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#1 Posted : 24 October 2006 14:40:00(UTC)
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Posted By Peter Byrne I work for a local authority and I am in the process of reviewing our risk assessments and procedures following a non-fatal knife attack on one of our parking attendants. In the past we have had the usual threats, abuse and, on occasion, physical attacks that sadly seem to go with this job but this is the first incident of this nature. A quick trawl reveals similar incidents have occurred elsewhere in the country and a small number in the last twelve months in roughly comparable local authorities. As a result the issuing of ‘stab’ vests to staff has inevitably been raised although they do not seem to be widely used amongst other parking authorities at present. I would appreciate any relevant information or experience around their use and particularly any possible problems and pitfalls associated with them that might be of use to me. Incidentally the wearing of a vest on this particular occasion would not have prevented the injuries inflicted as they were to the parking attendants hands as he defended himself before the before the attacker eventually fled.
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#2 Posted : 24 October 2006 15:22:00(UTC)
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Posted By Descarte It is not even compulsory for beat police officers to wear stab vests (left down to the individual constabularies discretion) I would suggest you buy/borrow 1 and let people test the weight and flexability (you will be supprised). You could provide them upon request if you foresee the risk but also consider other routes such as confrontation training and dealing with violent people (though I presume this is already done). I would generally prefer to stray away from PPE designed for confrontation and stick to prevention
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#3 Posted : 25 October 2006 08:43:00(UTC)
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Posted By D Whitelegg I'd go along with Descarte's suggestion of beefing up your conflict resolution training rather than go down the route of providing stab vests. Good ones are not cheap and to be effective they need to be personal issue, so you have to buy one for everyone that may need it. Also, the chances are that there will be no more incidents like this for some time and people will stop wearing them, especially once summer returns as they are heavy, restrict movement and don't breath, so you sweat heaps when it's warm. You may want to consider issuing kevlar lined gloves so if they do get attacked and defend themselves they have protection for their hands. They also don't have to wear them all the time as they are easily carried. Hope this helps David
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#4 Posted : 25 October 2006 09:06:00(UTC)
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Posted By Hugh J. Maxwell What a sad country we now live in when people doing their innocent jobs are stabbed in the course of their duties.
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#5 Posted : 25 October 2006 09:08:00(UTC)
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Posted By anon1234 'Excuse me Mr Mugger, could you not attcak me with that knife until I've put my gloves on to protect my hands?'
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#6 Posted : 25 October 2006 09:16:00(UTC)
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Posted By Bob Youel just a thought; for those who have not worked with the public - Dealing with aggression etc training [in my experience of working with the issue in both the public and private sector [>25 years]] is less than adequate in many situations The PPE 'as a last resort' situation needs sometimes to be reversed I have encountered many many situations where the public do not argue nor give a hint that they are aggressive they just attack without warning - I attended a funeral recently where a worked was attacked whilst he was carrying out his duties [Just cleaning a street not enforcing a law etc] - no the culprits have not been found Where police officers are allowed to decide themselves as to if they wear protection or not I say; 'employer beware' the issue is vast so a lot of thought has to go into any actions as the public that may attack know that they will not be adequately punished
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#7 Posted : 25 October 2006 12:47:00(UTC)
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Posted By D Whitelegg As I've served as a Volunteer Police Officer for over 22 years and dealt with H&S issues in high confrontational situations for several years I object to you comments annon1234. The fact is that many situations can be predicted and these type of gloves can prove useful. I'd also agree with with Bob that conflict resolution training is not always sufficient but then as I explained in my original post many people find body armour uncomfortable to wear for long periods of time and if it is not being worn all the time it is effectively useless. Training can teach people when to retreat from a situation and leave the area. Even Police Officers will now, on occasion not tackle certain situations on their own without the right support. This is not because they lack courage or any such nonsense but because it is understood that sometime it is better to wait for support to arrive. There are now a large number of people employed as Street Wardens, PCSOs etc that have no power of arrest and so are limited in the actions they can take. Being trained to understand and recognise those situations is essential. Body armour can also give rise to a false sense of being invincible and as the original comment said, in his example it wouldn't have helped (but gloves may have done). There are always a number of ways to tackle these type of problems but sarcastic comments rarely help.
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#8 Posted : 25 October 2006 12:53:00(UTC)
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Posted By anon1234 The point is that if you have time to decide whehter to put on your PPE you have time to leave the situation - which is what should be the immediate course of action wheever possible.
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#9 Posted : 25 October 2006 12:56:00(UTC)
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Posted By anon1234 Also I object to the implied suggestion that I haven't been in or am not aware of these type of situations - once again the point is avoid the conflict if you can - if you can't avopid the conflict then the chances are, being realistic, that you do not have time to don your PPE
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#10 Posted : 25 October 2006 13:07:00(UTC)
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Posted By Tabs I don't think leaving the situation is always appropriate - keeping a safe distance and awaiting help can be, as Mr Whitelegg writes. If our society is to regain a peaceful state, we must make effort to tackle wrong-doers. Stab vests should not need to be PPE for civilians, but maybe professional back-up should be. That should include risk perception training as well as resolution training. I have no expertise in this, but I would consider offering stab vests for those who would wear them.
