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#1 Posted : 22 November 2007 15:17:00(UTC)
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Posted By davidpotticary
I have just completed a first aid risk assessment for a large hotel,each department has had its own risk assessment.

From my findings I have decided to use only appointed persons(the one day HSE course)as opposed to fully trained first aiders.

The reasons for going for a one day appointed person was that I could have more staff trained at the basic level thus providing better coverage.

Although the hotel has a large turnover of guests accident rates are low and emergency service response times are good, we are located near a main hospital.

What are your views on appointed persons as opposed to fully trained first aiders.
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#2 Posted : 22 November 2007 15:20:00(UTC)
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Posted By Peter Taylor14
you need to check new first aid regs
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#3 Posted : 23 November 2007 09:19:00(UTC)
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Posted By Raymond Rapp
In a low risk environment and with the advantages you have mentioned, I would have thought a number of 'one-day' first aiders is preferable.

Ray
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#4 Posted : 23 November 2007 09:29:00(UTC)
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Posted By Jim Walker
Just so long as you realise they are not first aiders and should not be described as such anywhere. Nor should they be allowed to carry out anything beyond their remit.

If your RA shows a rapid response time from Ambulance services the appointed persons would be OK
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#5 Posted : 23 November 2007 09:45:00(UTC)
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Posted By David Bannister
David, as one who carries out external audits and surveys of a range of undertakings I would query whether you have fully considered the risks arising from some of the more hazardous work eg kitchens (burns, scalds, cuts), maintenance (falls, electrics), laundry, (machinery) and the potential for serious injuries that could be attended to by a first aider equipped with more than the AP course knowledge.

Furthermore, as you are a large hotel, have you considered provision of a defibrillator?

As an employee undertaking any hazardous work I would feel a little more secure in the knowledge that a first aider may be available for immediate assistance prior to the arrival of an ambulance/paramedic via London traffic.
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#6 Posted : 23 November 2007 09:59:00(UTC)
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Posted By Paul Leadbetter
David

While I would certainly hope that accidents rates are low, you should consider the likely severity of those that could happen. There is the potential for serious injury in, for example, the kitchens (cuts, burns, etc). Would an AP and external paramedical assistance be a sufficient response?

Paul
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#7 Posted : 23 November 2007 21:28:00(UTC)
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Posted By Lorraine Johnston
Hi, With over 20 years experience, I thought I would give you my opinion on this one. Remember that a one day course cannot allow a person to be the designated first aider and if the course is entitling the person to be a nominated first aid person, they may not be qualified to actually deliver first aid. See the first aid regulations. A nominated person can assist the designated first aider by telephoning for an ambulance and getting a blanket etc, but not deliver first aid for which they have been trainined for. There is no point taking the short-cut cheaper route or only providing the one day course. Much better to have the full course, giving them the competence they require to deal with first aid in a medical emergency.
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#8 Posted : 25 November 2007 19:53:00(UTC)
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Posted By Bruce Sutherland
David

Am with you - I would be surprised if Parliament had intended that there would be a need to have a whole host of First Aiders trained in your business. You have to make an assessment and then provide that level of cover at all times........

I think that you will find that any competent first aid training organisation will customise their course to cover the risks so well identified in the thread.

Re Defibs - if you look at the success rates - ie walk out normally - when these are used in hospitals - they are disappointingly low - - approx 5 % I believe and that is with proper kit and Doctors and Nurses - given that the population they are used on is roughly similar - ie all have heart disease then other than giving the person using them the knowledge that they have tried - I am uncertain in the hands of the average joe in the street that they are really all they are cracked up to be - oh and I mean a trained joe - but joe has no means to ventilate and no other toys

Cheers

Bruce
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#9 Posted : 26 November 2007 11:44:00(UTC)
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Posted By Steve Cartwright
Peter

What new first aid regs. Just checked HSE website. They are still referring to the First Aid Regs 1981.

As for the rest I'm with David and Bruce.

