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#1 Posted : 14 September 2007 11:12:00(UTC)
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Posted By Ian Blenkharn
During an early trip along the A40 today the number of commercial (and private) drivers hurtling along, changing lanes and making both left and right hand turns while using hand held mobile phones made my blood boil – not as much as the idiot drinking from a can and fiddling with a newspaper, or the woman putting on her make-up, but bad enough!

What to do about this? The Police seem reluctant to act, claiming all sorts of workload and practicality issues. Education through national publicity campaigns may have gone as far as it can, so what about H&S legislation? Parliament has decided that the use of a hand held phone while driving is dangerous. So why no action against the employer – who may well have their name and contact details emblazoned across the vehicle and can thereby be readily identified? HSAWA S3 will surely do quite nicely.

Many, perhaps most, of the companies who fail to stop their drivers using hand held phones will employ at least one Safety Officer/Manager, who may well hold a board position. Perhaps only the tip of a huge iceberg, this raises another far-reaching and for some, quite uncomfortable, question – what is the status of these H&S professionals who fail to control this and other hazards? The often-used but lame excuse that “we are only here to advise” is unacceptable – if the “advice” had been adequate, corrective action would have been effective!

IOSH and other regulatory bodies define professional standards and in so doing provide an essential safeguard, though this may be more apparent than real - that regulatory role has teeth only if enforcement of professional standards is implemented and ultimately if sanctions are imposed! How far do things go before the IOSH professional standards committee flex their muscle and impose an obligation to retraining, a probationary review or supervision requirement, or strip ineffective H&S staff of their qualification and professional registration?

Draconian? Well, perhaps it is for those who disregard the implications of their drivers using mobile phones, though I’m not so sure. The evidence is clear that this can, and does, cause many accidents, and lives are lost. The example can be frighteningly germane.
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#2 Posted : 14 September 2007 11:50:00(UTC)
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Posted By Mitch
I agree with that reporting the offenders to their employers is the right way to go however be careful earlier this week having witnessed this on the M1 I rang to report the driver and nearly crashed the car I was driving!
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#3 Posted : 14 September 2007 11:56:00(UTC)
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Posted By Raymond Rapp
Mitch, naughty, naughty...
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#4 Posted : 14 September 2007 12:16:00(UTC)
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Posted By Mitch
It is Friday and I'm off to the pub in erm 11 minutes, I will be walking!

Have a good weekend everyone
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#5 Posted : 14 September 2007 13:24:00(UTC)
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Posted By Steve Cartwright


That's it. Its all elf and safety's fault that car, van, wagon drivers are still using their mobile phones whilst driving.

Is there anything else you want to blame us for?

How do you know that these drivers were on company business. They might be driving for pleasure etc.

I might be mistaken but hasn't the Government just introduced stiffer penalties for people caught using their mobile phones whilst driving.

The last time I checked I thought it was the Police who enforced the law.

As the title of your post suggests TAKING RESPONSIBILITY. I would suggest that the drivers in question should be held responsible not the Elf and Safety Officer/Advisor/Manager. They make the choice whether to answer the phone or make the call.

I think its about time Dept Managers be held accountable. After all there the one's being paid to make all the decisions.

Can I ask did it make you feel better now that you have got this off you chest?






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#6 Posted : 14 September 2007 13:32:00(UTC)
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Posted By DRB
Ian, chill out will you before you blow a gasket!
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#7 Posted : 14 September 2007 16:32:00(UTC)
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Posted By Ian Blenkharn
That proves a point - doesn't matter what goes wrong (mobile phones are just a convenient example used to flush out opinions), it's not our fault! The only light on the horizon is that nobody, yet, has offered the 'only here to advise' excuse.

Of course, individuals have a personal responsibility and liability in law, but so does the employer for the actions of their employees. Put that same man in a defective vehicle and the employer/owner is liable for defective breaks, steering or whatever. A driver who is "defective" in the safe control of his vehicle must similarly the responsibility of their employer.

It's all about taking responsibility, and being accountable for those responsibilities.
Some do, but obviously some do not want to accept that professional responsibilty if it might include a professional standards committee review.

