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#1 Posted : 29 May 2007 15:27:00(UTC)
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Posted By Kelly-Anne Holifield
I have been tasked with finding an example of a service level agreement template which I could alter to suit my organisation. Can anyone provide advice as to where I could source a user friendly example please?

Many thanks,
Kelly Holifield.
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#2 Posted : 01 June 2007 16:55:00(UTC)
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Posted By John A Blease
Hi Kelly-Anne,
I have a service level agreement I have used with a number of companies.
Let me have your e-mail address and I will send a copy to you.
John Blease
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#3 Posted : 01 June 2007 17:00:00(UTC)
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Posted By Kelly-Anne Holifield
Dear John,

Thank you so much!

My email address is:

kelly.holifield@mcarthurglen.com

Have a fantastic weekend.

Best regards,
Kelly Holifield.
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#4 Posted : 11 June 2007 15:49:00(UTC)
Rank: Guest
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Posted By Kelly-Anne Holifield
Dear John,

I have not received the service level agreement which you kindly offered to send me. I did have problems with my email last week. Please would you mind sending me another copy?

My email address is: kelly.holifield@mcarthurglen.com

Many thanks for all of your help.

Kind regards,
Kelly Holifield
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