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Posted By Heathrow
I was wondering if anyone could help with regards to the installation of fire alarms, does the design have to be insured against by the company installing it similar to the emergency lighting systems ?
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Rank: Guest
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Posted By Bob
Just to clarify things, are you talking about the design and installation of a fire alarm system using components designed and manufactured elsewhere?
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Rank: Guest
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Posted By Heathrow
This is a system they have designed, supplied, and installed. My concerns are that we have had to get them back half a dozen times now, where areas of the building cannot hear the alarms, and that months later we still have no specification for the alarm zones within the building ie it was triggered in zone B which is Office area 12.
Again is there any accreditation we should be asking for for the contractors installing these systems ?
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Rank: Guest
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Posted By Bob
Heathrow, this is not an issue which will be covered by an insurance policy.
It is a contractual dispute between your company and the alarm installers. From what you say they have not delivered what they promised to supply when the contract was made.
Generally speaking when it comes to the installation of alarm systems (fire or intruder) you should ensure the company you appoint to install and maintain the system is a member of the National Security Inspectorate (NSI). NSI members work has to conform with the standards set down and there is a complaints system for customers who are not satisfied with the work. Also a full specification is issued upon completion of the work.
You don't say whether the system has been installed as a requirement by your insurers or not but if so you will find that most insurers insist that it be installed and maintained by a NSI company.
Hope this helps
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