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Posted By Bob Youel
Anybody know of a professional [Dr Of Human Factors etc]'behaviour' trainer / educator / presenter in the N-West to operate with senior managers etc
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Posted By Ian Waldram Not directly,but there's a trial CPD course on "Delivering performance through culture and leadership" which might help - and one of the trials is in Bolton (see member news for more details).
As one of the presenters, I should declare an interest, but can also say that a possible development (if attendees indicate the need) is a variation targeted at Directors, etc.
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Posted By mark linton
I was recently on a very good course with a gentleman called Dr Tim Marsh, works for Ryder Marsh Ltd, a company that specialises in behavioural issues. Their base in the UK is in Manchester.
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Posted By Bob Youel
Thanks for the input!
whilst I like the CPD course idea the area I am thinking of may easily lead to court cases so a competent person as against a CDP person is what I need
I worked with Dr's of Human Behaviour etc on Nuclear safety cases and similar areas for a long time and learnt a lot; the biggest lesson is that if there is a potential court case you should use the best available help that you can
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Posted By Ian G Hutchings Hi Bob
It depends exactly what you are seeking to achieve. Many very successful and renowned change management consultants are not PhDs.
There are people I still have contact with in organisations such as DNV, DuPont, Lloyds etc. who may be able to help. You may be better calling them direct.
If you are looking to change 'attitude' or 'behaviour' of managers there are several stages that will need to be applied, including analysis rather than just running training, which will not work on its own. Though sometimes a very good brief workshop can sow the right seeds for questions and pull from management prior to applying any sort of solution.
All the best
Ian
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Posted By Robert K Lewis Ian W
My, my that was a naughty advert Ian. The moderators normally jump hard on self advertising. I have run foul of them too even on a branch event!!
Bob
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Posted By Merv Newman Bob,
go for Tim Marsh. I think his organisation is about the best in the UK at the moment. (all the rest of us have emigrated)
Merv
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Posted By Ian Waldram Sorry Bob - but it is a new IOSH course, and I receive nothing for presenting! I thought it was too good a chance to miss, given that the other presenter is a PhD with strong academic links, which seemed to be what was sought.
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Posted By Robert K Lewis Ian
Am trying to get onto it anyway - It looks interesting.
But it does make you wonder why the Mods are so sharp on it sometimes when it is an open forum.
Bob
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Posted By Kieran J Duignan Bob
Since you state that 'the area I am thinking of may easily lead to court cases', I wonder whether you are appropriately specifying the course in terms of 'behavioural safety'
As someone chartered in HR as well as OSH and psychology, I'm reasonably familiar with all the variants on behavioural safety. My assessment is that it is a relatively (please note this qualification) rigid variant of behavioural leadership.
The example of the course referred to by Ian and those publicised by Dr. Marsh illustrate the point I make when you compare them to the sixty years' action research that is finding expression in 'behavioural leadership'.
This isn't an ad hoc criticism: the principle at issue is that robust safe behaviour calls for behaviouralleadership far, far beyond the domain of safety during the phases of change due to the nature of first and second order changes.
If you get your training specification out of alignment with the necessary changes to your organisation beyond safety management, how will you cover the risk of accelerating the slide to 'court cases' (plural) that you refer to?
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Posted By Merv Newman Kieran,
We don't often disagree, mainly because we don't often have both of our feet touching the same ground at the same time. However ...
Behavioural leadership is simply an essential part of behavioural safety. You can't have employees behaving safely if management don't give the lead and the example. And the support.
Well, I suppose you can, but that would be totally hypocritical.
My best BBS programmes happen when managers participate in (but do not impose) the choice of safe behaviours. They then support by recognising, rewarding and reinforcing those safe behaviours. And, of course, adopt them themselves.
I'm at a site tomorrow (Limoges) where we had to do a total re-boot. A new director, on whom I had not had time to get my hands, wrecked the programme by constant criticism and not wearing safety shoes. Now we have yet another manager (4th in three years)(who I think I may have met in a former life)
We may have to do yet another reboot (thankfully head office is convinced it is the way to go) But it is working despite "leadership" problems.
Damn. I think I'm agreeing with you.
Have a nice day.
Time for breakfast. And I'm running out of wheatabix. Damn. It'll have to be porridge. Again. Damn.
Merv
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Posted By Kieran J Duignan Dear Merv
In so far as there's a substantive difference between what we're advocating, I believe that it's due to your lack of attention to the impact of HR on processes of organisational change (for worse or better) and that I'm drawing attention to a much larger historical perspective. It's also not clear how what you are writing addresses the proximate court cases that Bob Youel raised.
'Behavioural safety' is a relatively recent application of the psychology of 'cognitive behaviourism', which itself emerged in the 1970s; as you know, Aubrey Daniels was a leading pacemaker in this technology. Its shortcoming is its failure to ensure that coaching is used AT ALL LEVELS to align individual behaviour AT ALL LEVELS with core targets.