Some may see it differently, but as I sit on the professional standards panel of another professional body I cannot agree. That it's someone else's problem, and someone elses responsibility, is the antithesis of high professional standards.
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#8 Posted : 14 September 2007 18:06:00(UTC)
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Posted By Richard Altoft
in round figures workers killed in the workplace total 250, workers killed on the roads total 1500 (and others killed total around 2000 more)
perhaps H&S professionals do need to reconsider where their focus should be. Problem is a death by failure to take due care on the roads is seen as a driver crime but in the workplace it is seen as an employers crime.
Just as dead and just as criminal but most managers and employers do not see behaviour of their drivers (or even their own behaviour)on the roads as a safety issue or worthy of their attention and they direct the H&S professionals accordingly
RoSPA seem to focus on this more than IOSH do currently
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#9 Posted : 14 September 2007 18:17:00(UTC)
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Posted By Crim
What ever did we do before the mobile phone?

I passed on a telephone message to someone today, on his mobile phone and he said he couldn't return the call because he had no money on his phone. he was in the centre of Liverpool and I suggested he use a pay phone and he said

"oh yeh".

I quite often experience calling someone on their mobile and they answer stating that they are driving and will call back when they arrive wherever they are going because they can't use the phone while driving?



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#10 Posted : 14 September 2007 21:53:00(UTC)
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Posted By D H
Interesting thread and some interesting comments.

DRB - you have obviously never had to take evasive action on a motorway with your loved ones sitting beside you because some one was not in control because they were using a mobile. Good for you and I hope you never experience this situation.

Yes, if the employer issued an unsafe vehicle, then all hell would entail.
But what if the driver - on work business made that vehicle unsafe because of what they were, or were not doing while in charge of that vehicle on the motorway?

There was a fatality in my region where a young motorist left the road and struck a tree and killed himself. police later revealed that 10 seconds before the crash, he had sent a text message from the phone found in his hand!
Sorry for the lad but at least he only took his own life - - listening DRB?

So how do we deal with this? Legislation that covers all members of the public should also be endorsed by companies.
Any one driving on business should not be called by the company - yes i have had it from my own company before - but this has been stopped by upgrading and communicating this ruling. If we need to check progress etc this should be planned before the trip (lone working guidance?)
And instructing the driver not to use the personal mobile while driving.
If the HSE were to add the amount of people killed at work while driving (comes under Road traffic Regs) as part of their work duties - we may get some acknowledgement of the obvious problem we have.

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#11 Posted : 15 September 2007 12:33:00(UTC)
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Posted By Merv Newman
Two examples.

I've driven well over 1 000 miles this week. Mobile phone was plugged in but never answered until it pinged to say a message had been received. Then I stopped. Usually within 5 minutes.

Second, I nearly got wiped out by a white-van driver who wandered into my lane. Mobile phone. Rapid toilet break required.

Third (who's counting) I work with motorway patrollers who need to know instantly what is happening on their beat. The message comes over a speaker and THEY ARE NOT ALLOWED TO ACKNOWLEDGE RECEPTION.

Actually, I think that these guys have just about the most dangerous job in the world. You try working with a procession of 40 ton Spanish HGVs going past within a yard of your back. I'd rather be on the UXB squad.

Merv
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#12 Posted : 15 September 2007 19:19:00(UTC)
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Posted By C.J.
Ian,
Can you give us detailed guidance of how a H&S Advisor can stop all of his employees using a phone while driving.
If you can't then don't try and critise on this forum.


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#13 Posted : 15 September 2007 21:59:00(UTC)
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Posted By steven bentham
Ian

It is not possible for HSE or Environmental Health Officers to enforce Section 3 of HASAWA for use of mobile phones by drivers.

Nice try: but sounds like a rant . .

You have to accept it is a Police matter.

If your that keen to save us all; take the details of the drivers and report it to the police. Go and give a written statement and attend Court with the Police.

But its not the job of a safety adviser, is it?
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#14 Posted : 15 September 2007 22:49:00(UTC)
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Posted By D H
Hi CJ and Steve B. I really think that Ian has come on here with a serious problem and is asking for a debate as how we better the standards ( or lack of) that are currently in place.

