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Posted By Homer
I am tasked with coming up with a solid and sound strategy for improving our safety performance, it hinges round improved safety performance cultural change, improved communication, auditing, monitoring and reviewing. We cover large geographical area with some pretty remote site. Would anyone have any tried and tested methods or ideas.
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Posted By Ian G Hutchings
Hi Homer
I recommend that you undertake an assessment of the current culture to identify what the current drivers of behaviour and leadership are for the business. In my opinion and experience anyone that comes up with a one size fits all answer to your request is wrong.
It is possible to get quick-wins in performance improvement with a set model, but to gain long term sustainable improvements a much more measured and 'top down' strategy is needed.
My immediate thought is that it should be the top management team (with your input and facilitation) that come up with the strategy. As this must be a business strategy (part of your ongoing business plan) to work, with a board sponsor.
I'll gladly give you some more thoughts if you want to email me more detail direct. However I am out of the office until next week. I can then give you some thoughts on what I have seen work well and not so well.
All the best
Ian
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Posted By Julide Homer, this is not something you can do it on your own. ask for the management support (since you are asked to improve, they are committed) I can recommend http://www.amazon.com/Go...im-Collins/dp/0712676090 a book, where you can find the hints for improving not alone in safety. "Good is the enemy of great" I also need advice on this particular issue, facing management resistance and ways to overcome. Cheers
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Posted By Kieran J Duignan
Jim Collins' research on the model of moving from good to great performance is worth studying and translating into a process of improvement on safety.
Since you're concerned with 'tried and tested techniques', those on business communication by Robert Cialdini and on business negotiation by Max Bazerman and Margaret Neale meet that criterion veryn well.
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Posted By safety medic
Homer,
Given that the wide geographical location and remote sites will be your predominant limiting factor then I would recommend that you look hard at your existing communication systems for passing on the current info to employees etc. How do you ensure that employees receive info. Just by email?? Site visits, TBT's? How do you ensure they implement the existing measures?
Then what info do you want to be able to pass on. what training do you want to provide? what system changes to take place. Who is taking the responisbility for driving change in each location??
Then you can build a strategy for communicating these effectively. Via intranet training packages, video conferencing training/interactive sessions, initiatives etc that target the required topic.
All too often the strategy is put together with great ideas, changes to systems, additional training etc but if employees have to travel great distance they dont like it. If they sat down at their own work location infront of video conference with similar sites/responisble persons to discuss conditions/audits/safety roles/whatever the benifits far outweigh the cost.
Imagine training packages that can be worked through at employees own speed rather than rushing through in a day at off site location? Which is better, which promotes better understanding.
It might be a little off track from the original question but as with any change of company emphasis, communicating it effectively is the key to success.
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