : 05 October 2006 14:46:00(UTC)
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Posted By Edward Shyer look at section 44 employment rights act 1996 regards Ted
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#24 Posted : 05 October 2006 14:48:00(UTC)
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Posted By Morgan Healey Square peg and round holes springs to mind here!!! At the end of the day although we all sympathise with the chap, he isnt strong enough to stand up for what he believes to be right, now whether this is because he lacks the knowledge or is afraid of confrontation, who knows unless he comes on here himself to explain, instead of getting a friend to sort it out for him. He was told to clock off and didnt ask why, what does that tell you about him. How do you think he will cope with the extra pressure if he notifies HSE. He isnt cut out for this sort of position, he should just revert back to his old position where he will probably be more happier. Morgan
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#25 Posted : 05 October 2006 14:59:00(UTC)
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Posted By holmezy He might also become the victim of a totally preventable accident caused by management ignorance of regs and requirements, and a work ethic that belongs in the past. Is it ok to send children up chimneys, by the way............just checking!!
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#26 Posted : 05 October 2006 15:01:00(UTC)
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Posted By Morgan Healey Of course it is.!!! providing they have been swept first. Morgan
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#27 Posted : 05 October 2006 15:07:00(UTC)
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Posted By sagalout and there isn't a pear tree growing out over the top of the chimney, sorry just couldn't resist!
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#28 Posted : 05 October 2006 15:23:00(UTC)
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Posted By sagalout Morgan, the serious response to your post is that whilst I understand your point and you may be correct about his ability, your solution only works if a someone with the "better" skills or personal attributes is appointed to the h&s position. Otherwise, how exactly does this guy work on in this environment? If nothing else changes, how exactly does this guy deal with the h&s issues. Report to the HSE who turn up and issue prohibition orders or stacks of improvement notices. Company folds as a result because they didn't care to start with and they ain't gonna change. Up sticks and appear somewhere else to carry on. Now all employees suffer equally? He is in the job and needs to make it work for everyones sake in this company. If he fails he may suffer personally but that is the real real world, whatever trade, profession or life you have.
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#29 Posted : 05 October 2006 15:28:00(UTC)
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Posted By Jim Walker Easy for you lot to say he should whistle blow from your nice comfy chairs. Difficult to do and then go home and tell the wife & kids you are unemployed. You say he has legitive protection - try putting it to the test sometime!! Do you really think the employer would not put two & two together if HSE walked in?
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#30 Posted : 05 October 2006 15:35:00(UTC)
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Posted By Catman Been there and done it Jim. I was inexperienced and would now handle it differently, but some managment teams dont respond to anything else. it is difficult for a dual role, new safety person to stand up to the guy who pays his wages and say 'you are wrong', that also may end up with him in his 'comfy chair' at home and the company going once again with no H&S person. As is often obvious on this board, we deal with a huge variation of personalities and attitudes to each situation, only the guy himself will know what is best for him. Cheers TW
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#31 Posted : 05 October 2006 15:36:00(UTC)
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Posted By Morgan Healey At the moment this guy cannot stand up for what he believes is right, so in effect there is no one looking after the H&S issues, therefore let somenoe else take over this resposibility and they may have a stronger disposition and get changes implemented. As for the company folding, any company that even decides to comsider folding because of H&S notices wouldnt be worth woirking for anyway. I agree changes should be made, but only the right person in the job can see these changes through. Morgan
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#32 Posted : 05 October 2006 15:38:00(UTC)
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Posted By Morgan Healey Jim Couldnt agree with you more. Morgan
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#33 Posted : 05 October 2006 16:33:00(UTC)
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Posted By Ron Hunter Laws preventing unlawful dismissal don't actually prevent people losing their jobs, as well as having to suffer all the trials and tribulations associated with tribunals, etc. I note the company has >50 employees. there should (I stress should)be a H&S Policy which sets out who has responsibility and who the source of competent H&S advice is. Your friend's actions will, I suggest, depend on where he fits into the organisation. He could choose (for example) to "resign" his additional H&S duties and suffer the pay cut whilst he looks for another job;meantime, keeping good notes as others suggest.
