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#1 Posted : 17 June 2009 17:50:00(UTC)
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Posted By Stockman
Need some KPI's for quality management, any help appreciated
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#2 Posted : 17 June 2009 18:26:00(UTC)
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Posted By Steve M Granger
good place to start is here

---

at the information centre. Lots of stuff such as;
ashttp://www.iosh.co.uk/fi...PERFORMANCE%2009%20A.pdf Just waiting to be cited!

Page 5 has a list of stuff you could use to establish your own KPi's. I am sure others will cite more refs in a moment....

Steve

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