We have a mix, several first aid trained and several appointed person.

Defibs, would not waste me money on them. We had a couple of employees enquire about them, about half an hour later I watched them shovling pasties into themselves and then wander off to the smoking area for a smoke. Could not have been that worried about their hearts.

Steve

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#10 Posted : 26 November 2007 12:38:00(UTC)
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Posted By Dave Merchant
The need for a FAAWer (someone who has done the 4-day HSE course) is always up for debate, and without seeing your place I think yes/no advice is questionable - it has to be based on a risk assessment, and as mentioned there are lots of potential pitfalls you may only notice if you're familiar with the location (kitchens, etc.). Certainly there's no legal requirement that you MUST provide a FAAWer, but if you risk-assess not to there's always that nagging possibility an accident will happen that shows your RA was wrong. At least if you have one on site you've got belt-n-braces. You're not really balancing the cost of the course against the service that person will provide as they probably won't do anything from one year to the next, but against the cost of being found wrong.

It's important to remember that a FAAWer is nothing special in terms of SKILLS, only in terms of their legal status under the 1981 regs. You can get an FAAW cert and be utterly useless in a crisis (I've seen that hundreds of times) and equally you can be a consultant neurosurgeon and not be called "a first aider" because you didn't do that specific course. I once worked in a general practice where the only "first aider" was the receptionist! There is no legal barrier to providing emergency first aid, either in the workplace or outside it, if you don't have certification or "official" training - the law simply requires that you act in a manner in which a similarly-skilled and reasonable member of the public would consider appropriate. You can't saw off a leg to cure hiccups, but to say that only the FAAWer can do CPR or control bleeding is simply wrong.

If your RA really doesn't warrant a FAAWer then personally I'd look at putting a few people through the 1-day or 2-day courses run by the VAS - they're not "FAAW" and can't put people on the green posters, but they cover the stuff needed to maintain life until help arrives and there's absolutely no problem with those people carrying out a stop-gap function.

In response to defibs - IMO unless you need them under terms of license (public venues etc.) they're not worth the investment for employee protection in a non-specialist-risk workplace. I'd want one floating about in a power station or a football stadium but in a hotel they're statistically only likely to be used on a guest (who you're not legally required to account for) and of course they're far more expensive (both to buy and to maintain, as the batteries cost a fortune!) than training courses. Used within the first 2 minutes and on the correct type of patient they can be very effective, but in the majority of cases where they are used in the community they are applied too late and to the wrong type of patient. As a result the "long-term survival rate" is reported anywhere between 1% and 0.01%. People brought up on Holby City miss the obvious point - someone who needs a defib is almost always dead in the legal and medical sense of the word, so you can't expect them to be playing tennis by nightfall.
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#11 Posted : 27 November 2007 17:17:00(UTC)
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Posted By Dave Putt
Referring back to the original question, I think I'm more on the side of several APs (covering shifts) than one First Aider, but your RA plus the advice given earlier will should help you.

On the question of defibrillators, any equipment in the wrong hands is bad news, but a defibrillator in the hands of a trained individual (and there's a separate disussion about how often re-training should take place) stands a chance of saving one or more of the 300 000 people who die in the UK from cardiac disease (2001 figures).

Whilst we have differing views on advice from "across the pond", the comments from the following link are self-explanatory.

http://www.americanheart...r.jhtml?identifier=4483.
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#12 Posted : 27 November 2007 17:23:00(UTC)
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Posted By Dave Wilson
And another thing, you 'DO NOT' have to be 'Licensed' by the HSE to deliver AP training! So if you have suitable resources you can deliver this in house!
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#13 Posted : 27 November 2007 17:27:00(UTC)
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Posted By Dave Wilson
Just in case I get some flack from the HSE Booklet

