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#1 Posted : 24 May 2007 15:06:00(UTC)
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Posted By Nick Marriott
I am looking for a behavioural safety programme for a company operating in the onshore and offshore upstream and downstream oil, gas and petrochemical industry.
Any suggestions or recommendations?
Many thanks
Nick Marriott
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#2 Posted : 26 May 2007 08:03:00(UTC)
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Posted By Chris Pope
I Think Be safe - Dominic Cooper is into this he lectured to Bristol IOSH about 4 or 5 years ago
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#3 Posted : 26 May 2007 10:14:00(UTC)
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Posted By Ian G. Minty
Nick I would be very careful when instigating a behavioural based safety system (BBS).
I have seen instances before where a BBS system was put in place and the organisation had not reached the level of cultural maturity that the BBS was aimed at and the scheme failed miserably because the buy in, trust etc. was not there.
There is some excellent guidance on the step change website on this subject, especially on cultural maturity and the 5 step ladder.
The HSE also has some excellent research reports on the subject.
The approach that I am taking is to first of all asses the level of cultural maturity using a form of climate survey.
Then the interventions can be pitched at the right level to help you move up the ladder.
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#4 Posted : 26 May 2007 11:23:00(UTC)
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Posted By Ian G Hutchings
Nick

I have emailed you direct. If you want you can call me or email and I am happy to give an independent view about various approaches you can use.

I set up my current business when I left DuPont Safety Resources, but I have had a wide exposure to many different techniques and methods. All with their own pros and cons.

I am thinking about writing a white paper about different styles and techniques. Do you and others think there would be some value in this? I could then share this with anyone who is interested.

Cheers

Ian
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#5 Posted : 26 May 2007 12:11:00(UTC)
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Posted By Ian G. Minty
I would definitely be interested in this Ian, I am always interested in either new approaches or tried and tested means of improving the safety culture of an organisation.
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#6 Posted : 26 May 2007 16:15:00(UTC)
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Posted By Ian G Hutchings
Ian

If there is enough interest I'll be quite happy to email something to you. It may be a month or so before the paper is completed.

Anyone who is interested please drop me an email.


Cheers

Ian
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#7 Posted : 28 May 2007 08:18:00(UTC)
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Posted By Nick Marriott
To both Ian's,
Many thanks for your responses (and of course Chris for his suggestion). I am at an early stage and Ian's point on the cultural level is very valid.
There is a lot of information on the subject and I welcome your views. Currently Near Miss reporting is being used to bring awareness levels up and a reaisation that it is all for the common good - the response is encouraging.
The paper you are thinking about may be a good way to collate the different views and provide a useful reference for companies starting on this process.
With best regards
Nick
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#8 Posted : 28 May 2007 08:25:00(UTC)
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Posted By Merv Newman
There are three levels of BBS programmes :

Hard, Medium and Soft.

The "hard" level (Ian will know this well) is designed to stop unsafe acts. Employees are audited and corrected if they are not 100% safe. Those that are 100% safe are ignored. Auditors work from a pre-printed check list or card listing areas in which unsafe acts could be identified. They often have a "quota" of finding two or more unsafe acts or unsafe conditions per week. The objective of these programmes is to insist on 100% safety (99.99% ain't good enough)

"Medium" BBS programmes will give appropriate feedback to both safe and unsafe employees. Auditors will have a short list (maybe 5) of critical safe behaviours chosen by management or a BBS team. Those behaviours may be well defined ("wearing leather gloves while shifting wooden pallets") or be in "categories" ("line of fire" for example means the employee could be hit by something)Overall objective is 100% respect of the "critical" behaviours.

"Soft" BBS programmes allow employees to define a list of about 10 safe behaviours appropriate to their own work environment. Employees do their own observations and set their own objectives. Feedback to "safe" and "unsafe" employees is given on the spot and during weekly team briefings. (overall scores only, no names, no blame. It's the team performance that counts)

Objectives of "soft" BBS programmes are to gradually improve safe behaviour. i.e. meeting intermediate targets gets recognition for the team from management.

