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Posted By RichardC1973
Has anyone some advice please.
I need to show or record that the plumbers where I work are competent to use various pieces of work equipment. I was thinking that if there was an accident then an inspector may just ask "...was he really competent to use that equipment?".
A number of the plumbers have been apprentices and have as such gone through college. On leaving college there is nothing in the paperwork that says they are competent in the use of xyz tools. The situation is worse for those plumbers now in their 40s to 50s who think that they are competent, albeit all those nasty habits or safety shortcuts and there are no records whatsoever.
We have tools like hand-tools, battery-powered tools, mains (110v) drills, saws etc. and kit like a tripod-mounted threading machines and an oxy-acetylene kit.
It seems as if I am on a hiding-to-nothing should an accident occur as there is no clear record. I don't know how I can satisfy the requirements of a record of competency and training and to advise the boss that all the employees need to go on courses - even if there are any - would not go down well; it doesn't seem a sensible approach either.
Any ideas please.
Thanks
Richard
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Posted By Martin Taylor
This is a very good question and difficult topic.
I would say that it is possible to accept that an individual is competent through other than bits of paper:-
1) supervisors opinion (given supervisor is adequate)
2) no of years experience without incident
It seems to me that we can drown in paperwork to 'prove' competence to inspectors or solicitors.
And how often do those bits of paper actually prove competence - it is after all more than having attended a training day 30 years ago and possibly passing a test.
Perhaps the best way is to have a periodic assessment of the individuals - by their supervisor or by independent assessor and to record the conclusions (actioning any identified deficiencies) - nice idea but is it practicable and what about the highly skilled craftsman - is it necessary to assess something that is demonstrated everyday
I have woffled a bit here but I think that this topic deserves wider discussion - or perhaps previous threads have done the point to death - if so can somebody reference
ta
Martin
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Posted By andrew morris
I agree with Martin to most extent, but would add that you need to work out what equipment they use, work out ho it should be used safely and make sure they know how to use it. Training for competancuy doesn't have to be external for most pieces of equipment... Produce a series of bullet points for the safe use of the equipment, go through it with them, sign a contents sheet off, and regularly review/assess
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Posted By Robert K Lewis
You cannot train for competence as training is an element of competence. Richard's question touches on the very real need to manage competence in an ongoing manner. Periodic review of performance is bt one element of this.
If you would like to email me I am free to talk to you any time week commencing 01/10 when I am back in my office.
Bob
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Posted By andrew morris
Not sure I completely understand whether the alst post supports mine or not, but I agree that training is only a part of competance, but an important building block.
If you have an employee that has not been adequate informed, instructed and/or trained they will not be considered competant. If something goes wrong, the first thing that will be asked for is training records - Experience is always jaded by bad habits, just because someone hasn't had an accident in 100yrs doesn't mean they are doing it safely... And it is also unproveable unlike signed off training....
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Posted By andrew morris
or reviews/assessment I should add
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Posted By andrew morris
Right, it sunday night so I'm gonna stop after this one... I just keep thinking of bits of info... You will have to do the training, if not to show competance, to show compliance with S2 duties and PUWER duties. You have to inform, instruct and train staff so that they can work safely (S2 of the Act) and train staff on pieces of work equipment provided for use at work.. but like I said earlier, doesn't need to be external.
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Posted By Paul Oliver
think about vocational qualifications (NVQ's) for your employees.
CITB will be able to assit.
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Posted By Colin Reeves
Paul
All the employees referred to have had training (apprenticeships) so why further training? What is needed in my view is regular, recorded assessments by a competent assessor - not further training which will be counter-productive "I know all this so why bother listening".
This competent assessor can be internal, if available, or external.
Colin
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Posted By andrew morris
Sorry to be pedantic, but original post says there is no paperwork to say they are competant on tools x,y or z... the original training as a plumber could have centered on wrenches and rhubarb - unless the certificate or other proof says otherwise... We are here to worry about proper health and safety management, not whether staff say they have been shown on it before... Richard, you have to remember, if they have an accident, the insurer/inspector will not accept a general plumbing qualification as proof they can use oxyacetaline without some form of training (which says they have been trained on oxyaceltaline) and assessment... Honestly, read Section 2 of the Health and Safety at work etc. Act 1974, Provision and Use of Work Equipment and Management Regs... They all say Train, train, train... One last one before I stop forever on the thread - Can you guarantee it is identical equipment to that which they were trained on at college (if you can prove they were)... No advances in technology since then? No updates to the models?