APPOINTED PERSONS - EMERGENCY FIRST AID TRAINING
1. This training is not a statutory requirement and, as such, may be offered by any training organisation with sufficient skills, knowledge and competence. Any HSE FAW approved training provider, offering such training must not state, either verbally or in writing, that this type of training is a legal requirement. Equally, any certificates of attendance issued to students following such courses must not directly state or indirectly imply that this training is HSE approved.
2. For those businesses where there is no requirement for an FAW trained first aider, the HSE strongly recommends that an individual receives some first aid training. This training should last at least four hours and cover:
• what should be done in a medical emergency;
• cardio-pulmonary resuscitation (CPR);
• dealing with an unconscious casualty; and
• the control of wounds and bleeding.
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#14 Posted : 27 November 2007 17:38:00(UTC)
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Posted By DP
David - when undertaking your risk assessment remember it's the First Aid at Work Regs. Your responsibilities are for your employees only not members of the public. Any assistance you can offer them will be great but comes from a customers services angle. In a low risk environment one day appointed person are fine but note the very good advice in the responses regarding the kitchen activities. Accident stats in catering will tell you this is probably not low risk.

You mention you are a large hotel. Do you have a pool? the responsibilities do change for certain criteria!! You need to check this.

Forget the addition equipment just no need.

DP.

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#15 Posted : 27 November 2007 17:40:00(UTC)
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Posted By David Bannister
There has been an interesting set of views on defibrillators - mostly against.

This is at odds with the views of the Resuscitation Council and British Heart Foundation who both state that very early intervention in cases of heart failure is a life saver. Their recommendations are to have them in areas where large numbers of people may be gathered. This would include a large hotel.

I guess that the numbers of people suffering heart attacks in hotels are significant and have no doubt that the actual figures are collated somewhere! Consider that many hotel guests are in the high-risk category for heart attacks.

Maybe the opposition is based on outdated knowledge of the most modern equipment and possible fear of meddling in what may be seen as medical matters. Possibly a reflection of our levels of knowledge, skills and competence, along with the required knowledge for most exams biased towards safety rather than health.

To all subsequent posters: please note that I have absolutely no connection with the AED industry and was a sceptic too until I was converted a couple of years ago.
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#16 Posted : 28 November 2007 09:29:00(UTC)
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Posted By Phil
AED's and suitable training save lives, end of story.
The only way we can help a casualty in VF or SVT is by defibrillation. Its 4 hours training with periodic requals. Cant understand people being anti AED's.
If it was me or my family, I wouldnt care if it was a Paramedic or a till girl from Sayers who applied the pads and pressed the button.

Phil
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#17 Posted : 28 November 2007 09:53:00(UTC)
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Posted By Phil
An extract from the British Resus Council with stats on is here:
http://www.resus.org.uk/pages/aed.pdf
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#18 Posted : 28 November 2007 10:53:00(UTC)
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Posted By DP
Phil - interesting reading and without doubt in the right hands excellent equipment.

Its not the till girl from Sayers who will be required to use it though is it.

It requires training and needs to be in competent hands, this is clear in your link.

Going back to the original thread, if David introduces AP's then they won't fit the criteria required.

Food for thought though for all the people including me who were negative.

DP.
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#19 Posted : 28 November 2007 12:58:00(UTC)
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Posted By Steve Cartwright
We had a guy do a presentation on defibs about a year ago at one of our Branch events.

Very good demonstration on how they worked. Basically they were idiot proof. If the pads were not placed in the right position the defib did not work. It also checked the patients heart, defib would not work if heart did not need restarting and it came with simple instructions. Cost about a grand.

However I'm all for prevention but decided against purchasing one as we have only had one employee have a heart attack on site in the last 40 years and as it turned out a defib would not have saved him anyway.

If you want to be proactive instead of reactive I would focus on Life Style changes i.e. healthy eating, regular exercise, drink a little bit less, you know the rest.

As for First Aiders/Appointed persons I would think it be a good idea to have a couple of First Aiders especially in higher risk areas such as Kitchens and then use Appointed persons in lower risk areas.

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#20 Posted : 28 November 2007 13:12:00(UTC)
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Posted By DP
Thanks Steve - that me out then. I have over 200 sites. That's a quarter of a million £ i could spend elsewhere.

