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#1 Posted : 24 February 2009 18:34:00(UTC)
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Posted By John Picken I'm doing some research into where Occupational Health and Safety professionals fit into an organisation's overall health and wellbeing strategy - what is your contribution? Who do you report into? Do you have a direct line into senior management?Who coordinates your activity with others who have a health and wellbeing responsibility such as HR and Insurance and Risk Managers? I know these are very wide questions and the answers will vary on size and type of organisation but I'm trying to understand your profile and influence. Is it at the right level bearing in mind the importance of what you do? How much involvement do you have in setting and managing the health and wellbeing strategy? Who owns this strategy in your organisation? Thanks for taking the time to read this.
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#2 Posted : 24 February 2009 23:52:00(UTC)
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Posted By Ron Hunter What's your definition of wellbeing (surely that should be well-being)? My definition (being well) includes being healthy & reasonably happy. Some might include being financially at ease. So,"A Health and well-being Strategy" means a Strategy for..........what exactly?
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#3 Posted : 25 February 2009 08:06:00(UTC)
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Posted By Merv Newman Forget the "wellbeing" idea. It's far too nebulous and mainly a HR/management function/cultural factor. Health, as related to work activities I will take. But making employees feel happy in temselves is not in my bag. It helps if they are but ... I always reported to the site HR manager, with a "dotted line" reporting function to the site manager. Merv Now someone tell me I've misunderstood.
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#4 Posted : 25 February 2009 08:20:00(UTC)
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Posted By John Picken Thank you for your response Merv. Do you believe that health and safety within an organisation is governed by its management and culture? Do most health and safety professionals report into HR?
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#5 Posted : 25 February 2009 08:48:00(UTC)
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Posted By Raymond Rapp John As our honourable Merv has indicated a well-being policy is poorly understood and implemented by many organisations. Exactly what should be covered with a well-being policy in terms of health, stress, fatigue, bullying and life style is a moot point. No doubt the cross-over between several functions and including HR add to the complications. In a previous role my boss wanted a policy to include activities outside of work. I have never been comfortable with any involvement outside of work and believe that in general terms this is not within the remit of occupational health and safety. Ray
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#6 Posted : 25 February 2009 09:06:00(UTC)
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Posted By Haggis JM Not involved in 'Health & Well-being' thankfully, but I report directly to the MD. Never quite understood why any E, H & S or Q would report to HR??? When work starts telling me how to lead my life that's when I start looking for another position!
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#7 Posted : 25 February 2009 09:37:00(UTC)
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Posted By AMelrose Health & Safety Adviser for Public Sector organisation (about 570 employees at present). Report to HR Director and part of HR team. Main responsibilities H&S (advice, training, accident investigation etc) but also involved in "well-being" - mental health, fit to work, dental health, quitting smoking etc. View being if the staff are fit and healthy then there should be a reduction in sickness absence. Should note that organisation has a large percentage of female staff so anything on these areas normally well received. For example, have a "focus of the month" on the intranet. Last month was about blood borne diseases (February being the month of Lurve and all that). March looks at Mental Health with links to contact organisations staff may wish to access. As staff office based, some of the "traditional" safey issues (such as COSHH / PPE etc) aren't as big a problem as say if I were working in a factory or construction based environment....
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#8 Posted : 25 February 2009 10:31:00(UTC)
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Posted By Ron Hunter I'm with Merv. As a H&S Advisor I believe there is considerable work to be done in preventing occupational ill-health and disease, major and lost-time work-related injuries, etc. "Well-being" (whether you mean at Organisational level or the much more widely defined term at Local Government level( the conferred power to promote well-being - which was why I asked you what you meant by the term) is all well and good, but not (IMHO) an area where the H&S Adviser should focus his/her time or resources. If I'm honest, most 'well-being' initiatives I've seen tend to be concerned with fetching and carrying information to employees that they are perfectly capable of finding out about for themselves, or else are already available from other agencies (e.g. Health Board or Local Authority initiatives). Employers who invest meaningfully in social and welfare clubs for staff (which might even include a fitness suite if the demand was there!)or arrange for preferential rates at local private facilities - that I've got time for, but that isn't anywhere near my remit! p.s. contrary to another response above, I would suggest that "fitness for work" IS an issue relevant to Occupational Health & Safety.