I honestly think you are on such thin ice if you don't ensure trained on the equipment both in terms of civil and crim its just not worth it... On another note, would you let them drive a FLT or do manual handling if their plumbing certificate didn't say they'd passed those and you'd not trained them... I hope not....
Peace out...
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Posted By Carol Moore
Not sure if this is of any use to you. When I was training people to work in confined spaces, we, as trainers, annually brought in Manufacturers of our equipment, to update/refresh us. They put us through our paces to ensure we knew what we were talking about and then certificated us to that effect. Could this be useful for your concerns on competency to use equipment? Maybe that it is not necessary on all small hand held type of equipment though. As I think has been said before, competency comes with experience not just training but then complacency can also come with experience! Good luck.
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Posted By Martin Savage
My interpretation from HSE acops etc has always been that competence is a combination of Knowledge, training and experience.
In this case it seems to me that:-
Knowledge - it should be evident to anyone who questions them that they know their onions on traditional plumbing. It may be worth checking how they keep up to date with developments in modern techniques, tools and materials though.
Training - An apprenticeship should be adequate evidence of training, though see below.
Experience - Yes, plenty.
As already stated a good way of demonstrating competence, which takes into account all of the above criteria is to obtain an NVQ and possibly also a CSCS card. You may also be able to obtain government funding for the NVQ of level 2, or part funding if NVQ3 or above.
Good luck.
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Posted By RichardC1973
Thanks for all the helpful information. What I am initially going to do is to draw up a list of the tools / equipment that we have and use. I am then going to get the foreman (supervisor) to sign off that the individual is competent to use the equipment. I like this aspect because for me it is one way of getting or promoting the health and safety culture within the firm. Getting the foreman to sign that he believes the person is competent may get him thinking, especially if his head is on the block. I feel that I still have to be wary as experience can lead to complacency. The whole area of competency does seem to be a little unclear with decisions being made on judgments with no hard and fast rules. It definitely needs careful handling.
Thanks
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Posted By Philip McAleenan
Richard,
Competence continually keeps coming up as a topic that concerns many in the industry, and there are so many views on that matter that often we are left wondering what the position is and how we are to measure it.
If it of any use to you and others who contributed to or read this thread, the Ireland and NI branches of IOSH hosted a major conference this week with papers presented on competence, training and interactive planning. Two of those papers are on-line at http://www.web-safety.com/ (click on the conference icon, Map of Ireland). They provide a perspective that competence is more than simply a record of attendance on training courses and that much wider considerations come into play the older and more experienced a person becomes.
I hope that they are useful, contact me directly if you want further information,
Regards, Philip
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Posted By Andy Brazier
Requirements for competence should come from your risk assessments. This should consider risks of using the wrong tool, or using the correct tool in an unsafe manner. These are two key competence issues.
This approach means you will identify different levels of competence requirement, and can use different methods of demonstration. I would suggest the following categories may apply:
1. Low risk - no formal arrangements required
2. Medium risk - generic assessment of how to use the tool is required
3. High risk - specific assessment of how to do the job, including correct use of tools is required
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Posted By Robert K Lewis
Competence and its maintenance is much more about proper management systems that involve review, standards for measurement, assessment of performance along with other maters such as behaviours and attitudes. The HSE guidance for competece management systems in the safety critical and safety related control systems sector has been published and provides "food for thought" for all work sectors. The HSE themselves state in the document that it provides good practice for other work sectors.
Like the NI branch the Midlands branch focused heavily on this term in construction in their May conference. It will continue to be an issue as long as we continue to see competence purely in terms of training needs and paperwork. Structured professional/trade/other development on an ongoing basis is a key to all performance and is one of the reasons why IOSH and other professional bodies have placed it so clearly at the core of their development.
Bob
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