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#11 Posted : 25 October 2006 13:19:00(UTC)
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Posted By anon1234 'I don't think leaving the situation is always appropriate - keeping a safe distance and awaiting help can be' - surely this is leaving the situation, either you are in a safe position or you are not - if you are you don't need PPE, if you are not you should retreat to a safe place. 'If our society is to regain a peaceful state, we must make effort to tackle wrong-doers.' - as a society I agree with this, but surely you are not advocating that this includes putting 'normal' as opposed to 'specially trained' employees into positions where they are going to be stabbed. 'Stab vests should not need to be PPE for civilians, but maybe professional back-up should be. That should include risk perception training as well as resolution training.' Agree totally
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#12 Posted : 25 October 2006 14:17:00(UTC)
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Posted By Salus Wardens and others in similar jobs can also be injured by, 1. being hit on the head, but no one is issuing "hard hats" 2.having things sprayed at them / thrown at them, but no one is issuing some form of respiratory or eye protection. 3. being subjected to very loud noise, you don't see them wearing ear protection. What about all the fumes they inhale in a daily shift, or noise, has there employer measured these hazards? Wardens must be reasonable, understanding and not be officious. People do not want to hear "i don't make the rules" when you are over the time by 2 mins. Some members of the public will take offence to them when these employees are not reasonable and it is predictable that this type of reaction will take place albeit very rarely considering how many people there are with cars and the amount of tickets these employees issue. Regulations and rules = authority, and if they are not sensible, have no leeway and do not work there will be trouble. I know the person should not have a knife on them or unjustly attack someone, but there are two sides to a fence. Just my thoughts
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#13 Posted : 25 October 2006 14:38:00(UTC)
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Posted By Julie I work for a passenger transport company and can tell you that we had a similar incident where a member of the public attacked an employee with a knife. After a long debate a risk assessment was done of the job as a whole and an additional control measure was to supply stab vests. These were then supplied and as mentioned earlier in the warm weather they can be unbearable. After another long debate the risk assessment was looked at again. It has now been decided that stab vests are provided for those people that want to wear them and I think only 2 people wear them regularly (out of about 14), under their uniform. Hope this helps.
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#14 Posted : 25 October 2006 17:04:00(UTC)
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Posted By Peter Byrne Thank you all for your responses. I tried to keep my initial statement short and to the point but the situation is complicated by the fact that it seems the PA hadn’t even issued a ticket to the attacker. Nor, as far as we can tell at this stage, had anyone else and the attack was completely unprovoked and without warning. As Bob alludes to - attacks on PA’s without any hint or warning by people who haven’t even received a ticket are not infrequent. In these circumstances training is of limited or no use. This may well have been a one-off. We have assumed, given the attackers words before the assault, that it was related to the PA’s job but even that’s not clear cut and it may be that the PA was simply in the wrong place at the wrong time. The assailant remains at large. Warm weather and their weight is clearly an issue withe vests. Cost is an additional consideration. If we issue them (and I’m not saying we will!) I’ve considered that as they constitute PPE, wearing them will have to be compulsory – anyone any further thoughts?
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#15 Posted : 25 October 2006 17:30:00(UTC)
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Posted By Pete48 Peter, just a sideways thought at the end of the day. This is clearly one of those difficult low prob/high consequence assessments. These are the ones that are the easiest to get completely wrong. We often either dismiss them as of no consequence or go for OTT measures. So I can see why you are looking for help. You may need to consider some more detailed and quantified assessment of the risk before deciding what to do. I have never had to wear a stab vest but have worked in industrial scale glass processing where the risk of a 6mx3m sheet of glass breaking is an example of low prob/high consequence and the risk of being cut is ever present due to the "hands-on" (!) nature of much of the work. I am not going to tell you what the ppe standards were, I wonder what those with no knowledge of the industry would expect. I can tell you we did not wear fully encasing body armour!
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#16 Posted : 25 October 2006 19:43:00(UTC)
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Posted By Peter Byrne Thanks Pete. I think you've hit the nail on the head for me. The risk assessment determines where we go with this but I've been thinking that our standard simple risk assessment process may not be quite up to the job.
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#17 Posted : 26 October 2006 00:19:00(UTC)
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Posted By rjhills In a previous job we had to consider violence to employees, and issued each with attack alarms, linked to a rapid response team. We found that this considerably reduced incidents as the response team, (which admittedly only had to cover a small area), succeeded after after a short time, in putting out a message thatour employees not just fair game. We had close links to the police, and at no time did we need toconsider stab vests. Maybe we were lucky, but this approach worked.
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