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#1 Posted : 20 October 2006 04:42:00(UTC)
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Posted By michael smith I am trying to write a paper on the heading 'Is health and safety cost effective? I would love to hear from any one with views/advice on any subjects that I could consider. Any would be much appreciated, thanks.
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#2 Posted : 20 October 2006 07:59:00(UTC)
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Posted By Chris Packham Michael May I suggest you start with the HSE document: "The cost of accidents at work"? This should give you something to work on. Chris
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#3 Posted : 20 October 2006 10:41:00(UTC)
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Posted By Jim Walker Being Cynical, I'd sugggest that most companies view H&S as an aviod fines activity
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#4 Posted : 20 October 2006 11:12:00(UTC)
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Posted By Chris Packham What was it the man said? "If you think health and safety is expensive, try having an accident!" In most well run organisations preventative maintenance is done on buildings, machinery etc. What manager does not have preventative maintenance done on his motorcar? (He takes it in for regular servicing, doesn't he, rather than wait until it breaks down in the early hours on the M25!) Do managers question the benefit of preventative maintenance in general? But do they consider preventative maintenance on that asset without which none of the other assets contribute anything to the success of the organisation, i.e. the people? Surely that is what health and safety is about - keeping the workforce undamaged and productive. Perhaps, instead of a "danger specialist" I should be a "People maintenance engineer"!!! Chris
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#5 Posted : 20 October 2006 11:22:00(UTC)
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Posted By John Murgatroyd "Perhaps, instead of a "danger specialist" I should be a "People maintenance engineer" " Human Resources Physical Assessment and Repair Consultant
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#6 Posted : 20 October 2006 11:36:00(UTC)
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Posted By John Murgatroyd Thinking about it: Most companies only do regular maintenance on articles they are required to do it on. Forklifts, trucks and their own transport. Machinery is generally maintained on a "if it ain't broke don't fix it" basis. The "cost of health and safety" to the corporate mind is the cost of providing the PPE that people don't use. The cost of accidents, in the SME case, can be "minimised" by not reporting them, and DEFINITELY not RIDDORing them (The Lord Forbid). This procedure (or lack of) is helped by not having an organised labour force (Ahh..you're in a union...well, we'll let you know about the vacancy) and by minimising "ratting" by "losing" troublemakers. Lets face it, with industry willing to spend LARGE amounts of money to "avoid" paying taxes a few more transgressions (H&S) are "petty cash" (Tax and vat avoidance estimated to cost the uk 100 BILLION a year) "********* developed a VAT avoidance scheme for a company operating XXX amusement arcades in the UK. The company employed 600 staff, but under ********* scheme a complex corporate structure was created to show that it was controlled from the Channel Islands, and claim that, despite trading here, the business was not really established in the UK. Such an arrangement enabled the company to claim a deduction for the VAT on its UK purchases but not pay the VAT collected on its sales to UK Customs and Excise authorities. The scheme increased the firm's earnings by about £4.2m - about the amount needed to provide 2,500 NHS hip replacements. The ensuing court hearing learned that, in common with its US practices, ******* cold-called the amusement arcade operator to sell the scheme. The firm produced a 16-page booklet that listed 83 detailed steps necessary to make it work. The firm suspected that Customs might regard the scheme as "unacceptable tax avoidance", but nevertheless sold it. Following a UK court defeat, ******* and its client took the case to the European court of justice. A preliminary decision by the EU advocate-general has declared the scheme to be "unacceptable"." So far !
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#7 Posted : 20 October 2006 11:37:00(UTC)
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Posted By Neil Budworth Dear Michael, HSE has a whole bunch of case studies on their web site which should help you with this paper. Best Regards Neil
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#8 Posted : 20 October 2006 11:38:00(UTC)
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Posted By Raymond Rapp Michael There is plenty of literature on the subject, but the truth is no one really knows. There are both tangible and intangible costs associated with accidents. How do you measure the reputation and goodwill of an organisation? Who's cost are we talking about? The cost to an individual or their dependants is often overlooked. Financial compensation is not always an appropriate form of remedy. Safety requires many inputs and all of these have a cost. However, you cannot measure something that does not exist e.g. a non-accident. Hence the cost of an accident is essentially reactive. Probably the best benchmark for the cost of accidents is Network Rail. Following a number of high profile accidents resulting in the loss of public and Government confidence in the organisation and eventual bankruptcy. Can't get much more expensive than that! Meanwhile, look up 'The Cost of Accidents' - G. Calabresi. Good luck Ray
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#9 Posted : 20 October 2006 12:01:00(UTC)
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Posted By Chris Packham Seen the news recently? A company fined £100,000 plus £30,000 costs due to a number of cases of occupational contact dermatitis? And this was just the fine - will there be claims for compensation and what might these amount to? I wonder what the effect on their employer liability insurance premiums will be. The HSE has estimated that the true cost of an accident (and this included ill health) was that for every £1 of insured losses there were between £8 and £36 of uninsured losses. The European Safety and Health Agency has estimated that the annual cost to the EU of occupational skin disease amounts to Euros 600 million. The majority of this could be avoided without any significant increase in industry's operating costs. Just a few ramblings. Chris
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#10 Posted : 20 October 2006 12:33:00(UTC)
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Posted By Peter Leese How about looking at it another way. Forget accidents, the majority of companies don't have serious accidents, so to them saving accident costs is not a big issue. Lets look at it from a purely expenditure point of view. Two identical companies, lets say insurance brokers, have identical premises, the same product range and the same number of employees. One (A) employs a H&S consultant and has comprehensive procedures, RAs, and full training in place. The other (B) has nothing. So, what is the relative cost effectiveness to A and B in those circumstances?