I'm a softie.

Dominic Cooper no longer runs B-Safe. He did lease European rights to us, but now you would have to contact a company called Technubel in Belgium. (I can give you an e-mail address)

"Ready for it or not ?" Right. We have refused a couple of companies as they weren't ready. No solid safety management system or sense of management responsibility.

Need any more ? Come and hear my presentation in Brussels next month.

Merv

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#9 Posted : 30 May 2007 10:33:00(UTC)
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Posted By Yvonne Bennett
Hi Nick

I read with interest your request regarding 'Behavioural' Safety. A also read with interest, the responses you had. Suffice to say, the organisation I represent has been providing (and still do provide) Behavioural Safety and organisational culture change programmes to the extractive market since 1997. We currently have 8 people full time offshore delivering just this. For the record, 'Behavioural' Safety is (we consider) now 18 months out of date. If you would like to know more about 4th generation Programmes, with real, measurable, tangible success,supported by credential holding professionals, please feel free to contact me.

Kind regards
Yvonne A Bennett, Client Services Director, Setters Ltd 01352-718017
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#10 Posted : 30 May 2007 20:33:00(UTC)
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Posted By Paul


Hi Nick,
try Paul Burns at
www.cbsafetyserviceltd.co.uk
This one comes with a warning to the
audience.
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#11 Posted : 31 May 2007 19:33:00(UTC)
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Posted By Frank Macleod
Nick,

You may wish to check out http://www.optimus-she.com.

I can recommend this company, as we had them onboard our installation and after there Behavioural Safety program a dramatic change in safety culture was evident throughout the whole workforce.

I also have attended one of their Safety Coaching courses ( five days broken down into a three day session then a two day session)and came away from it a far better safety professional than before I started.

They have certainly opened the eyes and minds of myself and all of my colleagues offshore.

Good luck in your choice.

Regards
Frank
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#12 Posted : 01 June 2007 10:01:00(UTC)
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Posted By Nick Marriott
Dear All,
Many thanks to all of you for your responses. It is much appreciated. I will review all the information and links and hopefully be able to move forward within the limits of our workforces current levels of appreciation.
Again, my kind thanks.
Best regards
Nick
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#13 Posted : 01 June 2007 10:55:00(UTC)
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Posted By Geoff Parkinson
In my experience, there appears two distinct camps for BBS (known as the 'Marmite system') as people either love it or hate it. They aren't 'fit all' processes and definitely (in my humble opinion) need tailoring to each individual company, rather than buying an 'off the shelf' solution.

If you 'google' the subject there are some very good articles available for research.
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#14 Posted : 01 June 2007 18:59:00(UTC)
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Posted By Alan Woodage
Nick,
Some very valid points above I must just add my personal gripe with a lot of companies that implement BBS especially when the culture is not right at all levels in the organisation.
Basically every incident or unsafe act get put down to operative did not perceive the risk. summary every incident or accident can be put down to the individual easily, but without trend analysis and solid management processes the staff are always blamed and the management hide behind "operative did not perceive the risk". Merv's posting above outlines the soft system which in my opinion is the best way and allow the operatives to comment / input into management processes etc.
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#15 Posted : 02 June 2007 11:47:00(UTC)
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Posted By Gary G
Hi Ian

I would be most interested in your report/white paper and any other updated information on behavioural safety processes, I agree with the comments about the maturity of an organisation before the implementation of BBS, i have run BBS programmes and there are different levels of programmes as explained earlier in the discussions, which one you implement is dependant on the type of organisation and what the safety culture is currently.

Gary
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#16 Posted : 04 June 2007 16:12:00(UTC)
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Posted By Ian G Hutchings
Thanks Gary

I will keep a note of your email and then I can send the paper out when it is completed. It is likely to be a few months before this is finished.


All the best

Ian
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#17 Posted : 04 June 2007 16:19:00(UTC)
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Posted By drday100

Dear Nick,

Please can you give me your e-mail address so I can send you some info.

Cheers,

Dave
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