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#9 Posted : 25 February 2009 11:43:00(UTC)
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Posted By Haggis JM I suppose it all depends on your, and your company's, definition of 'fitness for work' and where the demarcations are between HR, Occupational Health and H & S... Well-being can also be over-promoted, I've come across a company who gave demerits to anyone not using the corporate gym, even if you were running outside during your lunch-hour or ran to and from work!
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#10 Posted : 25 February 2009 15:38:00(UTC)
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Posted By Brando Agree broadly with Merv ref wellbeing. I have always answered to either the CEO or Managing Director but I understand that answering to HR is common. Also see positions advertised answering to Maintenance Manager - which frankly I would be inclined to avoid. Brando
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#11 Posted : 26 February 2009 09:33:00(UTC)
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Posted By John Picken I'd like to thank everyone who has responded to my question. For me, a health and wellbeing strategy covers anything that an organisation does to promote good health, prevent ill health and for ill or injured employees,what it does to manage their treatment and rehabilitation. From the research I have done to date, I've yet to come across anyone who oversees or coordinates all this activity. There seem to be a lack of ownership with demarcation lines and remits stopping everything being pulled together. As prevention is better - and mostly less expensive - than cure, I'm not convinced that Occupational Health and Safety has the level of influence perhaps it should have. Regards John
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#12 Posted : 26 February 2009 09:53:00(UTC)
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Posted By Peter F I do not report into HR, I report into senior management direct through my line manager who is not a health and safety professional, but is head of a number of departments. I have a dotted line to the director and other senior managers. My role is not only to collate the accident data and report on the trends, but to carry out investigations, fire coordinator, pest control, auditor (H&S), environment, training and whatever else that can be shoved my way. Just like most H&S bods I suppose.
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#13 Posted : 26 February 2009 10:40:00(UTC)
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Posted By Corrina Evans I report to HR Director and I am part of the HR team,I also work closely with Risk Management and Infection Control team. This seems to work well in our environment but I suspect that is because my boss has an interest in H & S and how it impacts on other areas of work, and she allows me to operate as I should be able do as the competent person for our organisation. Corrina
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#14 Posted : 26 February 2009 11:40:00(UTC)
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Posted By Kieran J Duignan The way in which this interesting question is expressed puts too much emphasis on organsiational structure and overlooks the substantial relevant research about 'cultural' and related issues. To dismiss wellbeing as 'nebulous', as Merv and Ron and Ray have, appears rather ill-informed. Relevant research includes Etzioni's research on the psychological contract; Mumford's research on four kinds of the 'fit' between employees and a healthy employing organisation; the research of behavioural safety expert Tim March on 'affective safety manaagement' as well as the straightforward HSE guidance on organisational culture in HSG65. From a safety management standpoint, it is necessary to appreciate individual and group characteristics necessary to implement safety strategies effectively. As the above research, as wsell as the reserach of Cooper and Robertson on wellbeing, these characteristics are measurably influenced by employee wellbeing. For a seasoned CMIOSH who might wish to choose a subject appropriate to his path to CFIOSH status, how could one choose one better than supporting 'wellbeing' in organisations during the present economic turmoil?
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#15 Posted : 26 February 2009 14:58:00(UTC)
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Posted By soundadvice Hi all, Wow!! you have all got me worried now, as an occupational health advisor I can't emphasise how important it is for H&S, HR, management and OH to work together, we all have our own roles but they over lap and working together makes every ones life easier and the company will work better. This is something that I talk about a lot as a speaker. The Health and well being strategy is not about making people feel happier, it's about working together to get the most out of employee's in the best way. Surely that is what we all want!