DP
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#21 Posted : 28 November 2007 14:35:00(UTC)
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Posted By Paul Duell
**Its not the till girl from Sayers who will be required to use it though is it**

Why not? She's as capable of being trained to use an AED as anyone else.

I'm in the process of buying these for our five offices, along with training for each of our first aiders (three at each site). I really really hope that in three years I'll look back and say "Well that was a waste of money - we haven't used them". But the day they're needed, they pay for themselves.

And I'd add that before starting the process, I asked advice from a couple of friends - one of whom is an officer with a county ambulance service, and the other a GP. I wouldn't be going ahead if they didn't both think it was a worthwhile idea.
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#22 Posted : 28 November 2007 15:00:00(UTC)
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Posted By Steve Cartwright
DP

The defib that was demonstrated to us was described as idiot proof. As long as you can look at pictures and follow some simple instructions there was no requirement to go on a course.

Paul

Your company obviously has plenty of money to spare. You obviously carry out high risk activities that have the potential to cause heart attacks. As matter of interest how many employees have had heart attacks in the past?


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#23 Posted : 28 November 2007 15:21:00(UTC)
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Posted By M J Matthews
Hi

We were fortunate enough to have a de-fib given to us free of charge with the first training session provided free for 12 first aiders, I have since had to pay for re-qualification by the ambulance service, who delivered the first session my company has decided to continue with the re-qualifications as we convinced that as with fire extinguishers we have them on site always ready for use but hope we never have to use them.

Regards

Mick.M

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#24 Posted : 28 November 2007 15:29:00(UTC)
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Posted By DP
Paul - I see where you are coming from regarding my comment "till girl" I work in retail and we have massive turn over of staff in this type of work so we tend to invest safety training into the management teams where there is much less turn over of staff. Simple economics. You would not have understood my thought process when I made the comment. I apologise.

What is your area of work, what are your justifications for the introduction of this equipment. I'd be interested to know?

We have never had an incident of this nature and we have literally millions in our customers base. I could simply not justify the type of money that this would cost given the facts I have.

I have absolutely no doubt either after reading Steve's link that its fantastic equipment. I too hope you are wasting your money and you never need it. (I'm sure you understand what I mean by this)

DP.
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#25 Posted : 28 November 2007 15:51:00(UTC)
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Posted By Dave Merchant
I have nothing against AEDs persay, and have used them many times - but what I do object to is the "moral pressure" sometimes placed on small and medium businesses to invest in them where there is no statistical basis for the investment. Of course if everyone had one in their pocket lives would be saved, but equally if every small business had to employ a paramedic there'd be a lot more people walking about come Dec 31st, but nobody would suggest that's a good use of money. In a very large venue or a special-risk situation then fine - buy your AED - but they remain very expensive and the same amount of money spent on OTHER first aid measures (such as training up a coachload of people) will be of greater benefit to the majority of workplaces.

The problem I have is with people who promote getting an AED as some miracle cure - "Buy one and nobody will ever die! Surely if you won't spend the cash you must be evil!". I prefer to allow a risk assessment to decide what I spend money on, not someone playing with my sense of guilt.

The idea that you can use an AED in an emergency without any training is true in the sense they have clear instructions (and most now talk to you like an annoying sat nav), but to PLAN for that as part of your business policy is ridiculous. How many untrained people know that you need to wipe away moisture to avoid terrible burns? Should you remove that nipple ring? If the machine doesn't work what should you do? A basic knowledge of CPR and how the AED functions is essential as it can't circulate blood or make someone breathe - people only wake up and kiss you in the movies.
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#26 Posted : 28 November 2007 16:52:00(UTC)
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Posted By Phil
Dave, I realise that to a small business they are an expensive item. If you have used them many times, you must have seen some benefit however?
Prices are coming down all the time, and many are available free of charge through lottery funding and the heartstart appeal, with the initial training given freely as well.

