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Questionnaire to assess Safety Culture in an organisation??
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Posted By vincenzo
I am interested in carrying out a survey in my organisation to assess the levels of awareness of health and safey within and therefore interpret if possible what sort of safety culture exists?
Does anyone have any ideas or sources where I might get information? What areas should I cover?
Any comments and viewpoints would be appreciated.
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Posted By Phill Firmin
See the following report, which might interest you, the HSE website - the link follows:
WORKPLACE HEALTH AND SAFETY SURVEY
PROGRAMME
2005 WORKER SURVEY FIRST FINDINGS REPORT
http://www.googlesyndica...arch.com/u/HSEC?q=survey
HSE also have a H&S Climate Tool, but I havn't used it.
Kind regasrds,
Phill.
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Posted By Ian G Hutchings
Hi
I have just emailed you a link to some example aspects we look at when undertaking culture evaluations.
All the best
Ian
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Posted By William
why not ask what safety precautions employees take at home when carrying out DIY, this would show whether they are taking precautions at work because they are told to or because they understand the risk and consequences.
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Posted By Aidan Toner
Culture??
Is this another word lightly bandied about by all of us with no 'collective fix' as to what it means.????(Yes, I'm hot off a similar rant on another thread!!)
My simple observation is that the word culture generated sufficient ambiguity and overlap for HSE... when they were developing their stress toolkit questionnaire.... that they opted to omit it as a major RISK FACTOR. Hence 7 original RISK FACTORS became reduced to 6.
We can only deduce that CULTURE IS NOT A MAJOR RISK FACTOR or at least a UNIQUE ONE ????
What culture actually is, will of course, be exactly what we all individually want it to be.
So, if we don't have a collective understood meaning for Culture, why bother try to measure it.?????
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Posted By Ian G Hutchings
Not wishing to distract from the original thread....
Perhaps instead of culture you could use 'value'. What percentage of people in a business have a true belief in the value of health and safety standards.
I don't think you can have a definitive or scientific measure of 'culture'. What you can do is using set and agreed criteria and the right experience assess an organisation's ability to effectively manage risk.
I find organisations normally have a curve across different 'types' of culture. You cannot have everyone in one place; but what you can do is try and encourage and support the majority who have a strong belief that the H&S principles in the business are of value. To them as individuals and to the wider environment. The only way, in my opinion, to achieve this is through excellent safety leadership (which can be taught, supported and coached), involvement in setting clear standards and consistent and fair measurement.
With the right method and agreement I have found that business (safety) culture can be assessed and used as the base for improvement.
All the best
Ian
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Posted By Raymond Rapp
The nebulous nature of a safety culture does not mean to say you cannot measure it. Indeed, there is plenty of literature on the subject. It is also arguably the best indicator of the prevailing attitudes, perceptions, behaviours and feedback you are likely to get of safety within a company.
Why always measure those factors the are easy to measure. They do not necessarily add to much anyway.
Ray
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Posted By Frank Newman
This is still merv. And I'm going to be quoting a bit from the books on my shelf.
In the 1990's a study by the Advisory Committee on the Safety of Nuclear Installations, back upped by a later study at British Nuclear Fuels Ltd. indicated that only 20% of accidents were attributable to inadequacies of equipment and plant, with the remaining 80% being caused by people based factors such as poor managerial control, worker competencies and breaches of rules.
Thus, safety culture could be defined as ;
"the product of individual and group values, attitudes and competences and patterns of behaviour that determine the commitment to, and the style and proficiency of, an organisation's health and safety programme".
Put very much more simply, "our culture ? That's the way we do things around here".
Getting away from the above blah-blah, when I do a site audit, the most important factors for me are management attitudes, behaviours, reactions and expectations. When these are poor then they are gonna kill people.
So, base your questionnaire on those factors and how they are perceived by employees.
Merv
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Posted By vincenzo
Thanks to all who have given input already and anyone else who would care to add something. All comments and views have been helpful to me!
The HSE website covers plenty of the issues I want to focus on, namely the attitudes of management, and how employees attitudes might be affected.
It seems there are a lot of different factors and approaches to take into account.
Thanks again all!
Vincent
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Posted By David G C
check your mailbox
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Posted By Tony Duff
Vincenzo
You can download the following paper from the HSE website which will give you background to safety culture and climate as well as giving you a number of different tools for measurement thereof.If can't find link, check it our on Loughborough University website.
Offshore Technology Report 1998/047, Safety Climate Measurement, Loughborough University 1998
Regards
Tony
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Posted By Andy Brazier
I believe it was Trevor Kletz that pointed out that unfortunately there is no thermometer-type device available to measure culture directly. But that does not mean it is not important.
What we can do is assess factors that indicate what type of culture exists. This is great, but it is important to acknowledge the potential problems with doing this.
I feel that you need to know pretty well what the culture is before you try and measure it. This may sound daft, but if your results are wildly different from what people are expecting they simply won't accept them. What people actually want from the measurement exercise is an explanation of why the culture they know exists is the way it is. Of course the measurement can throw up some surprises, but I would say this is more about how widespread a known problem is, or areas of extreme difference.
I usually get a very good feel for a company's culture after quite a short amount of time. And I am sure anyone who can go in with an open and enquiring mind can. The problem for people working close to the organisation is that it is difficult for them to be objective, and this is where measurement can assist greatly.
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Posted By isfew
I have also been charged at looking into the current culture of my company. The HSE did produce a Safety Culture/Climate Tool (Software) some years ago which I thought may be of some use. (At least a start).
However, I'm sure whether this is still available. As far as I am aware there were question sets on various subjects that provided a 'score'. This may help as as start...regarding a 'base' to work from.
As always there are numerous suggestions on how to do it, but at the end of the day it's down to the practitioner to decide what would be most relevant for his or her company. Mine is R&D based so it would be interesting to how h&s is perceived among the troops.
I too would appreciate some suggestions and help with this. Does anyone know whether the HSE tool is still on the market or could perhaps point me in the right direction? All contributions greatly received of course.
Thanks in advance.
Best Regards,
Ian.
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Posted By Raymond Rapp
I believe the HSE Safety Climate Tool has been withdrawn. It was too long, expensive, boring and outdated, apart from that it was ok.
Some years ago I did a modest safety climate survey based loosley on the HSE's one. It is not rocket science and quite an interesting exercise in itself. There are a number of pitfalls you must avoid if you want a good response rate and one that has some crdibility.
Email me if you want a copy and some supporting info.
Ray
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Questionnaire to assess Safety Culture in an organisation??
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