I am amazed at the amount of people who try to slopy shoulder things but if it happened in your company on Monday morning you may also seek advice.

There is a high potential for damage or injury and possibly worse if our drivers are guilty of these offences. SO what do we as advisors do about it.
We can also sloppy it off to the police as Steve suggest

"You have to accept it is a Police matter.

If your that keen to save us all; take the details of the drivers and report it to the police. Go and give a written statement and attend Court with the Police.

But its not the job of a safety adviser, is it?"

But if the driver is in our employment then it is our responsibility.
Think people - this is a serious situation and maybe a tread that could be moved to the members forum for better debate?
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#15 Posted : 16 September 2007 09:04:00(UTC)
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Posted By Ian Blenkharn
If you let individuals into an industrial environment and they break the rules of safety, there are several issues - their own responsibility of course, and those who are suppose to manage, instruct and supervise them. Let them use a power press (or whatever) and there is a risk. That is managed with training and supervision, and a set of defined rules. Would you let them operate it while using a mobile? If not, why is a 40 tonne HGV different?

And as for taking responsibility? There must be the same responsibility as for the bench press worker. If staff fail to act in accordance with safety rules in the work environment is that 'their' problem? After all, you can't 'make' them wear PPE, you cant 'make' them use the safety guards and other devices, or check their work, or maintain, operate and store equipment properly and in acordance with 'your' rules.

If you think that, the assumption is that everything is 'their fault'. So just what are we here for?

As for professional responsibility, one vital point has not yet been picked up, but maybe nobody wants to grasp the nettle. If we fail to control matters of safety, and fail badly, should there be a professional sanction? Where staff fail to act safely, and the underlying reasons are bad advice or ineffective safety management, bad training or ineffective safety planning and supervision, as opposed to some obvious and deliberate or malicious failure by the worker, who takes responsibility?

Some respondents obviously feel that it could never be their problem. I disagree, and where that situation is proven, fairly and properly, then the relevent professional body must stand up to the mark, investigate, and where appropriate, must act decisively. Many professional bodies take a tough line on professional standards, and for some that is a statutory duty. A tough stance, but it serves to provide an additional and sometimes essential level of protection to employers, employees, and to the public.
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#16 Posted : 16 September 2007 15:21:00(UTC)
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Posted By Catman
Hi All

Emotive stuff.

My opinion,

We absolutely should tightly control this issue in relation to employees under our remit in our working time. Employees should be trained so that they absolutely understand where the line is.

We cannot get involved in policing road safety in general, yes I understand the admirable desire to ensure safety in all aspects outside as well as inside our working lives, but to suggest we are failing in our professional responsibility by not reporting every mobile phone offender we see would be unrealistic at best.

If every one of us controls our own workforce in this group, it will help a lot, any further than that is a societal rather than occupational issue.

TW
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#17 Posted : 16 September 2007 20:59:00(UTC)
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Posted By Stuart James Gornall
Ian


In response to your post regarding the use of hand held mobile phones

PERSONAL RESPONSIBILITY OF THE DRIVER

APPROPRIATE ENFORCEMENT BY THE POLICE AND PUNISHMENT BY THE COURTS

THIS IS NOT I REPEAT NOT THE 'RESPONSIBILITY' OF HEALTH AND SAFETY PROFESSIOINALS

What you have witnessed is very frustrating but is indicative of the society. The only thing many people understand is a deterrent

An interesting post

Please don't take this the wrong way but are you a practising Health and Safety Professional ?

I only ask this question due to the nature of your post which I find hard to understand

Thanks in anticipation of your reply
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#18 Posted : 17 September 2007 09:24:00(UTC)
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Posted By Ian Blenkharn
Yes I am, though in a particularly narrow and specialised field. I also sit a professional standards committee and deal with these issues on a regular basis.

But you misunderstand the issues involved, that are far deeper than one driver breaking the law.

Let's assume it's not one driver, but most of a fleet. Is that their own problem, separately and individually? At that scale, what does it say about the company and its safety staff?

Got a D&A policy? Stick to it rigidly? But you cannot duck out of it when your drivers go off site and hit the road with 40 tonnes behind them? Either you take responsibility or you don't.

