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#1 Posted : 16 October 2006 14:25:00(UTC)
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Posted By Geoff Parkinson My employer uses contractors to deal with our M&E issues. Recently, one of their employees had an accident that led to a RIDDOR report being submitted and a visit (or two) from the local authority inspector. As the H,S & E Manager for the company, I got involved in the usual investigations etc, but was amazed by the actions of the H&S 'specialist' from the M&E company. It appears, that their risk assessments were not as good as they claimed, and soon after the inspection, submitted a 'post-accident risk assessment' to me. The risk assessment made a significant claim about asbestos in the building. First, it claimed that only certain places had been labelled and a full register was not present. Second, it claimed that the labelled areas were checked on a six-monthly basis. Now, my problem was that I was unaware of any asbestos in the building and no one knew of any atreas being labelled. (we were actually in the process of having the building surveyed). I raised the question with the M&E contractor, asking where this signage was located and who was checking it. To cut a long story short, it appears the whole incident was a fabrication - there is NO labelling and NO checks every six months. I then asked the question of the 'expert' (who happens to be a CMIOSH person) who, after a lot of pushing (I refused to be fobbed off) finally admitted that he'd fundamentally made it up!!! We have parted with the M&E contractor, but what I'd like to know is how can this individual be allowed to do such a thing? With CMIOSH a supposed 'top level' of experience etc, what action is open to us to prevent this happening again? Or does CMIOSH teflon-coat us to carry out blatantly bad H&S? Incidentally, the local authority are issuing notices on the M&E contractor. Thoughts please.
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#2 Posted : 16 October 2006 14:31:00(UTC)
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Posted By Kieran J Duignan Not an enviable situation, Geoff To answer your questions adequately, it would be important to hear/see the story from the other party whom you describe. On the basis of your account, my summary answers are: 1. how can this individual be allowed to do such a thing? Clients tolerate it and pay for it. 2. With CMIOSH a supposed 'top level' of experience etc, what action is open to us to prevent this happening again? Options include a. you and/or your m.d. writes to the m.d. of the M & E contractor setting out your dissatisfaction; depending on the reply, you might write to Rob Strange, C E O of IOSH 3. Or does CMIOSH teflon-coat us to carry out blatantly bad H&S? no
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#3 Posted : 16 October 2006 14:46:00(UTC)
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Posted By GJB Finally! Good post Geoff.. Which goes to prove to all those 'Gen. Cert. bashers' that just because you have CMIOSH after your name does not guarantee competency!! I could give you another half a dozen examples like this... but will spare you the trouble to read them! Are you listening out there?!
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#4 Posted : 16 October 2006 15:03:00(UTC)
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Posted By Mir-cat I too worked for a company where a colleague in another department dealt with an operator whose HSE man was MIOSH. However, he spent a lot of time parrying concerns from my colleagues department with nitty-gritty answers but never ever provided the risk assessments etc when asked. He also did his utmost to prevent audits and when he could no longer prevent it he let it happen but only the external auditors were allowed NOT my colleagues department! One can only hope that justice catches up with him!
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#5 Posted : 16 October 2006 15:05:00(UTC)
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Posted By Tabs I agree with Kieran's comments. As you asked for thoughts, I would also add that the comment "It appears, that their risk assessments were not as good as they claimed" leads me to think you had not reviewed them. I would suggest to all H&S people that have vendors working with/for them that a review and audit is an useful part of the management. Competency cannot be guaranteed by academic qualifications, but it remains a good yardstick - despite the exceptions.
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#6 Posted : 16 October 2006 15:13:00(UTC)
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Posted By Peter Leese With your permission JGB I'd like to put your post on a new thread - rather than spoil this one.
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#7 Posted : 16 October 2006 15:15:00(UTC)
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Posted By Peter Leese Geoff, a brave post. 'It appears, that their risk assessments were not as good as they claimed,....' Could you explain that bit please? Did you review them prior to the start of work?
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#8 Posted : 16 October 2006 15:17:00(UTC)
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Posted By Dave Wilson MMM!! Just because you hold CMIOSH etc does not guarantee competency! However in this capitalist society where the folding green stuff is king, some people will try it on. It gives the whole H&S industry a bad name and it is not to be condoned. Nebosh Cert Bashing is not something to be condoned either and helpful and honest advice is what is required to bring this person on, as they are the future CMIOSHERS
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#9 Posted : 16 October 2006 15:31:00(UTC)
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Posted By GJB You have my permission, Peter!