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#16 Posted : 26 February 2009 16:53:00(UTC)
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Posted By Raymond Rapp Kieran I respect your erudite postings but to comment 'To dismiss well-being as 'nebulous', as Merv and Ron and Ray have, appears rather ill-informed', is a strong and contentious comment. You may be well informed on the subject, but clearly others are not or they may disagree with your assertions. Either way, it is you with the minority view - you may wish to reflect on that. Ray
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#17 Posted : 26 February 2009 16:58:00(UTC)
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Posted By Kieran J Duignan Thank you for your observation, Ray Would you like to state what inference, if any, you imply in observing that mine is a minority view? I took the trouble to comment, choosing my words carefully, because it appeared (note this choice of word on both occasions) that on such a basic issue, a minority view, when based on relevant information, could be useful to those with open, enquiring minds.
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#18 Posted : 26 February 2009 18:13:00(UTC)
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Posted By Raymond Rapp By virtue of 'Merv, Ron and Ray', not to mention Brando et al.
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#19 Posted : 26 February 2009 18:44:00(UTC)
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Posted By Kieran J Duignan Your further observation adds nothing, unfortunately, Ray, to the issue... In any event, so what if my opinion is in the minority. Quite apart from the rights of minorities, the issue that matters is the quality of understanding within the safety profession of cultural influences on your/our professional work. My contention is that you, Merv and others you cite ignored such issues and that the questioner may be misled, to a degree, by your observations. As he raised an important issue, is it not worth considering carefully the reasons why you turn such a blind eye to relevant cultural issues? My hypothesis is that it is due to the inadequacy of treatment of cultural questions in the single most common safety education programme, the NEBOSH Certificate General module. This module has one of eight elements dedicated to cultural influences on safety management, safe work and safe conditions. While the other elements are well designed, this particular element (number 4) by contrast is very lacking compared to other relevant literature (such as The Handbook of Safety Management, Saunders and Wheeler, Pitman, 1991). If you have an alternative opinion, other than to repeat the obvious that my view is a minority, why don't you say what it is? While I share the questioner's belief that safety and health professionals should have greater influence on wellbeing at work, it is the profession's lack of understanding - as your observations sadly illustrate - not their status in hierarchies that is the root problem. This is far from 'nebulous', if you consider, for example, the impact of the Employment Act 2008 which comes into force on 1 April, 2009. The practical effect of this will be to oblige employers to pre-empt the grievance process through mediation. If, as the questioner apparently contends, safety and health professionals had earned the status of experts on wellbeing, they would be well-positioned to initiate mediation. Regrettably, the profession is still at the starting blocks on such issues and may well remain so unless they open their minds to opportunities and change. After all, there is no objective reason why they should not serve as mediators any less than solicitors who commonly profess expertise in this role for which they are seldom particularly well trained. For the sake of clarity (and since the medium of internet discussion can distort intended tone), I should add that I very much respect you, Merv and Ron not only for this but for all the other contributions you make to the forum. I'm criticising your opinion (not you as a person) because in this instance I believe you are not only mistaken but appear to be vexaciously so. Good wishes.
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#20 Posted : 26 February 2009 18:58:00(UTC)
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Posted By Merv Newman Kieran, please don't jump to conclusions. I am well aware of the need, when it comes to the "wellbeing" of employees, for interactivity between the various aspects of organisation and management. That is, after all, what constitutes the culture of a company or of any other group of people (or animals if it comes to that) My point is that "wellbeing" should not become the "responsibility" of an H&S person. Certain aspects of that wellbeing ; health and safety matters related to the work environment will, quite properly, come within the remit of of the H&S specialist and will influence, in part, that wellbeing. However, there are, as we well know, many other aspects of and influences upon wellbeing for which the H&S specialist will have little knowledge, expertise, qualification or experience. And we should not automatically expect them to. Such other factors are the responsibility of and should be supplied by those who do have, or can be expected to have, the necessary knowledge, expertise etc. e.g. HR, supervision and management The historical fact that I was a member of the HR department and of the site management team who, together, were collectively responsible for the "wellbeing" of employees is thus perfectly logical. To me. (what does "HR" stand for ?) Merv Your 18.44 post "While I share the questioner's belief that safety and health professionals should have greater influence on wellbeing at work, it is the profession's lack of understanding - as your observations sadly illustrate - not their status in hierarchies