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#11 Posted : 20 October 2006 13:45:00(UTC)
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Posted By Martyn Hendrie Peter, I am not quite sure what point you are trying to make and note that your example quotes a "low risk" sector (insurance industry) I don't think that you can ignore the cost of an accident in higher risk industries, even if, thankfully, their occurrence is rare. In high risk, commercially competitive sectors like construction serious accidents lead to a whole range of costs that cannot usually be controlled or limited. These would include down time whilst company & HSE investigate; changes to Safe Systems of Work (that are reviewed by HSE before work restarts; claims from subcontractors for their works being delayed; loss of work as a result of clients looking elsewhere. These can run into tens or even hundreds of thousands of pounds. The difficult thing is trying to quantify the accident that did not happen because safe systems were in place. As a profession we generally can't identify our successes but are all too aware of when we fail.
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#12 Posted : 20 October 2006 14:12:00(UTC)
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Posted By Peter Leese The point I'm making is that concentrating on accidents may not be the only consideration. I chose the insurance industry purely because I have first hand knowledge of the two companies. But I can also quote two builders merchants as examples. The range of companies who do not have serious accidents is very wide. All I'm asking is not to necessarily focus on the obvious (or easy) target, but to try and think 'out of the box'.
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#13 Posted : 20 October 2006 15:07:00(UTC)
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Posted By jackw. Hi there is an amalgam of information studies etc relating to this. All indicate that it is cost effective to take H&S seriously. Check marks and spencer re how much they have saved on fire insurance by introducing a comprehensive fire safety strategy: training, store layout etc. Simple example. your never check your tyres or brakes on your 2 year old car (a top of the range merc ..for effect!!) ..you skid hit a wall car wrecked.. your insurance company won't pay cause your car wasn't maintained tyres illegal.. car brakes aren't working. balance cost of safety Vs cost of replacing car!..you skid hit another car, a child..you go into a bus stop full of people..you get the picture..I hope. = no argument good safety regime can save life, and reduce costs
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#14 Posted : 20 October 2006 15:15:00(UTC)
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Posted By Peter Leese Exactly JackW. I thought for a moment that accident prevention was going to be seen by contributers as being the sole reason for H&S. I know of one international company that reduced its insurance in the UK from £3m to just over £1m over a 4 year period. It spent over £1m per year over the 4 years to achieve the aim and thus proving that expenditure on H&S can be very cost effective.
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#15 Posted : 20 October 2006 15:42:00(UTC)
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Posted By Tony Brunskill Using cost as motivator is always difficult as it relies on individual perceptions of risk. The insurance industry generally do not rely on individual evaluations of business performance and band together by sector or discipline. The good performers lumped in with the bad for actuarial purposes. This has a detrimental affect on the business that has invested in safety and controls. It costs them the same and they become disenchanted. Senior Managers are by their very nature risk takers, they are entrepreneurial by nature and therefore risk favouring, they can be a difficult bunch to convince. Any insurance broker will tell you that the majority of insurance sales are based on the "gut feeling" of the FD/MD when deciding on the register of insurances. As society distances itself from risk we lessen the benefit that taking risks gives. We do not learn and the corporate memory is further shortened. Ultimately the best way to ensure due regard to risk is for the bigger players to "self regulate and impose on smaller organisations" however the larger organisations are backed by institutional investors who are only interested in profit. Ethical investment is more likely to be based on Environment that the people in it. There will always be episodal evidence of cost benefit for safety and over a short term these can be used to inform and motivate. Over the longer term there needs to be more corporate accountability. This need not be through further regulation but can be achieved by objective setting criteria imposed by such things as UKSE Listing Rules as with Corporate Governance. There are too many "if" scenarios to give a definitive answer. Is health and safety cost effective? Probably. Can we demonstrate it in all circumstances? Never. Should we rethink the approach to getting buy in? Definitely
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#16 Posted : 21 October 2006 23:34:00(UTC)
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Posted By Adrian Watson Dear Michael, Until health and safety practitioners make a paradigm shift and manage safety in the same way as quality is managed, i.e. with clearly measurable outcomes that are monitored, we will not know the full answer to this question. Our problem is caused by the simple fact that health and safety practitioners in particular and companies in general do not measure the impact of their health and safety interventions. For example, how often do safety practitioners design and carry out experiments to measure the benefits of training in a quantifiable manner? Whilst there is a lack of meaningful data on the benefits of health and safety, there is evidence that well managed companies have a lower number of accidents than less well managed companies. But this is not quite the same as saying that health and safety is cost effective. We need to change our ways as a profession as we do not know which interventions are effective and should be pursued; and those that are merely superficial and should be discarded. If practitioners want to read further on this subject I suggest that they read "Increasing Productivity and Profit through Health and Safety: The Financial Returns from a Safe Working Environment" Maurice S. Oxenburgh; Penelope S.P. Marlow; Andrew Oxenburgh Regards Adrian Watson