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#10 Posted : 16 October 2006 15:44:00(UTC)
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Posted By Ian G Hutchings Geoff If you know who the individual is maybe you can make a formal complaint to IOSH or some sort of malpractice complaint. There is always the question about how the contractor's competence to do the work was assured during the procurement process and how they are monitored. Unfortunately there are consultants and others who provide a low rate and incompetent service. This is also driven by clients paying low fees and expecting good service. I think we just need to stick to our guns. I believe that in general you get what you pay for; price cutting down the supply chain can lead to poor service and incompetent advice. This will provide your organisation with an opportunity to learn for the future management of contractors.
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#11 Posted : 16 October 2006 16:12:00(UTC)
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Posted By Geoff Parkinson The comment about risk assessments not being satisfactory needs a bit of explanation, as it gets complicated. The person who had the accident had an artificial leg (lower)and the same CMIOSH man alegedly carried out risk assessments to ensure he could carry out all the tasks we required of him. This information only came to light after he had the accident. The company deliberately witheld the fact he was disabled from us. All the subsequent pushing for answers revealed that a number of their specific risk assessments for the individual in question were flawed - hence the comment about their assessments not being as good as they should have been. All their work activity assessments etc were ok (the ones we check)and, other than a few items we addressed in their H&S policy, that was OK too. The accident victim showed no signs of being disabled and no one from the contractors was forthcoming with the information. I don't know of ANY person who can honestly say they ask if any contractors are disabled or not! Indeed, the individual's own supervisor didn't know! My big concern after the asccident was to ensure the contractors had proplerly assessed the activities were safe for the individual. It was at this point they refused to part with the alledged assessments, claiming it was 'secret information'. It appears, from the Authority Inspector, that the assessments weren't done, but were hastily cobbled together to try and fill a void. The contractor is also in a spot of trouble for failing to communicate the fact a specific risk assessment had been done, even if it was to say there was no problem. The consultation process din't fail, it appears the completely ignored it. I hope this makes things a bit clearer. Incidentally, the accident involved the person tripping over a raised door threshold (raised as a bund/flood barrier and clearly marked etc) into his work area. The fall led to him banging his knee and being off for a week.
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#12 Posted : 16 October 2006 16:19:00(UTC)
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Posted By Robert K Lewis Geoff My only thought is to ask why the survey has taken so long to instigate. I cannot condone, in fact deplore, retrospective actions like this I cannot help but feel sympathy with the contractor. In the last couple of months I've encountered at least 3 similar scenarios where the contractor is picking up the pieces. If it was a chartered member issuing these assessments then you must talk to Hazel Harvey and she will guide you through the processes. Having opened it to public gaze you now have a responsibility to report it under the code of ethics. Bob
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#13 Posted : 16 October 2006 16:23:00(UTC)
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Posted By Geoff Parkinson One thing I need to make clear is the fact that the CMIOSH is an employee of the contractor - NOT a consultant etc. Designated, I believe as area or group head of H&S for them etc. This information has been very slow to come out due to the contractor constantly refusing to communicate with me or the local authority.
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#14 Posted : 16 October 2006 16:51:00(UTC)
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Posted By Ian Blenkharn A truely appalling situation, and clearly this guy and his company, if they were in any way aware of or supporting his actions, should be put out of business. Without hesitation, I would name and shame. Identify those involved and their actions, with as much evidence as you have, to IOSH and to HSE, with a robust invitation that they take all appropriate action.
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#15 Posted : 16 October 2006 16:55:00(UTC)
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Posted By GJB Because that would cure the situation, wouldn't it?! No blame culture here is there?!!
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#16 Posted : 16 October 2006 16:56:00(UTC)
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Posted By sagalout Geoff, if you believe that you have adequate evidence that a Chartered Member of IOSH has acted significantly beyond or outside the strict codes of conduct that one can expect from a chartered professional, you should not hesitate in reporting him or her to IOSH for a disciplinary review. Yes this is a very serious step to take and not to be undertaken lightly or hopefully too frequently. There is a clear and unequivocal difference between a genuine mistake and negligence that you need to consider. However, it is an important control to ensure that standards are not allowed to be compromised by those who would do so.(whether knowingly or otherwise). I read your post as reflecting an expectation about the level of professionalism from a chartered member, and I agree that should be of the highest standard.