that is the root problem. This is far from 'nebulous', if you consider, for example, the impact of the Employment Act 2008 which comes into force on 1 April, 2009. The practical effect of this will be to oblige employers to pre-empt the grievance process through mediation. If, as the questioner apparently contends, safety and health professionals had earned the status of experts on wellbeing, they would be well-positioned to initiate mediation" Answer to the above : I do not share the belief that the H&S professional should earn the status of expert on wellbeing. Or at least no more than is concomitant with their normal H&S responsibilities. The 2008 employment act sets out the responsibilities of employers. And should any H&S person who does not have relevant competence find that they are being attributed an additional chunk of their employer's responsibility then they should start kicking and screaming. Or at least request more training and a higher salary. Of course, you could always volunteer. M
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#21 Posted : 26 February 2009 19:55:00(UTC)
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Posted By Kieran J Duignan Merv I regret that you find it necessary that to infer that I 'jump to conclusions' when I challenged your assertion The point I was making is based on the HSE's assertions about culture. We're entitled to differ about what they say without making invalid inferences
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#22 Posted : 26 February 2009 20:08:00(UTC)
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Posted By Kieran J Duignan Apologies for the disrupted posting, arising from going to answer the doorbell. The point I was making is based on the HSE's assertions about culture. We're entitled to differ about what they say without making invalid inferences. My argument in support of the view that the OSH profession should be more pro-active in supporting employee wellbeing is also in alignment with the statutory basis of the health and safety function. And with the opinion, repeatedly expressed in public by the IOSH nominee to the HSC, Sayeed Khan, that safety practitioners are inadequately informed about health; to which I add psychological health. This is not to suggest that every practitioner should be familiar with assessing and controlling every kind of hazard. Simply to challenge the validity of the 'nebulous' claim, based on the bias of personal experience of a few without reference to any research.
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#23 Posted : 26 February 2009 21:16:00(UTC)
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Posted By Raymond Rapp Kieran When I, and I hope I can speak for others, suggested that a well-being policy is nebulous, there was no inference that it is a trivial topic. Perhaps a better definition would be to say that there are many complex issues which require some careful planning, co-operation and expertise. Many practitioners and I include myself are 'general practitioners', hence we cover many aspects of health and safety management. Indeed, in my own particular industry (railways) there are numerous activities which require a degree of specialised knowledge. General practitioners cannot be an expert in all areas, including occupational health. Certain aspects of a well-being policy require a more in-depth knowledge than many encounter in their role. Making the issue of a well-being policy yet more complex for us lowly creatures. So, rather than making accusations of other professionals integrity and lack of knowledge, I respectively suggest that you consider some of the difficulties we have to overcome. Oh, by the way, a little humility also goes a long way too. Good night.
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#24 Posted : 27 February 2009 00:19:00(UTC)
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Posted By Ron Hunter Good discussion! I suggest that it is the actual terminology that many of us find nebulous. "Health and Well-being", seems to mean widely different things to different people - just check the responses on this thread! It would appear to encompass a very range which includes supporting employees in recovering from ill-health (whether work related or not) = highly commendable and good business sense; to informing our employees about the importance of eating fruit and vegetables and visiting your dentist regularly = highly patronising. In Local Government Legislation, the 'power to promote well-being' extends to social and environmental improvements and has an entirely different meaning from the 'popular' workplace employer/employee term. Back to the term in a workplace setting then: "Health and Well-being" = "Health and good physical and mental health" = er...."Health and Health" = er........... "Health"? Yes, we do "Health" -we do occupational health, we do preventative strategies, surveillance and monitoring, fitness for work, advice,information,programmes of toolbox talks, instruction and training etc. etc. - and most of it we do pretty darn well too, and with reference to HSG 65 and a whole load of other impressive reference works and research papers (which humility wouldn't allow me to discuss further) - without the need of a shiny new and highly confused "health and well-being" terminology. The public and the media already struggle with the term "health and safety" -don't make it any worse, please!
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#25 Posted : 27 February 2009 00:35:00(UTC)
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Posted By Ron Hunter Ooops! "very range" above should of course read "very wide range" - sorry about that. Must go to bed...........must maintain healthy work/life balance.............;-) According to the Horizon programme the other night, this is my peak alertness time. Now where's that giant hamster wheel...........