The news today tells of a demonstration in London to focus attention of the many construction companies that repeatedly flout H&S law. Some of those firms will have professional H&S staff, but are they taking sufficient responsibility, and if not have they gone too far to retain their qualifications and professional registration?

The greatest asset that any professional body can have is the high professional standards of its members. That asset must be safeguarded by rigorous entry standards and an obligation to training, examination and peer review, and CPD. The ultimate sanction is a professional standards committee that must exercise the power to sanction those who fail.

The orgiginal post was structured to explore this, and it has certainly been illuminating. Some see only the superficial issues, others want to excuse themselves for their own professional standards. That is very sad.
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#19 Posted : 17 September 2007 09:41:00(UTC)
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Posted By Merv Newman
I think this could be turning into a "members only" thread, but it is illustrative of the dilemmas (dilemmae ?) that we all face in daily life. I drove past a building site yesterday and saw a worker tight-roping along the top roof beam. Should I stop and remonstrate with him and his supervisor ? Not if I wish to maintain my teeth in their current condition. (slightly dodgy)

Drove past another construction site this morning (having recuperated the Sunday Times)

All three workers observed were wearing safety shoes, Hi-vis, hard hats and gloves.

Do I stop and give positive feedback ?

You guess.

Merv
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#20 Posted : 17 September 2007 09:55:00(UTC)
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Posted By holmezy

Hi All,

This is obviously, and quite rightly a very emotive subject. I'm sure that most, if not all, of us see people on the phone whilst driving every time we venture out. Its a very difficult problem to solve.
The law now says that its illegal to use the phone whilst driving which is great in principal. As people we have a moral and legal duty to abide by the laws of the land, and most do. However, there is an ever increasing number of folks that either think the laws dont apply to them or that they won't get caught. How do a small number of police control a large number of vehicle drivers? At present they can only act if they see someone using the phone, so the odds are very firmly stacked against the police.
As a H+S person, I set policies and try and educate our employees about the law and emphasise that use of the phone is strictly forbidden. Add to this all the driver checks, medicals, vehicle checks etc then I consider it to come under my remit from a company responsibility whilst the employees are at work. This falls flat, because I cant monitor every employee that drives, all the time. How do I know if the employee has used his phone?
I suppose we could phone him and see if he answers the phone? Maybe he'll say that he has just pulled into a service area? Its a bit like the smokers who sneak of to the bikesheds, we know they do it, but difficult to catch them.
As for H+S reporting drivers that they see using the mobile phone. Yes, I suppose we have a moral duty to report a crime, but no more than a memeber of the public, or are we only concerned with drivers, (or own or others)that are at work at the time? Again, how do we know?
I am totally against using a phone whilst driving, however, its a massive task to police every vehicle. Most people will continue to use their phone until they either have a serious accident, are caught and prosecuted or when the deterrent becomes so high that it becomes not worth the risk, ie instant 12 month ban or whatever. And even then, there will still be a minority who feel that the law doesnt apply or they wont get caught.
I used to joke that I would be happy to drive up and down the motorway, or just around the cities, towns etc and take down the registration numbers of anyone I saw on the phone for £10 a time. I'm sure I could make a decent living out of it! Maybe its not such a bad idea after all!

I dont think there is an easy answer to this problem and until it becomes as socially unacceptable as assault or gbh or murder etc then it will always be with us.

Perhaps technology can come to our aid and invent a blocker that stops phones working in cars?

Holmezy
to
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#21 Posted : 17 September 2007 10:32:00(UTC)
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Posted By Crim
A blocker that stops phones working in cars, what a brilliantly great idea!

Then somebody can make a fortune by inventing a blocker blocker and sell it on ebay.
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#22 Posted : 17 September 2007 12:43:00(UTC)
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Posted By Steve Cartwright
Section 7 of HSWA

General duties of employees at work.

It shall be the duty of every employee while at work;

to take reasonable care for the health and safety of himself and of other persons who may be affected by his acts or omissions at work.

and

as regards any duty or requirement imposed on his employer or any other person by or under any of the relevant statutory provisions, to co-operate with him so far as is necessary to enable that duty or requirement to be performed or complied with.

