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Posted By Giles Davis
Hi all,
We have just had our portable office equipment (computers, printers etc.) and some of it has failed despite being fairly new, i.e. less than a year old.
Does anyone have any experience regarding this and what approach did you take?
Regards
Giles
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Posted By Jim Walker
Don't take this the wrong way!
Is your tester properly trained?
They might be doing inappropriate tests for the type of equipment.
How exactly is it failing (which test).
When I worked for a well known Electrical manufacturer we had to employ a techy who did nothing but "educate" companies who said our products were faulty out of box
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Posted By Charley Farley-Trelawney
Excellent points from Jim. The equipment could be on one of the incorrect settings, the opeartive may be poorly trained to conduct PAT.
Have they cut the plugs off or just given the ol fail sticker. It is very unlikely office based equipment is fail worthy after such a short space of time.
Electric drills used on site in all weathers, now that is a fail I would expect to see on occasions.
Go back to the tester and see what settings they used, also ask the company what qualifications the operator has.
Good luck
CFT
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Posted By GJB Davis
Hi,
I've logged in under a different name as I'm now in work and can't remember my normal log in password.
Jim, He is from a company that I've used before and have been previously happy with their standard of work. However I haven't checked the guy whose doing the work's training but I will now.
I haven't asked why they've failed as he's working on our site equipment at the moment.
Charlie, They haven't cut the plugs off just put the red label on them. The amazing thing is that a computer that 'failed' last year has passed this year!
I will ask therefore ask the questions of them you both have suggested.
Thanks for your help.
Giles
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Posted By Bob Thompson CMIOSH
yes and ask them if his name really is Pat.
sorry folks got that Friday feeling
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Posted By David MacFarlane
Our Portable Appliance Tester really is called Pat!!!!!
These are the little ironies that keep you going in this job eh?!
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Posted By Jim Walker
Giles,
Post here reasons for the fails when you get them and I'll try to comment.
As a general guide to anyone out there: if your tester tells you that all equipment (from power drills to computers) used in all environments regardless, needs annual PAT then they are either scamming you or are not competent.
Too many companies spend too much time & money on unneeded PAT because they do not work to the IEE ACoP.
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Posted By Colin Bruce
Hi The IEE code of practice for In-service Inspection and Testing of Electrical Equipment Gives a recommendation that for offices and shops ( where IT equipment is mostly used ) class 1 equipment requires a formal visual inspection every 24 months with a combined inspection and testing every 48 months, class 11 should be given a formal visual inspection every 24 months with no combined inspection and testing required,I am informed that this is because that testing of such equipment with a PAT tester will blow the low voltage circuit's and processers etc,new equipment should not require testing or inspection until it is two years old as it is covered by the manufacturers use for purpose. I hope this is of help Colin
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Posted By Jim Walker
Colin,
That's the point I was making.
Equally, an electric drill getting a regular bashing might need testing at 3 month intervals or less.
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Posted By Glyn Phillips
Two years ago we purchased some new hydrogen generators for the laboratory I was responsible for. The manufacturers told us before we purchased them that they would fail a PA test. They explained why they would fail (something to do with the inbuilt electronic protection systems)and they spoke directly with our in house testers to confirm that they understood the problem. They also told us that should the instrument be damaged by inappropriate testing that the repair would not be covered under the warranty. In addition a small sticker on the instrument also stated that the equipment would fail a PA test. They of course offered to do the routine testing themselves - for a price!
This information was entered into the equipment log so we didn't get a large bill for the repair in the future. To reduce the risk of the equipment being damaged we decided to 'hard wire' the instruments which negates the need for routine PA testing. Agreed, not an option for desk top computers, but some 'portable' equipment either isn't portable, or does not need to be moved from its operating position. In these instances hard wiring is a suitable option.
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Posted By Malcolm Greenhouse
I seem to remember from my day learning to PAT test that it was pointed out that some IT equipment actual uses the earth wire to discharge unwanted current. This had the effect of making the earth leakage test inappropriate. If they have failed on this you may wish to check with the equipment manufacturer.
Glad to see you are actual checking new equipment. I have a new fridge freezer fail on no earth the other day and yes it should have had one.
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Posted By Raymond Rapp
I thought that office type equipment (computers etc) were not supposed to be PAT because the process can damage sensitive equipment. Visual checks of leads, plugs etc is good enough.
Ray
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Posted By andrew c
If mains leads to computers etc are detachable, then the leads should be fully PAT tested, to ensure earth continuity.
All multi-way extension sockets etc should be tested, but those with surge protection fitted will give a false "fail" reading when tested for insulation.... but the earth continuity reading will not be false, and must be a "pass" reading.
Electronic equipment needs a low current earth bond test.... not the 26 amps used to test drills and kettles. It is still important that earth bonding on all metal cased (non class II) IT equipment is tested.
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Posted By GJB Davis
Jim,
Sorry for the long delay, I was out of the office for a long time.
I've had a look at some of the results and to give you one example, I have a brand new 4 gang 240v extension lead (used to power, projectors or Video's for training purposes) that has failed on 'Insulation Resistance' 0.37 MEG.
Can you offer any comments / advice?
Regards
Giles
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Posted By Jim Walker
Blimey! had forgotten this one!!
An plain extension lead should not fail the insulation test.
HOWEVER, if its one of those with antisurge, it most definitely will. Also if it has some sort of EMC (interferace) protection again it will fail. Also if it has a neon light in it, then it might.
Anything (obviously not in this case!) with a heater in it is also likely to fail until the ceramics surrounding the heater core dry out - the ceramic is hygroscopic and attracts moisture in storage. A warm up cures this problem permanently.
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