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Posted By Martin Thorpe An organisation that I'm involved with has gone down the line of having Users complete a self assessment questionnaire after reading through some guidance information on working with DSE (part of their induction training).
A competent, trained assessor only visits the workstation to carry out a full assessment if the User highlights a problem.
I feel that this is not sufficient.
Thoughts?
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Posted By The toecap I did DSE assessors course and this is the process. But, you must give the user some information and training on what to look for before they self assess. But this is quite simple in that the DSE user must know the basics of chair use, comfort when usinf DSE equipment etc.
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Posted By Martin Thorpe But do you feel that giving users a copy of the HSE guidance leaflet on the use of DSE is sufficient to enable them to carry out assessments. In my opinion, they need more than that according to the Guidance on the Regulations.
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Posted By PaulB Hi Martin,
The self assessment approach is one that is suggested in the HSE's guidance document (para 39). Although I don't feel this is sufficient on its own, we have a trained assessors who will deal with any problems raised and if they cannot deal with the problem this is then referred to our OH advisers for their input. All computers users are provided with information on how to carry out the assessment and we also run an office safety training course which explains this further.
Cheers
Paul
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Posted By Martin Thorpe Thanks Paul. I've read the paragraph but I think that the self assessment is just part of the assessment. A competent person still needs to look at the workstation and how the user is working.
The importance of training for those completing a checklist is also stressed.
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Posted By Rob Jones It was my understanding that requiring users to read the HSE guidance on DSE and then providing them with the HSE DSE questionarie is satisfactory.
Once the user has completed the form then all form s should be read by an assessor or H&S officer at which point any responses which are negative would be picked up and an assessor would then visit the workstaion and user and disscuss the problem and look at solutions.
If there was concen over the level of understanding taht a user had from reading the HSE leaflet, then would a quick test show that the user had understood the leaflet/guidance?
RJ
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Posted By William O'Donnell We too looked at the self assessment route. Or particular programme was one of the on-line options. However we did not proceed when our Legal Department expressed the view that such assessments did not meet the requirements of being a 'suitable and sufficient'assessment of the risks. When we approached the company who were trying to sell us their product they agreed, but said that their programme was a Management Tool to prioritise high/low risk users but that an assessor would still need to carry out workstation assessments. Personally I can see potential problems with self assessment. It is difficult to see anything wrong with something you have been doing that way for years. Anyway if self assessment is the answer then lets do away with all safety officers and everyone, no matter what their job, can do their own assessments.
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Posted By The toecap Well i wasn't rying to suggest that the self assessment approach was the answer. Perhaps a presentation as to what they ought to look for and why. I would suggest that there is a duty to do it but, (don't bite my head off here) surely there are greater risks that DSE assessing. I and a constuction safety bod and i have greater risks with a whole host of working at height issues. You may need a light metre and other instruments to do the job properly.
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Posted By The toecap I need to learn to type properly. Perhaps i need a 10 min break from the screen
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Posted By AlisonM Toecap,
While I agree there are industries where the risk to the individual is probably much greater, there are still risks associated with DSE work. For example - MSDs, stress and the impact that can have on the physical, behavioural, cognitive and emotional wellbeing of the individual and eye strain to name but 3 issues that have been linked to DSE use.
While this might not kill you [though stress may make you suicidal so we can't rule it out completely!]. These issue can have a detrimental impact on an organisation leading to sickness absence, low staff morale, high turnover of staff etc..so employers have a legal duty to conduct a "suitable and sufficient" risk assessment for those working with computer equipment.
While self assessment is often seen as a way to speed up the process, it relies on the individual completing the form honestly and herein lies one of the problems. The person may say everything is fine with their workstation but lean forward to view the information presented or stretch their arm to use the mouse. The software can't "see" what the person is doing so must take as red the answers provided. I've completed 100's of assessments [including ones where the person has pre-completed the questionnaire] and there is usually at least one question completed incorrectly. Most common - does the backrest adjust? [answer no - when I have a look, it does but the user didn't know it could...answer yes, but it's far too low to provide any support].
Personally I'd use the self assessment as a training package then undertake individual assessments to check what they have said to be on the safe side.
