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Passive smoking - employees visiting customers homes
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Posted By Lisa_ Hi Guys,
Can anyone point me in the right direction ( or have an existing policy I could use as a reference) to try and cover this one off.
We have staff going into customers rooms as part a supporting people plan. Customers have the right to smoke on their side of the front door.
Understandably we want and need to protect our staff. Thoughts so far being that customers will be given 30 min warning of intended visit and smoking is banned from that point onward to try and clear the air, staff being given the right to refuse support if a customer insists on smoking in their presence.
Has anyone already tackled this one - all contributions welcome.
Thanks
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Posted By Paul Leadbetter Lisa
This has been discussed before; have you tried searching the forum?
Paul
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Posted By Lisa_ keyword "passive smoking" only gives me the statement on UK going smoke free. Any thoughts what else might trigger this thread?
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Posted By Mike Miller Lisa Hi!
I worked for a LA who had a no smoking policy (as they all do now) When our out reach workers had to visit people in their own homes we were able to enforce no smoking during visiting times as they were council houses LA owned. Most people were prety much ok with this but if anyone objected we informed them that the interview/visit will need to take place in the council offices where no smoking is enforced.
I am not sure how anyone could enforce this in private homes? I do not know your company's undertaakings but perhaps you can introduce something similar by holding meetings/visit at no smoking places for objectors.
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Posted By Sally not related to your query rather your use of the search facility. The search button on the top right hand side searches only the IOSH content. To search forums for threads you need to use the search forums one in the section links section. I suspect this may be why you only got the one result.
It took me ages to work this out first time I tried looking for something. (apologies if I'm completely wrong)
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Posted By Lisa_ Thanks for your help, especially Sally for explaining why I wasn't having much joy with the search facility. I knew it had to have been here before and was starting to doubt my sanity.
Lisa
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Posted By Ron Hunter To a large extent you're answering your own question with the statement "Customers have the right to smoke on their side of the front door".
A 30 minute curfew can only work where time allocations and communications permit, but not much use to the chain smoking resident though.
From a health perspective, a thirty minute break won't make much of an impact in the enclosed atmosphere of an unventilated sheltered housing flat for example. Where the job is to provide personal care and support, you will always be reliant on the diligence and goodwill of your staff. Refusal to do the job is just not an option - is it?
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Posted By Lisa_ Some of our staff assist with medication i.e. the customers meds are locked away, we have the key, we open it up and hand it over at set times during the day. These are customers with mental health illnesses that live either in the community or in part of sheltered accommodation.
Therefore as tempting as a 3 strikes and your out type rule for people who insist on smoking in the presence of staff, it would bring more problems than it would solve.
Interesting thought though, the risk assessment on providing meds in a smoky filled room by an employee with asthma V the potential for physical attack if the customer is unstable due to lack of appropriate medication....
Other customers that are not medication dependent could potentially have the service withdrawn - it depends on the contract that they are there for.
Food for thought.
Thanks again for helping to get the grey matter going!
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Posted By SMurray Hi Lisa, You are of course talking about visits of a relatively short duration. There are lots of workers who might need to visit the homes of smokers most for only short durations. As soon as a worker enters the property on business, surely that place becomes his / her workplace and AFAIRP, he / she should be protected from the hazard. You may also want to consider those unfortunates who work in people's homes for longer periods. Tradespeople like painters and decorators, plumbers and heating engineers for example cannot perform their duties outside of the property. I understand that some Housing Associations try to impose a limited time ban on smoking in these circumstances, and or limit the smoking to one room which is then taken out of the remit of the contractor. The only real way to offer protection to the workforce in these situations is to provide PPE, and I doubt that this would be popular and would probably not be used? Good luck, Steve.
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Posted By water67. Hi, as has been said, there have been a few threads on this. I work in an LA. staff have to go into tenant properties re support etc. When the new smoking regs came in we sent a letter to every client explaining the issues re protecting staff from passive smoking. We asked them to refrain from smoking for 1 hour before the visit, during the visit and if possible to vent the room. If they insist on smoking a manager from the service will go out and re-iterate/explain why we ask them not to smoke. They are lettered and a kind of veiled threat re possible reduction in service if they do not agree to our request. Of course this would not happen if it compromised the health and well being of the client as we have statutory "care" duties under other legislation. However we can not "make" anyone stop smoking in their own house. Curious as to how this was managed by the person in the post re LA housing thus theirs house and they could compel tenants, with a legally binding missive/tenancy agreement paying rent, not to smoke.
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Posted By Lisa_ PhilP I am your biggest fan. This has more than met my expectations. Thanks
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