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#26 Posted : 27 February 2009 12:05:00(UTC)
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Posted By AMelrose Ron - I don't think informing your staff about dental health is "highly patronising" - like most advice it depends what you say and how you say it! Giving details about how to find an NHS dentist in an area for example to my mind isn't patronising in that you could argue that giving advice to someone about how to adjust their chair properly during a postural workstation assessment could be seen by some individuals as being patronising as well. I do not force people to attend a dentist (if they want bad breath, rotting teeth etc then it's up to them as long as I'm standing upwind!) but provide an advice sheet on the topic so staff can read about the topic if they want to.
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#27 Posted : 27 February 2009 12:41:00(UTC)
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Posted By Ron Hunter "providing information for people so they can read it if they want to" = the internet? Why this predeliction to waste effort in "spamming" your workforce on every topic under the sun, when information overload is already a serious issue for many organisations, and important messages get lost in the noise?
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#28 Posted : 27 February 2009 13:13:00(UTC)
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Posted By AMelrose Firstly - I don't "Spam" them with this advice sheet and find your tone somewhat offensive. It's on the organisation intranet for staff to access IF THEY WANT TO. I don't force them to read it, it's there and saves them trawling through the rubbish on the internet to find the information relevant to their geographical location so, should in theory save time for them. Secondly - it was something the employees REQUESTED during face to face discussions held when I was touring the offices. I asked if there was any health, safety or WELL-BEING topics they would like me to cover and dental health, fitness at work (walking clubs etc) was raised as something THEY would be interested in finding out about..I merely pulled the information together to put in one location for the staff to find quickly and easily. Even if you don't believe this is a topic YOU should be involved in, please don't criticise others for providing this information.
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#29 Posted : 27 February 2009 13:17:00(UTC)
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Posted By AMelrose p.s. I would have contacted you direct to discuss but you don't seem to have your e-mail address link. Please remember this is an open forum so respect others views and options (even if it's not yours).
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#30 Posted : 27 February 2009 13:59:00(UTC)
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Posted By Doug Cartwright John, PricewaterhouseCoopers LLP was commissioned by the Health Work Wellbeing Executive to undertake the following research: Objectives: • Review the wider business case for workplace wellness programmes in the UK • Consider the economic business case for undertaking wellness programmes among UK employers • Provide a framework for programme implementation and Management They issued a report entitled ‘Building the case for wellness’. You may find this of interest.
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#31 Posted : 27 February 2009 15:10:00(UTC)
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Posted By John Picken Thanks Doug, I have the PWC report. I'm not sure I agree with their conceptual model for wellness - page 10 - where they have Health and Safety sitting separately outside Prevention and Promotion and Managing Ill Health. They also qualify health and safety interventions purely as being driven by government policy initiatives and shaped by statutory requirements. Beyond that and a couple of case study references, there is no mention of the role that Health and Safety should play. My original question to the forum was based on trying to get a better understanding from Health and Safety professionals as to how they saw their role and influence in the wider organisational strategy. I did not realise that so many reported into HR rather than a risk/ finance/ legal function.
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#32 Posted : 27 February 2009 15:58:00(UTC)
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Posted By Ron Hunter AMelrose: not my intention to offend and I apologise unerservedly if I have overstepped the mark. I personally find aspects of this whole "well-being" thing to be very patronising. I'm not alone in that belief, and I won't apologise for that. p.s. it took approx 30 seconds to find out how to register with a dentist via the www. You can contact me at ron.hunter (at) blueyonder dot co dot uk.