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#17 Posted : 22 October 2006 00:15:00(UTC)
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Posted By Raymond Rapp Adrian If only life was that simple. There are many interventions that have to be implemented because of regulations, there is no choice in the matter. I suspect that if health and safety practitioners had a 'free hand' they would concentrate on many issues that they cannot do because of the various impositions. Despite many attempts to measure safety no one has found the 'Holy Grail'. Why? Simply because it does not exist. There are too many variables. Ray
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#18 Posted : 22 October 2006 04:55:00(UTC)
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Posted By Merv Newman I think Adrian has a good point, manage safety the way you manage quality. Yes, we have different legal constraints and must do a lot of stuff just because the law says so. Fine, we get on with that part of the job. However the spirit of "quality management" has now permeated through all levels of business. And the tools used to manage safety are perfectly applicable to managing safety. Many companies, for example, have spent money on learning how to recognise, analyse and resolve quality problems. Now why not use that same methodology to recognise, analyse and resolve safety problems ? Some research (and no I can't quote it) has shown that it is impossible to calculate the "typical" cost of an accident. There are too many variables and fines/compensation/insurance are only parts of the total. Anyway, most of the "cost" of preventative safety is just complying with the legislation. You have to do that anyway. Don't you ? Companies I work with have a standard "cost" of an accident. Depends on the company but it can vary from £5000 to £10000 direct costs for an "ordinary", 10 days lost accident. Indirects are taken as from 3 to 5 times "directs". And we are not talking "catastrophes" here, nor loss of life, nor fines/compensation. I try to persuade managers that H&S is a profit centre. Despite my outrageous fees. Merv
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#19 Posted : 22 October 2006 08:30:00(UTC)
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Posted By Adrian Watson Raymond, Unfortunately, it is that simple! Quality had statistical measurement techniques from the 1920's (Skewart), but until Japan and Germany had a forced paradigm shifts in the 1940's, product quality did not improve measurably. The UK and US adopted these techniques in the 1980's when they recognised that they were losing business and becoming unprofitable. We have to work within the constraints of law but we don't have to be constrained by law. Whilst we are constrained to societal norms through legislation - health and safety law is supposed to be goal based; therefore, we can and should be measuring performance to determine whether our interventions are justifiable. For example, regulations require training but do not prescribe the method of training; therefore, a company or companies on a site could assess the efficiency and effectiveness of different interventions. If we did this we could then have evidence to discard practices that were inappropriate and promote those that were working. We would also discover what made interventions work and we would be able to provide evidence to the HSC and HSE as to what interventions are and are not warranted. Regarding complexity, everything is complex, we merely have the illusion that some things are simple. However, if experimentation were not carried out because of complexity, then doctors would still be blood letting. There are many simple techniques for dealing with complexity, ranging from proper observation of prospective studies using cohort studies, to randomised trials and the use of ANOVA and other statistical tools. Until we have a scientific knowledge base we are not professionals. If we are to be persuasive professions we need a large evidence-based knowledge base to justify our professional decisions. So lets be professional; let's design and carry out experiments and publish our findings to find out which of our interventions work and which one don't. Regards Adrian Watson
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#20 Posted : 22 October 2006 17:24:00(UTC)
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Posted By Merv Newman Adrian, ok, I'll go with that but we are all using post ipso facto. We don't really know how much our next accident is going to cost us. It could be a couple of days lost time or it could bankrupt us. However big we are. And fines are not designed to bankrupt. Just to punish. I reallyreally would like to see a few more companies just go out of business. Because they are too dangerous to be employing human beings. Stuff the poor directors and the shareholders. they lost the bet. Sorry, but I gotta go roast that bio chicken Merv
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#21 Posted : 22 October 2006 17:29:00(UTC)
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Posted By John Murgatroyd Difficult question. How much do consultants/advisors cost ? How much does the PPE cost ? How much management time is spent ? These are direct costs. So, what is the fine ? (if any) Extra insurance ? How much will all the safety requirements add to the per hour production costs ? Is there much chance of being caught ? As I said, difficult question !