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#17 Posted : 16 October 2006 17:07:00(UTC)
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Posted By Geoff Parkinson I will shortly receive a copy of the notices served on the contractors by the local authority inspector. I think the wording of that will be the best gauge of my next course of action. I do feel strongly about the way my employer has been treated, but also understand the potential consequences of 'knee-jerk' reactions. Having said that, the arrogance of the individuals involved have, quite honestly, been unbelievable. There is nothing (well, very little) worse than so called professionals being so laid-back they appear horizontal!
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#18 Posted : 16 October 2006 17:59:00(UTC)
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Posted By sagalout Geoff, may I recommend that you try to remain as detached emotionally from this as possible. You obviously feel "hurt", on behalf of your employer and staff, by this episode and maybe understandably so if the facts are as you depict them. But please let it stand on the facts. That is the professional way and will provide the best solution for all concerned. Sorry if this feels patronising but I have been there and learnt this lesson the hard way. If this note saves you the trouble, I can take the criticism for posting it.
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#19 Posted : 16 October 2006 18:58:00(UTC)
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Posted By steve jones Geoff, Regarding your posting of the individual who had the accident "being disabled" in the event of a person who has lost a leg, i.e below the knee, you are only registered as disabled if you need help walking, shopping, bathing etc, but if you have lost a lower limb and DO NOT NEED any means of help to carry out your normal duties, IE walking stick , wheelchair etc in the eyes of the DWP YOU ARER NOT CONSIDERED DISABLED, and if your employers has carried out a risk assessment to say that you are competence for your job, or role they do not have to inform any potential employers. I know because i have had a below the knee amputation and do not need any help or equipment. Steve
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#20 Posted : 17 October 2006 09:57:00(UTC)
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Posted By Robert K Lewis Geoff Can I be devils advocate for the time being? Firstly the fact of the disability was quite properly witheld from you if the operative had not given permission for it to be given. It is sensitive and confidential information which has to be handled accordingly. You as client have actually no right to demand the information and you have been pressing to know even more detail which this person has resisted no boubt on advice from within his company. Secondly the EHO may well have exceeded his powers by providing you with detailed confidential information concerning her/his dealings with the contractor. We are not to know what had happened within the company and I feel it improper for the discussions with the EHO to have taken place. Thirdly you have provided a brief outline of the accident and the issues seem to be one of access and egress, not one's specific to the actual work. Put yourself into the position of this person and ask how you would react to what appears to be a client desparate to push you into the arms of the enforcer and is having private conversations with the same, possibly to the extent of revealing confidential information. I do not draw back from my earlier statement but would also refer you to my comments on the other competency thread that is running. Yes IOSH will need to take a view but that does not pre-judge any outcome. Bob
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#21 Posted : 17 October 2006 10:57:00(UTC)
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Posted By Kieran J Duignan Geoff The situation as you've outlined in successive postings leave me wondering why you asked the questions you initially raised. As a person with a disability was involved, the DDA and possibly the Equality Act 2006 are relevant. Is it not as important to learn how about your own behaviour in relation to these statutory provisions as it is to criticise a safety practitioner with whom you disagree. The HSC has published a consultative document about how the HSE is intending to formally pursue the implications of the Equality Act 2006 and of the DDA. Maybe you, and others who commented so emotively, can learn from this document how issues about discrimination and safety management raise much more far-reaching questions than those you posed?
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#22 Posted : 17 October 2006 11:21:00(UTC)
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Posted By Geoff Parkinson The contractors are well aware of the correspondance with the EHO etc, and are copied in to all information. The problem with this issue is one of people asking for more information than is required really. The question is simple - what recourse can be taken against a CMIOSH that has falsified information and/or appeared to be negligent? Ignore what was done, how the decision was reached etc as, in reality, it is not important. HOw do we address the issue of malpractice? After all, any judicial review would make up its own mind of the facts anyway.
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#23 Posted : 17 October 2006 11:26:00(UTC)
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Posted By Hazel Harvey All, I am e-mailing Geoff directly regarding this specific issue. Thank you for your comments but this thread now seems to have run its course. If anyone needs to raise an issue like this again I suggest that the Membership forum is the most appropriate place as these type of professional competence issues are ones that should be discussed amongst members of the profession.The Membership Forum is there for this purpose. Hazel Harvey Director of Professional Affairs
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