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#1 Posted : 16 October 2006 14:41:00(UTC)
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Posted By rks I am in the process of going it alone at this present moment and i am starting to get bigger construction/demolition contractors interested in my services. I was wondering what level of service I would be expected to do for these clients as their appointed person and what I should be offering. As I am in the early stages of my consultancy trying to get some big permanent retainers is all important and I don't want to undersell myself but also I don't want to offer an inferior service. Any thoughts would be much appreciated
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#2 Posted : 16 October 2006 15:39:00(UTC)
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Posted By George Wedgwood Be honest with what you can do competently and always try to deliver that extra bit. Starting out will naturally cause a little intrepidation or even stress but once that first job is paid for, you gain respect for yourself and can look forward to shifting up a gear! Be realistic in saying what services you can deliver and always base them on your direct experience so that you are prepared for the client to ask "can you show me some work you did earlier on this?". You could also speak to someone in the Conultancy Specialist Group (see IOSH web pages) and discuss person to person. Remember that it is easy to say 'I can do risk assessment' and when the client asks you to do an assessment for falsework for example, don't be attempted to think 'well it's the same as one for manual handling', if you have never done it before! Hope it goes well, George
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#3 Posted : 16 October 2006 16:02:00(UTC)
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Posted By Ian G Hutchings I would recommend starting with a brief review of where they currently are. This is for two reasons, firstly if you are going to be named as their advisor you need to know what their current performance and compliance is; secondly, this gives you a starting point in your contractual relationship and helps you ascertain in partnership with them who will do what and when. You can do a brief audit/review with them and develop an action plan and then let them know where you can help them and what it will cost. On the back of this you could then define a service level agreement and what you are responsible for; ensuring that they know they are the ones that manage safety, not you. All the best Ian
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