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#33 Posted : 27 February 2009 16:20:00(UTC)
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Posted By Melanie Fellows I report directly to the Managing Director. That was part of my contract negotiations and he was more than happy to go along with it. That said, I have dotted lines directly into most departments (of which most managers think I report in to them), I let this slide most of the time, unless it's necessary to get the big stick out. The size of the company means that I'm quite closely linked with the HR department, and sometimes our roles are entwined. I'm quite involved with "well being", and actively promote it, although it's generally taken up on an individual basis (giving up smoking etc.), as a company I/ we try to support everyone as much as possible, I have an open door policy to ensure I'm as approachable as possible. Mel
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#34 Posted : 27 February 2009 17:09:00(UTC)
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Posted By Merv Newman John, 1. forget the rhubarb about "wellbeing". Apart from Kieran none of us are sure of what we are talking about. Ladies, Gentlemen, Significant others. Can we call a halt to that discussion. Or maybe start another thread. (Kieran - I dare you. I do so look forward to our discussions) 2. "I did not realise that so many reported into HR rather than a risk/ finance/ legal function" Please, not being in any way denigratory, but from whence did you get the idea that H&S was more likely to report to a risk/finance/legal function? This may well be true for the (extremely) higher echelons of the profession i.e. those who can drive late model BMWs/Jaguars/Bentleys (preferably as company cars) But for us 2CV people it ain't necessarily so. (summertime is a coming) Call it 80/20, but I think it is more 98/2, We are very lucky, I think, if we report to HR. Much less lucky if we report to production. And really in the sticky stuff if we report to maintenance. And I have met one or two "H&S" people who reported to a foreman (actually, one was a forelady) What chance have these people of influencing the culture of their company or the overall "wellbeing" of their colleagues ? Merv
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#35 Posted : 27 February 2009 17:29:00(UTC)
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Posted By Merv Newman John, your post of 26/02, 9.33 (?) I do know of some companies who have nominated a "social correspondent" - a person who looks to the welfare of employees. Following up on absences, sickness, pregnancies and so on. With the brief "can we help you ?" This person, in HR but NOT H&S may liaise with H&S and medical to propose/offer general advice on diet, fitness, dental care and so on. May also be charged with the "back to work" policy - reducing/avoiding lost time. Just once in my professional life was I asked to do a home visit. THE injury to a colleague which resulted in my being named to the H&R position. (1976) While we were good friends at work, turning up on his doorstep was not a comfortable situation for either of us. Ever since I have tried to stay out of "well-being" and "return-to-work" stuff. It's a management/supervisory function. Merv
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#36 Posted : 27 February 2009 17:35:00(UTC)
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Posted By Jay Joshi Whatever name-tag we want to assign, the relationship between work/non-work related sickness/absence and how an employer can influence the health and well-being of individuals is a subject we as Occupational Health and Safety Practitioners can no longer keep on ignoring, especially when the demographics of the ratio of the working population versus the non-working population is on the increase. In my case I have a good fit--it is not about which department or function is the Health and Safety Practitioner reporting to, but how effectively all concerned (Occupational Health service, human resources, economists, occupational hygienists, etc etc )sometimes in a consultant role or an outsourced service work together to achieve the health, safety and well-being of individuals. The Health, Work and Well-being is a Government-led initiative to protect and improve the health and well-being of working age people. One needs to read the Dame Carol Black report and also the government response to comprehend the costs to the UK Government & Economy by doing nothing.
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#37 Posted : 28 February 2009 01:45:00(UTC)
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Posted By Ron Hunter Jay, I've read the White Paper, the DWP Strategy Paper and Dame Carol's Paper (which would seem merely to plagiarise the other two documents). Whereas you say that "The Health, Work and Well-being is a Government-led initiative to protect and improve the health and well-being of working age people." I suggest to you that it is primarily concerned with (a) reducing the costs of sickness absence and (b) getting the long-term unemployed back to work. Both (a) and (b) cost the Government a lot of money in statutory sick pay and benefit payments, and they want employers to do the bulk of the work to reduce that cost. The "softer" elements of health promotion by employers rate barely a passing mention in these papers, before the real discussion on sickness absence strategy kicks in. The Government (the DWP) see fit to wrap this goal up in fancy wrapping as a "Health and Well-being Strategy". Bear in mind too that the HSE lost it's autonomy some time ago,and their masters are the DWP. No surprise then that the HSE has little choice than to support & publicise the same "health and well-being strategy"?
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#38 Posted : 01 March 2009 18:22:00(UTC)
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Posted By Bob Youel Kudos It all depends on the 'kudos' given to a subject; so the more kudos there is the more 'bandwaggoners' there are and once the 'kudos' moves to another subject H&S may be left to respond to any pieces leftover
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