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#22 Posted : 22 October 2006 21:15:00(UTC)
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Posted By Raymond Rapp I may be in a minority here but it sounds like practitioners could be spending a great deal of their time measuring 'something.' The notion that you 'can't manage what you can't measure' is axiomatic. However, I can't help but feel that there are too many trying to make a science out of something that is a relatively simple concept. Ray
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#23 Posted : 22 October 2006 22:07:00(UTC)
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Posted By Hands Micheal, you asked for comments on this subject. “Is health and safety cost effective?” You have already received a number of erudite replies to this premise. All appear to accept the premise without challenge and whilst some challenge the achievability, the acceptance is there that it ought, somehow, to be the case. This maybe due to what is considered the naturally correct thing to do so. It must be cost effective because the human cost is always too great. There are at least two levels of consideration. The first at a socio-economic level where one considers the costs to our society, the second in respect of individual organisations or undertakings. For the first, all the research is out there and no doubt you already have it or will find it. For the second, I would suggest that in researching for your paper, you should also consider this alternative. It cannot ever be, of itself, cost effective in an organisation. This is not to say that costs associated with safety should just be accepted. Rather that by trying to identify them separately, in order to justify H&S as cost effective, the myth that H&S is an add-on is perpetuated. Of course the cost of a business must be managed and H&S is always a factor of that. The issue is that most of the costs are integral rather than separate. This is where QM has been more successfull over the past 25 years or so. This is the important business path to follow. Get any H&S factors recognised and costed in decision making processes and management reviews. One quick example might be where cost benefit based risk analysis is used to direct decision making. There are often two significant practical difficulties in getting “buy in” to the theory of costing H&S amongst many management teams. First, there is a strong perception that it must be about an incident based approach since our other costs are seen as production costs, quality costs, HR costs with H&S components. Unfortunately a trip to the HSE website often confirms this perception for them. Second, the true costs of many H&S events are often not available for some time after the event. (including insurance premium costs) Thus we "devise" play figures to ensure that costs appear quickly and they just rebound in time. The problem is that the best managers like to be ahead of the game, not behind it. Based on the above, maybe the answer to your question as follows. "We can demonstrate clearly at a socio-economic level that it is cost effective to include H&S in our social controls but at individual levels? Only in well managed organisations who have understood and implemented best practice management in their business will H&S ever be cost effective." The views expressed should be taken as opinion to debate and not as representing any professional stance with regard to the premise of cost effective safety.
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#24 Posted : 07 November 2006 12:44:00(UTC)
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Posted By michael smith THanks everyone for their comments, they areally are very much appreciated,
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#25 Posted : 07 November 2006 13:07:00(UTC)
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Posted By Anthony Slinger I seem to remember a thread (I think it was merv)where it was mentioned that two companies were studied. I think it went along the lines of one threw money at health and safety and the other spent nothing, except for fines and civil claims. At the end of the study they spent about the same(?) amount of money. On a cost effective basis (moral and legal issues not considered), in this case, there was no difference.
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#26 Posted : 07 November 2006 17:36:00(UTC)
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Posted By Merv Newman Tony, good memory. That was me. At one time I had a 500 employee engineering/electro-plating site which had one Lost time Injury in ten years. (slip and fall on ice, small damage to the mastoid bone. 10 days off) (3am, Monday march 5th 1984. André Ligier. 1st line supervisor Jean Berthod) I was on site within 20 minutes. The plant manager was on-site within the hour. The European director was informed within two hours. Then the American President of the company was called. The management/union enquiry was called the next morning and lasted 4 or 5 hours. Immediate corrective action was to get a contractor for on-call snow clearing. Eventual preventative action cost us £60 000 for physical improvements. A company that threw money and management time at accident prevention. Incidentally, as HSE manager I never had budget. It was a production cost. Later, as a (salaried) consultant, one of my first clients was a manufacturer of ladies underwear. (hence the, true, remark on another thread that "I have even worked in ladies underwear") This company had a "file-and-forget-it" attitude to the safety of 5 000 employees. The accident statistics were way above the national average. Their compulsory H&S insurance premiums were based on the equivalent of 10% of the wage bill. i.e. the annual salaries of 500 employees. (no LTIs and you pay about 1%) They had never had a fatality so there had not been any civil or criminal proceedings. Strictly for my own amusement I calculated how much "non-safety" was costing them and how much "great safety" was costing us. With a few fudge factors I calculated that the overall costs were roughly equivalent. I was there because they had been taken over by an American company which was horrified by the accident rate. Above, I am talking financial costs. But what is the cost to a woman who loses a finger to a band saw while cutting out a wad of cloth to make a bra ? Merv
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