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#1 Posted : 19 December 2007 16:14:00(UTC)
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Posted By Barrie (Badger) Etter
We have a key holder attending the company site at all hours of darkness when the building had been shut for the night and the alarm has been triggered by either a mouse or ghost.

Q. Should he have another attendee with him?

I don't see much of a problem as long as he turns on the lights and I acknowledge lone working principles.

All comments appreciated.

Badger
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#2 Posted : 19 December 2007 16:21:00(UTC)
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Posted By Heather Collins
We dont' require ours to "bring a friend". However I have given all ours guidance on what to do if they respond to what they suspect may be a break-in and the police have not arrived. Wait for the police and don't go in alone. This is more to do with them not disturbing burglars in the act rather than for the standard lone working reasons.
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#3 Posted : 19 December 2007 16:37:00(UTC)
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Posted By Bob Youel

What do you think of the new [since the 7th- 12-2007] stance that the fire service are taking [in the north west] where they say that if a fire alarm has sounded the employer should confirm the existence of a fire to them before they will send out a unit e.g. a person may have to go into a building that could be on fire and come back out and call the station!!!?

Does this type of thing affect you or do you only respond to burglar alarms?
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#4 Posted : 19 December 2007 16:59:00(UTC)
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Posted By RBW100
Hi Bob,

I was not aware of the specific requirements of the north west fire service, but I was considering a similar system for our site.

Like many others our fire alarm system is linked (via ADT) to the brigade. Hence they attend even if the cause of the alarm is an accidental smash of a call point or water ingress in the system or cooking fumes etc (food plant). I have considered the idea of a new addressable alarm system which would have two levels of alarm. When a single sensor detects a standby to evac alarm would sound and a couple of people would be dispatched to investigate the effected detector and remedy a fault (if found) if two detectors activate then the full alarm would sound and the fire service called.

Anyone know of any similar systems in use?


Rob
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#5 Posted : 19 December 2007 17:07:00(UTC)
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Posted By RBW100
BTW to answer the first post. We have a confirmed intruder alarm system, which calls the key holder if one detector goes off but only calls the police if another detector is activated. We only send out one man to the alarm as if its confirmed then the police should be there too. The alarm company advise the keyholder whether its a confirmed alarm or not.

Only ever had one confirmed alarm, which was an employee entering the warehouse but forgetting to disable the alarm. As they had opened a door and walked past a PIR the police attended, much to their (the employee's) embarrassment.

Rob
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#6 Posted : 19 December 2007 17:53:00(UTC)
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Posted By RJB
The system of two sage alarms is known by the “experts” as the “double knock” system.

We have properties all over the UK including the North West; our experience is that the fire brigade will talk about only responding to fire alarms confirmed by a human if there have been many false alarms to the premises in the past.

With further regard to fire alarms normal practice is that a single alarm will automatically change to a double alarm if it is not cancelled with a pre set time (ours are set at 3 minutes) . It becomes a “double alarm” before the 3 minutes is up if a second detector “finds” a fire or a break glass is operated.

I would commend the addressable systems to any one that can afford them, we have never had a double false alarm for fire or intruder anywhere and when double alarms do occur people believe they are real rather than believing they are probably false.

However in answer to your basic question we do because of lone worker regulations send two people to investigate single alarms!!
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#7 Posted : 20 December 2007 09:11:00(UTC)
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Posted By Bob Youel

I advise all to contact their local fire services as there are changes since early December 2007 that many do not appear to know about!
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#8 Posted : 20 December 2007 10:47:00(UTC)
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Posted By RBW100
I have just had a look at the Notts fire service website where they state in one piece of advice of businesses:

"If your fire alarm system is remotely monitored by an Alarm Receiving Centre, consider coming
“off-line” during the normal working day hours i.e. 7am to 9pm when false alarms are likely to
be caused by everyday occurrences, as described above, but where a responsible person
could quickly check out the fire alarm if it sounds, and dial 999 in an emergency, or if in any
doubt."

I'm quite surprised by this advice as previously all fire service advice I have been given was to evac everyone and wait for the engines. However I do have a procedure where we check the zone in alarm to before the fire service arrive.

Bob, do you have any further details or links to the new advice from the fire service? If its a national change then its been very poorly publicised.

Rob
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