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Posted By Phillipe
I just wanted to gauge some feedback regarding disciplinary procedures for employees when it comes to health and safety rule breaking. Where do you all stand on this subject?
At what point is it OK to discipline employees where their actions have led to injury/accident/near miss etc? I am consulting with our HR dept who are OK in principle to using disciplinary procedures providing the training had been applied in the first place and the individual was aware of the correct procedures.
Thanks
Phil
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Posted By garyh
Keep your safety and disciplinary aspects completely separate.
That is, hold you enquiry etc then afterwards you may separately need a disiplinary hearing (involve HR Dept).
However this is a minefield. Here are some reasons for NOT using disciplinary action:-
- it may push reporting underground (people will be unwilling to report that themselves or their mate are working unsafely if they may get disciplined)
- once you start you have to be consistent
- what if a Manager breaks the rules (you know this sometimes happens - shock!)
- negative effect on morale/culture
Unless it is blatant/negligent I would go for a "no blame" culture.
Do you have a behavioural safety scheme? Working safety committee? Support from all parts of the organisation, starting at the top?
These are more likely to improve matters than discipline, in my experience.
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Posted By Ian G Hutchings
Phillipe
I agree that an investigation and disciplinary process should be entirely separate.
However if someone has broken a rule a disciplinary procedure should be applied as the last resort. This is a minefield but I do believe that discipline should be applied in the same way that it would do for any other breach, depending on severity/potential severity.
From a behavioural perspective the rules need to be very clear, people trained and understand the reasoning and re-enforcement applied to a certain degree. If the violation continues it is then time to put the disciplinary process into effect.
Level of discipline will depend on the breach. For example if someone willingly violates a confined space entry permit having been fully aware/trained etc I believe immediate dismissal is warranted. Less severe violations (not wearing safety glasses etc.) may warrant a warning and then ramp up of severity on each occassion.
There are aspects that need to be fully in place before discipline, including the educative approach and leadership example and re-enforcement. All the ducks need to be in a row before the full weight of the stick comes into play.
There is a view that once formal discipline is used then management has failed at some point in time. Sometimes you have to use discipline to protect people and send a clear and consistent message. Good quality leadership and coaching will hopefully prevent you from going down this route too often.
All the best
Ian
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Posted By Merv Newman
Good reply from garyh. If you are talking disciplinary procedures then you really have to define and write out applicable standards of behaviour and related penalties.
However, they are of (limited) use. They let you sack someone (respecting appropriate procedures and legislation)
And that is the only disciplinary procedure which has lasting effect (on the sacked person)
Use of DPs causes lots of personnel problems. Once you start you have to be vigilant and consistent. And you get a lot of resentment. "why me, what about her ?"
In 30 years on the job I think I can count maybe half-a-dozen people disciplined : A worker who was so dangerous to others that his colleagues demanded that something be done. He got the prescribed verbal and written warnings and was eventually fired. Two foremen were disciplined, one for allowing a dangerous situation to persist (icy paths, LTI, written warning) and the other for entering a confined space without following the procedure (nearly died, demoted)
Final example : a plant manager who was demoted after the third LTI at his site in the year.
As Garry says, positive behavioural, empowerment and participation are much more user friendly and efficient ways of promoting safety. But, when was the last time you or your boss said to someone "I like to see you doing that safely. Well done" ?
Merv
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Posted By Paul Mahoney
Phillipe,
There is a place for disciplinary procedures, but, they should be used sparingly, thoughtfully,consistently, and, always against a clearly defined and well communicated set of standards. So, if and when DP has to be used, it shouldn't come as a shock.
As has already been stated, DP should always be seperated from the S&H incident investigation process.
Some organisations call these, 'inviolable standards' or 'golden rules'.
Paul.
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Posted By Christopher
The NHS has a fair blame culture (when it suits it). This means that if anything goes wrong, then the entire team is responsible. Unless of course the individual is deliberately committing an unsafe act.
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Posted By Pete48
Phillipe, I generally agree with previous posts about discipline being a separate matter from the H&S systems.
If you have clear and unequivocal standards for H&S that are on the same basis as your other business standards then there should not be any issue about what and when. H&S should not have different disciplinary standards just different detailed criteria.
I would not hesitate to use disciplinary procedures wherever individual, wilful disregard and/or positive action to deny or ignore published safety rules is established beyond all reasonable doubt. There are well known and used criteria for disciplinary procedures that your HR colleagues would manage and these should be used.
The problem often arises, especially with H&S where somehow all failures are deemed critical, where the action taken is either not appropriate for the level of sub standard performance or it is not sub-standard performance by the employee that is the real cause of the accident. It is important that ALL relevant sub-standard performance is covered and that passive failures are not attributed to individuals. Example, persistent lateness of one individual may well result in DP after investaigation. Local problems affecting access to the office that affect everyone, are beyond the controol of the employee and cause more general lateness amongst many employees would not follow DP but a more reasoned approach. H&S is just the same.
The hidden problem of not using the disciplinary procedure when it is appropriate is that employees will lose respect for H&S and see the rules as unenforceable or irrelevant. (Just drive through a temporary speed restriction on the highway where there are no cameras or patrols and you will see exactly what I mean about lack of respect for unenforced rules)
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Posted By Shaun Hudson CMIOSH
Speaking as an ex union convenor (now a safety professional) I would be extremely cautious when going down the disciplinary route apart from where there has been a blatant and deliberate violation of safety rules or regulations. Assuming the employee's are aware of their duties in the first place I would say even the union representatives (fair minded) would support action in the above case.
However in my experience most cases usually discover a management failure somewhere along the line! Ask yourself could a well versed union representative (given the power) discipline management on a failure in health and safety responsibilities somewhere in the workplace. If the answer to the latter is yes you may have a problem if you use the discipline route. "Is the companies house in order before we target employee's"
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Posted By Ian P
If somebody causes an accident by doing or not doing something they would be reasonably expected to do or not do then disciplinary if not legal action should follow but otherwise it could turn in to a blame culture. I leave that to our HR people, passing the buck I know but threats of being dismissed are not a helpful addition to a positive H&S culture.
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Posted By Kieran J Duignan
Philipe
As a safety professional, it is wise to assist line management to view 'disciplinary procedures' as only one of a host of possible options for sustaining high standards of safety performance.
In any specific situation, it's the responsbility of a line manager, in consultation with HR and OSH specialists, to determine any disciplinary action required. He/she is likely to be effective to the extent that the disciplinary form of motivation is considered in the light of coaching and feedback efforts by the manager him/herself, well ahead of the action(s) that are the focus of possible discipline.
The trouble for many managers, at all levels,is that it is easier to think of routine and boring and ineffective disciplinary gestures than imaginative, stimulating and impactful coaching.
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