We dont think twice about 4 hours of manual handling training for everyone, yet get up tight at 4 hours of AED user training, strange eh?

Ive trained everyone from 12 year old scouts to airport Firefighters to use them, so my comment about till girls wasnt without justification ( ive trained them too for a supermarket chain! )it was merely to demonstrate that in my time of need, I dont mind which TRAINED person applies the pads, just as long as they do, if they have SR Para after their name or not.

I will do you a deal to show that we havent fallen out. You do the R.A for your locations, supply the defibs, and I will train 12 of your staff for free.


Phil ;}
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#27 Posted : 29 November 2007 09:21:00(UTC)
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Posted By Paul Duell
*Paul - You would not have understood my thought process when I made the comment. I apologise.*

No apology necessary! In your case I quite agree, I wouldn't be training short-term employees to use the kit either.

*What is your area of work, what are your justifications for the introduction of this equipment. I'd be interested to know?*

Bit difficult to answer, we're a pretty unique workplace and if I tell you enough about what we do to explain the decision, you'll know who I work for - which will preclude me from saying nasty things about my employers later! However -
- Public sector
- Office environment
- Wide variety of staff, from the young, fit and vigorous (me - not!) to the...ummm...other end of the scale!
- A wide variety of members of the public visiting, many of whom are in a very stressful time of their lives. We know we don't have a legal first aid responsibility to them, and even section 3 wouldn't cover "failure to provide a defib", but because of the circumstances in which they visit we consider them to be morally, if not legally, in our care.

There's also a factor that my boss's boss, who has the final say on the budget, is a keen supporter of the idea. His comment was "the older I get, the more I think they're a good idea"! And as I've said in a previous post, I took the advice of an ambulance officer and a GP during the decision process.

Hope that helps - if you want to know more, drop me an email (it goes to my personal address so might not get a response for a day or two) and I'll try to answer your questions without giving anything confidential away!

Paul
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#28 Posted : 29 November 2007 14:28:00(UTC)
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Posted By Ian Sharpe
All,

I've followed this with some interest, not least because I'm farily new to HSE per se (having come over from being a paramedic) but my last post involved auditing contractor standards of first and medical response in remote locations (an oil field project) so this is an area I'm relativly familiar with.

Firstly on the AED debate. AED's save lives - No further debate needed, however that having been said there are of course cost implications for the organisation and thats what as low as is reasonably practicable and risk asessements are all about. In short there is no right or wrong answer here as to the provsion, but in terms of the basic fact, they do increse survivability rates in some circumstances. Its up to the individual doing the RA to decide if its cost effective or not.

That aside the question that concerns me though is the reliance on the 999 service as a control measure for not having an appropriate number of First Aiders. OK so the government set a 8 minute response target for a Cat A call (Breathing difficulty, heart condition etc) at 75% but it certainly is NOT always met, hence the introduction of community first response schemes to try and increase response times.

I'm a cynic but its borne of years of working in and with the NHS... My advice check carefully your local ambulance service response rates and availablility of vehicles, you may be unpleasantly surprised.

(I intended to post a link to the ORCON league table but despite half an hour on google I can't seem to find it)

Just to add flavour and as an example the last time I dialled 999 I was left doing CPR on a patient for 47 minutes, add to that 2 minutes for one of the crew to go back to the vehicle and get the defib and the minutes are ticking away. In that particular case I don't think a 5 minute response would have improved matter but it does serve to illustrate the fact you can't rely on the 999 service as a control measure not to have competent first aider providors in place.

Adequacy of training, skill retention, number of first aid trained persons versus legislation will always be a dabate that rages and swings back and forth, but the bottom line is, its the chap signing the RA who both morally and legally may have to justify his decision.

After 16 years as a medic if it were me, I'd like a couple of first aiders and an AED please... just ready for when another contractor does something silly and gives HSE chap a heart attack... :-)

Definitely said with tongue in cheek but it is food for thought.....

Cheers for now

Ian
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