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#34 Posted : 05 October 2006 16:38:00(UTC)
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Posted By RA Morgan, I agree with some of your sentiments but if the guy doen't have the company/ management backing regarding H&S- it is a very big hill to climb and perhaps the repocussions for standing firm may be the door- if you have a family to support then the door option is ALWAYS avoided. But as another previous poster has said we do not know enough on the incident/company/person to speculate what should/shouldn't be done. RA
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#35 Posted : 05 October 2006 19:38:00(UTC)
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Posted By John Murgatroyd Refusing an instruction to do something, even something unsafe, is going to be a disciplinary matter. As for an employment court....bills, mortgage......life....takes years, and no guarantee they'll pay anyway....the trouble with H&S is that you get what you deserve, with many companies (the majority) you get Jack S*** (sorry). Look about you....PPE not worn...guards on machinery "fixed"....most companies are a litigation specialists dream. Advice ? Rat to HSE ? Got a thick skin ?..........you'll need it. No complaint, no visit. Anonymous complaint ?.......they'll tell the managers they had an anonymous complaint and do a job. They;ll "do" nobody, "do" nothing except make recommendations. Which the company will ignore. Be prepared to suddenly become the toilet cleaner, following the "visit" you'll be as popular as a rat in a kitchen. You all live in cloud cuckoo land......listen out lads (and lasses)...the HSE are overloaded with staff, but have not the manpower for visits. This sad situation is ok by the Gov, ok by the employers, and at the end of the day, ok by the unions (who are now in the business of amalgamations etc, so no time for members now) What should he do ? Well, he obviously has no ability to stand up for himself (mortgage, bills etc) so maybe now is the time to jump ship ? At the end of yet another day, becoming the company pariah will not further a career, and a company which orders an employee to elevate another on an obviously unsafe lifter is worth nothing anyway. Such is life. Print this out and leave it about: http://www.hse.gov.uk/workplacetransport/pm28.pdf
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#36 Posted : 05 October 2006 20:41:00(UTC)
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Posted By Catman A question for all above who recommend the guy leaves/does not phone the hse/does not become a social pariah. What would your advice be to the guys who are being asked to stand on the pallet on the forklift?
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#37 Posted : 05 October 2006 21:03:00(UTC)
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Posted By sagalout John, you obviously feel strongly about this but I feel you have completely missed the point in your rush to condemn everyone from the HSE to the unions and to tell us that our real world isn't real at all. All we know is that there was ONE situation in which a manager acted incorrectly on at least two points. Hardly enough evidence to condemn them to purgatory I suggest. Maybe just maybe this is one bad manager in the company and it is the inexeperience of this poor unfortunate chap who has taken on h&s in good faith that has led to the impasse. Of course what happened is wrong but this guy still has a chance to change things from the inside. Better to be damned for trying than for crying I say! If it is as bad as several are suggesting then there is no future for him or his workmates in the longer term anyway. If it isn't then this guy could begin his development into a great safety guy. I know which I prefer to see as the better solution
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#38 Posted : 06 October 2006 01:11:00(UTC)
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Posted By John Murgatroyd And you may well be correct. But. You probably aren't. Believe me, most SMEs' are an accident waiting to happen to the workforce, many of who are their own worst enemies. Large companies are not much better, they're just better at covering-up events. In many cases an accident is the first sign all is not well. However, at least a bad accident will bring the HSE around, even if only for the publicity (they arrive with their own entourage of "publicists") Lets see.....I've seen guys lifted up on pallets before....hell, I've seen guys tie a ROPE to the hydraulic lever and lift THEMSELVES up...then climb down the mast when the job was finished ! I've been walking past a building site when the tower crane was lifting a guy from the road to the canteen.....(must have been late for breakfast) You HONESTLY think the manager didn't KNOW it ? He sent the guy home for NOT doing it....managers make their own rules, just as long as it isn't THEM getting hurt. Maybe you think I'm a cynic ? I've been in the construction and engineering industry since 1970.....in that time I've seen a large amount of H&S paperwork, and very little H&S. It's all just so much crap...the managers don't want it, the workforce doesn't want it, and the HSE only wants the kudos.
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#39 Posted : 06 October 2006 02:09:00(UTC)
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Posted By Andrew Cartridge John I agree with you, you are a cynic. I too have been in the construction industry since the 70s, starting my working life as a joiner on site, & I for one can vouch for the improvement in the standards in site safety. I now run the h&S dept for a construction group, & if you are wondering, CMIOSH qualified, & we have a policy of don't walk by, if you see it & it is wrong stop it. Have a nice day Andy
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#40 Posted : 06 October 2006 02:13:00(UTC)
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Posted By Andrew Cartridge Oh & I forgot to mention, it's great here in New Zealand. Just for Andy, Jeff, Merv etc
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