Is that what you mean by taking responsibility?
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#23 Posted : 17 September 2007 21:32:00(UTC)
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Posted By Pete48
Ian, you raise some interesting points in your posting.
Whilst I agree with your point that standards are a cornerstone of any profession, I find myself struggling with the concept that it is the H&S professional who is guilty of misconduct or malpractice by failing to ensure that best practice is actually used at all times in all situations. There is surely a difference between individual malpractice/misconduct and organisational failure?
I also find your comment about “if the advice had been adequate, corrective action would have been effective “as puzzling. I suppose it depends on what adequate actually means? It further fails to recognise that in many organisations, especially larger ones, the duty to manage may not be vested in the H&S professional but in other postholders. Therefore to undertake matters outwith the job description may in itself be construed as unprofessional.
I know many accountants, for example, who have given timely professional advice to businesses who have subsequently ignored that advice and failed. Or how about my GP who advises me to lose weight; how far does his professional duty extend? Are you really suggesting that sort of organisational failure should determine a professional competence review?
Now, if the advice given is proven to be unprofessional or incorrect and that subsequently causes failure, then I am closer to your view. But once again it would depend on circumstance. The difference between negligence/professional misconduct and failing to advise on best practice is a wide and variable gap.
I feel uncomfortable about your suggestion to use H&S law to enforce Road Traffic laws. It just feels messy and unnecessary. What exactly would be the benefit and how would this be demonstrated in reduced offences and deaths on our roads? The offenders know they are breaking the law already, without proof of complicity of the employer, it "a folly of his own" surely?
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#24 Posted : 18 September 2007 08:51:00(UTC)
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Posted By Ian Blenkharn
Pete48

Of course, you're right. It is a mater of degree and that needs to be defined, measured and investigated thoroughly in every case.

But in raising his issue, the responses are sadly predictable. We are responsible people and know exactly what must be done, but we can't/shouldn't/wont be challenged when it goes pear shaped. Of course none of us can be perfect and errors will occur. Too often, or too serious, and steps must be taken to make sure that professional standards and responsibilities are being met. If investigation reveals that they are not then something must be done. Most respondents seem to believe that, whatever the degree - small or large - they should be excused from challenge. I had expected no more, though was quietly hoping it would be somewhat better.

Most professions manage professional standards. Transgress, and [ultimately] you're out. We expect that of healthcare staff, of pilots, and others. Why not of safety professionals?

In some many of those professions, professional standards committee minutes are available in the public domain, to provide reassurance that standards are being maintained and, in extremis, action is taken to enure that is is. Why not here?

A challenge? A threat? Or perhaps an insult? No - Think of it more as maintaining and supporting the profession. It's a positive thing, to protect the many from the few.
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#25 Posted : 18 September 2007 09:12:00(UTC)
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Posted By FJ
"A blocker which prevents mobiles being used in cars"- surely its already been invented- its called the on/off button - or are people too insecure to switch it off whilst driving (our present Policy although Managers are trying to rescind it (the world has not ended with it in place)- even the "bell" can distract ("now who was that, shall I pull over...."?)
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#26 Posted : 18 September 2007 10:39:00(UTC)
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Posted By Steve Cartwright
Ian

In your original post you gave the impression that H&S Professionals should be held accountable for the actions of others in the organisation in which they work for.

You may be disappointed by most of the responses to your post but in the REAL!!! world most H&S Advisors/Officers/Managers have no authority over fellow employees. They are simply employed to give advice, investigate accidents/near misses, develop policies and procedures , carry out training etc.

99% of employees will have a Supervisor/Manager to whom they report to. Supervisor/Manager is responsible for ensuring that employees under their control follow company policies, procedures etc.

Most companies will have a mobile phone policy in place which should then be inforced by Directors/Dept Heads/Managers etc.

As stated in earlier response employees also have a duty of care under section 7 of HSWA. If the H&S Advisor/Officer/Manager was sitting next to Van Driver when he/she was on the phone I would say you had a valid point. But to suggest that the H&S Officer/Advisor/Manager should be held accountable for the failings of others is very disappointing especially from one of our own.

Steve
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