What I'm referring to is the action research that guys like Lewin, Likert and Fleishman conducted in the late 1940s and which over time contributed to indepth cultural change in organsiations, that now integrates with coaching as the practical means of alignment between systems, behaviour at all levels and critical targets. You can read about this in the research published by Georgiades and Macdonell and by Burke, about the culture and behavioural indepth change in British Airways after privatisation during the 1980s.
These targets may include mitigation of losses in court, which is the key issue inherent in the question Bob raised. for unless day-to-day change in behaviour is evident at CEO and director level, the very loosely-specified knotty problem Bob refers to is unlikely to cut much ice with people under pressure or to persuade a court that whatever issues Bob obliquely refers to are being addressed appropriately through behavioural leadership.
Bien amicalement
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Posted By Dominic Cooper Hi Guys
There are many able people who can train on behavioural safety. Why does it have to be a PhD?
Merry xmas Dominic
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Posted By Liz Bennett Try Dr Martin Langham. He works with very high profile clients such as Highways Agency, Cabinet Office, Met Police, Olympics etc and provides life changing courses. He also works as expert witness and conducts high quality research. martin@userperspective.co.uk or martin@conspicuity.co.uk should get him or I have his contact numbers. Liz Bennett
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Posted By Robert K Lewis Whilst I accept that changes in behaviour are needed desparately in all work sectors I always have the niggling feeling that it will still fall short of what our expectations are. The problem is that it still operates a culture of rules, albeit set in a manner of indepedence and self monitoring. In short we remain in the Banking Educational culture set out by Friere many years ago. The art is now how to achive full interdepedence and a conscientization within ALL levels of employee from Director downwards.
Having said that I know Dominic is back around and I would have recommended Peter McKie but he is currently still chair of HSENI. Peter is very good on managerial motivation and Dominic is good on the techniques subject to my above comments and how things have developed for him in recent years.
Bob
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Posted By Frank Newman Bob,
sorry, trying not to be personal but what was that ?
"Banking Educational culture set out by Friere many years ago. The art is now how to achieve full interdependence and a conscientization within ALL levels of employee from Director downwards"
You may be quite erudite but, with just my OU BA, I don't know what you are saying.
We recently pitched and won against three of the major BBS providers. When I asked the MD what our "competitive differentiation" (having looked at the posters on the wall of the management meeting room) was he replied by saying "it's so simple"
We don't do much of the psychology. A bit of ABC, a bit of positive/negative reinforcers. Mainly "how to do it", "why do it" and "let's do it"
Seems to work. But it takes a couple of years to get to the big "zero"
Beef burgers with barbecue sauce and chips tonight. maybe a little Bordeaux. (little means cheap. It doesn't mean "not a lot")
Merv
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Posted By Frank Newman Bob,
sorry, trying not to be personal but what was that ?
"Banking Educational culture set out by Friere many years ago. The art is now how to achieve full interdependence and a conscientization within ALL levels of employee from Director downwards"
You may be quite erudite but, with just my OU BA, I don't know what you are saying.
We recently pitched and won against three of the major BBS providers. When I asked the MD what our "competitive differentiation" (having looked at the posters on the wall of the management meeting room) was he replied by saying "it's so simple"
We don't do much of the psychology. A bit of ABC, a bit of positive/negative reinforcers. Mainly "how to do it", "why do it" and "let's do it"
Seems to work. But it takes a couple of years to get to the big "zero"
Beef burgers with barbecue sauce and chips tonight. maybe a little Bordeaux. (little means cheap. It doesn't mean "not a lot")
Merv
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Posted By Kieran J Duignan Merv
I believe you genuinely have the modesty and sense of irony to appreciate how Robert's references are cultural rather than 'erudite': Friere was a widely-respected radical champion of LITERACY in Brazil, as many who completed the OU Foundation year in Humanities learned as part of their cultural journey (!)
I share Bob's critique of the de facto institutionalisation of behavioural safety, with the result that relatively few OSH practitioners get their heads around it. This is partly because what even the best BBS authorities, including your good self, promote is in practice an unduly narrow model of psychology that lacks cultural awareness.
This is probably an inevitable stage of development, just as Friere's radicalism was, and cultural diversity is long overdue in OSH management. I suspect it is unlikely to be realised until OSH and HR practitioners learn to negotiate co-operatively and creatively as the norm rather than the exception.
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Posted By Robert K Lewis Kieran
It is good to know that others recognise the need to somehow radicalise our approaches to H&S practice. Too much thinking remains in the boxes set out by the national standards for OHS practice that is foundational to all educational courses leading to membership. Even BS type approaches still maintain traditional banking type approaches as we are expected to absorb the given knowledge and somehow regurgitate it in an appropriate form to suit the situation.
A recent thread pointed to practitioners becoming somehow redundant if we succeed in achieving accident free environments etc. I believe however this will be the point at which the profession can take leave of its shackles to achieve what it can and should be.
I apologise however to those who have not noted my previous comments concerning Friere. However you summarised his effect well. We should also remember that he was concerned that the oppressed once liberated should not mirror the actions of the oppressor thus again narrowing knowledge and cultural shift once more to meet their own vision. All cultural programmes have this inherent weakness however unless a conscious effort is made to avoid the pitfall.
Bob
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