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#1 Posted : 28 March 2007 09:34:00(UTC)
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Posted By Trevor Anstey
I am a new comer to Health & Safety and have recently taken a post as Asst HS&E Engineer for a large manufacturing company. I have been charged with looking into the possibility of setting up an effective near miss campaign.

We have over 450 employees and over 50 pieces of mobile equipment which are supplying six very busy production lines. We have two very busy gangways (people & FLT's) and a video was recently used to record near misses with FLT's which has highlighted the problem to management

My colleague who is very experienced believes that with production constraints a near miss program would create potential further adverse administrative burdens, and that time restraints would prevent people from reporting near misses as they happen.

Can anyone offer advice on how an effective program could be implemented in such an environment?
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#2 Posted : 28 March 2007 10:04:00(UTC)
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Posted By garyh
I think that you really need to explain the reasons for near miss reporting (Bird triangle and all that).

If a near miss report takes time, how much time would an accident take to deal with?

It's not rocket science!
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#3 Posted : 28 March 2007 10:23:00(UTC)
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Posted By GARRY WIZZ
At a company I used to work for I adopted the following idea which was part of my approach.
Near miss report forms placed in the canteen which employees could fill out during breaks. Very simple form and it was not complusory for them to record thier name on the form.
I would take the odd coffee break with the employees so that I could sell the idea of them reporting. Took a bit of doing to sell but once I had the confidense of the employees it gathered pace.Plus they would in conversation tell me about near misses.
Once I was aware of the potential problem then the administrative burden fell to me.If one concentrates on effecting solutions and not writing about it then there is not a great deal of paper work.
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#4 Posted : 28 March 2007 10:53:00(UTC)
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Posted By Gary M
I currently work for a utilities contractor and we have, like a lot of other companies, had difficulty getting our staff to report near misses. The approach we took was to put an add-on presentation to all new starters around Near Misses with an emphasis on the fact that a reported near miss could save someones life. We are also holding on site Tool Box Talks with our existing staff and subcontractors around the same issue.
It is also important to note that we tell them that we will see near miss reporting as a positive, even if they have done something wrong, as we dont want them to feel that they are dropping themselves in the dark stuff if they report these issues through. Obviously they will be had a word with if they have done something wrong but we will still see it as a possitive step that they had reported the near miss through.
We also get their involvement by getting them to put suggestions on the near miss reporting form on how they think we could avoid a similar occurance.
We are now beginning to reap the benefits of keeping at it as near miss reports for this year have so far exceeded the whole of last years reported occurances.
Admin wise, this does not take up a lot of time. Using lunch breaks, coffee breaks, as mentioned in a previous post would be a good way of tackling it but the staff must see a benefit to them if they are to spend their own time filling out Near Miss reports.
Get their involvement from the start and keep the reporting forms simple.
Near miss reporting needs to be taken seriously by management otherwise it will fall flat on its face so your "experienced" colleague needs to change his attitude and see that the benefits to the company will far outweigh the problems of administrative burden.
Good luck but it seems that you are likely to have more difficulty with your colleague than the general population of your work site.
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#5 Posted : 28 March 2007 13:00:00(UTC)
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Posted By Dave Adams CMIOSH
In a similar vein to Gary Whizz (are you Billy's brother?), we have just relaunched our near miss reporting form as a small, simple paper form. This is under the umbrella of SOD it - standing for SEE it, OWN it, DO something about it.

Seems to be working quite well. If the system is not a barrier itself to reporting (by being too complicated or on computer generated forms) this kind of system is extremely beneficial.

Good luck
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#6 Posted : 28 March 2007 14:08:00(UTC)
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Posted By John J
Trevor,

The biggest area where your system can fail is on feedback. I recently audited our system and the problem wasn't that the near misses were ignored or actioned but that nobody told the person who had put it in what had happened.

Some good ideas we use are:
Recorded telephone reporting - make the number memorable
Newsletter highlighting near miss reports
Pin boards with a building plan on - very effective for identifying problem areas as the pins build up

The problem with using the accident triangle is translating it properly. You need to emphasise that failure to report near misses will eventually lead to an accident.
Reporting and dealing with the near miss will effectively eliminate it and consequently an accident should not occur.

Regards,

John
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