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Posted By Malcolm Chambers For any employees who use a computer for more than one hour per day, we have a powerpoint presentation that they must watch that explains all of the how to's. They then fill in the self assessment form. This also applies to any new starters as part of their induction.
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Posted By Paul Parry My approach which seems to work is this:
1. Full DSE (workstation) assessment and training... on arrival.
2. On review (if no significant issues noted on initial assessment)send out self assessment questionnaire's but offer the option for an individual assessment if staff are not confident or happy(full assessment again as 1).
3. Review self assessments to check if they differ from previous assessment and again complete as 1 if required (significant differences or concerns).
DSE (workstation) assessments initially should train as well as assess, and our self assessment questionnaire's are pretty much self explanatory and also contain 4 main pictogram's of desired posture / viewing distances etc.
Seems to work pretty well for us.
Paul
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Posted By Andrew Meiklejohn I have used this type of system in the past. It's not ideal but can provide an adequate level of information for the employee to make an assessment. All depends on the environment and the numbers of DSE users.
Sometimes it's easier to train managers to spot problems. Other aspects of this is that you can give employees all the aids in the world and they may not use them properly. So you need some re-inforcement.
Plus the HSE will give out improvement notices for poor DSE posture...
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Posted By Mike Our system is:
All staff subject to DSE use a self-assessment software tool lasting about 1 hour with a scored "exam" at the end. If they raise any issues in the self-assessment a trained assessor will visit to decide corrective action, but they can ask for an assessor at any time for any reason. Both direct line managers and the safety function monitor the process and the scores. I should emphasise that the role of the direct line manager is important in our system because of their personal knowledge of the individual and their suitability for self-assessment.
Perhaps we could do more but I don't think we have to. It's proportionate and meets HSE requirements.
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Posted By Dave Daniel When I was Group Safety Adviser in Rover Group (1976-89), I had details of all claims, injuries and ill-health at my disposal for 100K dropping to 50K employees as time passed.
I have to say our workforce knew all about RSI .. on seat manufacture, press operation, and assembly. When I left we estimated we had some 3,000 computer workstations including high volume data entry etc. Even after I went back as a consultant in 1991-3 they'd not had one reported incident of RSI on computers.
I can only conclude that the risk is very small and my subsequent experience tends to confirm this. With only a small risk to crack, you should not invest in a sledgehammer and in my view, a self-assessment form is a good starting point.
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Posted By Pete Baker Hi Martin,
My organisation also utilise self assessments for DSE. There is an annual requirement for all DSE users to undertake the assessment but it is accompanied by an explicit assessment form with pictures and the DSE Policy. I was also concerned over ensuring that we applied a suitable and sufficient approach to the risks associated to the use of DSE equipment and the work station so I instigated a review process for each assessment undertaken. The way this works is that trained DSE assessors are responsible for overseeing the self assessments within their departments and should there be any discrepancies, the assessor comes to me (H&S Manager) for guidance and a decision on what I feel is suitable for resolving the issue. I am happy to share my self assessment form if you feel that it might be beneficial to you.
Regards
Pete
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Posted By Ryan Pavey Hi Everybody, Thought I would post some thoughts on why self assessment and in particular software based self assessment for DSE is a very good way for large organisations to comply with regulations. With software organisations can hit larger numbers of staff more quickly than conventional methods. With the better software you can set a priority for each risk assessment question or sort the risk to show how many and who are suffering from each issue. This means that high risk members of staff or high risk issues within the organisation can be addressed as a matter of priority. A software solution also enables organisations to deliver standardized training to staff and keep centralized records that can be reported on. Again, with the better packages a full audit trail can be kept for each risk assessment so that you can demonstrate what has been done to resolve each individual issue. Roll-out and chasing for completion of the process can be helped along by automated emails to staff and line managers. From a legal perspective users complete training first, followed by a multiple choice test. Only once a user passes the test can they complete a risk assessment, this is vital for compliance purposes. In my experience software solutions have been installed by organisations following an improvement notice and subsequently have been found to be compliant. Purchasing a software solution will not guarantee compliance as, like a manual process it needs to be managed properly, what a software solution does provide is a means of making the task a lot easier and more effective. Ryan ryan@essentialskillz.com
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